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Bob Brady Auto Mall
Decatur, IL
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Dr. Long's Experience-Hyundia Veloster I was driving around Bob Brady's lot, Gage Gallagher, sales specialist, came out and greeted me. He was friendly and provided a stressed free interac I was driving around Bob Brady's lot, Gage Gallagher, sales specialist, came out and greeted me. He was friendly and provided a stressed free interaction. He listened attentively to my requirements and interests, and with the assistance of Blair Molumby, the used car dealer manager, he was able to match my requirements and interests to three Velosters. He was able to explain the characteristics, capabilities, and features of the 2014 Veloster effectively and compared and contrasted two other Velosters. He performed a walk around to demonstrate the features and benefits of the desired vehicle; based on his time on the job (3 weeks), if he was unfamiliar with the features, or was unable to respond to my inquiries he sought guidance and assistance from his manager. Another selling tool was the test drive. Gage took me on a test drive to demonstrate the features of the car which enabled me to check the performance of the car and determine whether I liked driving it. A third selling tool was the collaboration among Gage, Blair and Jeremy White, another sales specialist (discussed BlueLink) who escorted me throughout the car sales process according to the automobile sales system that was in place at the dealership. Mr. Gallagher is an ambitious, determined, and self-motivated sales specialist who was able to talk to me without putting pressure on me, which helped to build a genuine rapport with me, and was able to identify exactly what I wanted from a vehicle with the assistance of Mr. Molumby. More
Haundai Elantra We had decided not to show up for our appointment since it was 2 hours away, but while on the road we seen the turn off and decided to give it a try. We had decided not to show up for our appointment since it was 2 hours away, but while on the road we seen the turn off and decided to give it a try. we arrived 1 hour before closing and were going o look at some used trucks thinking we would not be able to afford a new vehicle. Cynthia Thomas came over and started working with us and she had another couple she was working with. She was great!!!!! She was practically running back and forth between us in a very timely manner. she asked if we had considered buying a new car and we said no we couldn't really afford it but within minutes she had gotten us approved for a new car and at exactly what payment we had talked about! She ended up making both sales within that hour and in 1 1/2 hours we were on our way home in our new Haundai Elantra! Cynthia and her assistant were both great and we will recommend them to everyone. Thanks! More
No One Can Do Better It took one and half hours to get there it was worth the trip if you are looking for a new or used car you must go there if you dont well so sorry It took one and half hours to get there it was worth the trip if you are looking for a new or used car you must go there if you dont well so sorry More
chev sonia I like the way the customer service and the friendliness of the worker Chantell help me some much, she is a great person and not pushy like other car I like the way the customer service and the friendliness of the worker Chantell help me some much, she is a great person and not pushy like other car dealerships. She worked hard on help me to get into a car. I am enjoyed my car. More
2014 ram 2500 I have always rated buying a new truck with going to the dentist. I was pleasantly surprised with my purchase at Bob Brady Dodge. The sales staff were I have always rated buying a new truck with going to the dentist. I was pleasantly surprised with my purchase at Bob Brady Dodge. The sales staff were great and made it a fun experience. Thanks! More
2014 dodge durango Was looking for a new vehicle and had specific needs. We had been all over looking for the perfect one. Ended up at Bob Brady's, Kendra was very nice Was looking for a new vehicle and had specific needs. We had been all over looking for the perfect one. Ended up at Bob Brady's, Kendra was very nice and personable and not "pushy" like other places. They didn't have exactly what we were looking for but found what we wanted and got it here in no time with no hassles. very friendly and efficient business like manner. More
Friendliness of customer service I like the way the customer service and the friendliness of the worker, Sean Woods. He is a great salesman and would do business with him again. I like the way the customer service and the friendliness of the worker, Sean Woods. He is a great salesman and would do business with him again. More
Joe and Dan are very competent and professional in presenting information to prospective buyers. They are well-informed; communicate well in person or by telephone and engender confidence in the pros presenting information to prospective buyers. They are well-informed; communicate well in person or by telephone and engender confidence in the prospective buyer. In addition, the details of the car purchase or trade are efficiently handled and ease the purchase process to reduce the "hassle" of car buying. Also, there are no overbearing phone calls or excessive negotiating xxxxxxin arriving at a fair deal for the customer as well as the seller. (Bob Brady Auto Mall) I have 3 auto buying experiences with Bob Brady Auto and highly recommend working with Joe Wenskunas and Dan Kee for their ethical, straight-forward approach to car selling and trading! Robert W. Jefferson More
Please do not waste your time. I am from Peoria I was searching for me a Car online and Bob Brady auto mall was the one that contact me. I explaine to them how I kept been turned down by different car lo searching for me a Car online and Bob Brady auto mall was the one that contact me. I explaine to them how I kept been turned down by different car lots here in Peoria and they told me they will be able to put me in a car because they had "special" lenders that work with people like me. So they talked me into driveing 2hrs. I explaine to them i didn't feel comfortable driving so far just to hear NO or sorry we can't help you. I had a down payment and a trade and guess what they still told me NO. So please do not waste your time with a long drive just to hear the same thing you hear in your own town. More
WHY: To new car shop we had a Very good salesman working WHY: To new car shop we had a Very good salesman working with us. It was a very enjoyable Experience. And they worked very very hard to keep us Happ WHY: To new car shop we had a Very good salesman working with us. It was a very enjoyable Experience. And they worked very very hard to keep us Happy ! More