Bob Brady Auto Mall

Good to deal with Talked to them on the phone and deal got even better in person. They were much better to deal with than Green in Springfield. Don't go to Green. Talked to them on the phone and deal got even better in person. They were much better to deal with than Green in Springfield. Don't go to Green. More

great service I would like to thank Bob Brady Auto Mall for their willingness to work to put me in my 2016 Jeep Patriot.Everyone was very professional.My salesman, I would like to thank Bob Brady Auto Mall for their willingness to work to put me in my 2016 Jeep Patriot.Everyone was very professional.My salesman,Brandon Lynch went above and beyond what I could have expected.I will recommend Bob Brady Auto Mall to anyone looking for professionalism and friendly salesmen. Thank you Bob Brady and Brandon Lynch Mary J Foster More

Great experience at Bob Brady! Purchased a 2016 Hyundai Tucson Sport from Bob Brady in November. Very happy with the car and my experience with everyone at the dealership. They fo Purchased a 2016 Hyundai Tucson Sport from Bob Brady in November. Very happy with the car and my experience with everyone at the dealership. They found the car, model and color I wanted for a fair price! A big thank you to Todd Jones. I would definitely buy from Bob Brady again. More

Disappointed Went to trade in my vehicle want to get something different. Sale person was dealing with 8 other customers sat there for 2 hrs then when she finally Went to trade in my vehicle want to get something different. Sale person was dealing with 8 other customers sat there for 2 hrs then when she finally came back to me she showed me a jeep patriot . test drive it and told her did not feel comfortable driving it. Her response move the steering wheel . I did not want a suv was looking for a Car . finally ten minutes before there closed she showed me a car that I did not like . thenv was told you need to decide now ???? Yes I got got a great interest rate . Took then over a month to pay off my trade . I was charged interest . Really feel I wad pushed to buy so they could sell a car . More

It wasnt my first choice My car I got wasnt on my want list at all didnt even cross my radar.... But I made some changes to it and now I dig it. Thanks My car I got wasnt on my want list at all didnt even cross my radar.... But I made some changes to it and now I dig it. Thanks More

Buying a new car Easy non-pressured purchase of a new car. This is the third car I have purchased from Bob Brady. I will return again. Good service from friendly knowa Easy non-pressured purchase of a new car. This is the third car I have purchased from Bob Brady. I will return again. Good service from friendly knowable staff. More

excellent They have excellent costumer service!!! They were also very helpful and worked hard to get me in a brand new car!!! This is my very first new car ever They have excellent costumer service!!! They were also very helpful and worked hard to get me in a brand new car!!! This is my very first new car ever!!! Sara moody works very hard to get me financed and went out of her way to make me comfortable!!! More

Good Experience I had already done my research and came in for a particular vehicle that was shown on their web site. Everyone I dealt with was nice and helpful. It w I had already done my research and came in for a particular vehicle that was shown on their web site. Everyone I dealt with was nice and helpful. It was a good experience. More

Dr. Long's Experience-Hyundia Veloster I was driving around Bob Brady's lot, Gage Gallagher, sales specialist, came out and greeted me. He was friendly and provided a stressed free interac I was driving around Bob Brady's lot, Gage Gallagher, sales specialist, came out and greeted me. He was friendly and provided a stressed free interaction. He listened attentively to my requirements and interests, and with the assistance of Blair Molumby, the used car dealer manager, he was able to match my requirements and interests to three Velosters. He was able to explain the characteristics, capabilities, and features of the 2014 Veloster effectively and compared and contrasted two other Velosters. He performed a walk around to demonstrate the features and benefits of the desired vehicle; based on his time on the job (3 weeks), if he was unfamiliar with the features, or was unable to respond to my inquiries he sought guidance and assistance from his manager. Another selling tool was the test drive. Gage took me on a test drive to demonstrate the features of the car which enabled me to check the performance of the car and determine whether I liked driving it. A third selling tool was the collaboration among Gage, Blair and Jeremy White, another sales specialist (discussed BlueLink) who escorted me throughout the car sales process according to the automobile sales system that was in place at the dealership. Mr. Gallagher is an ambitious, determined, and self-motivated sales specialist who was able to talk to me without putting pressure on me, which helped to build a genuine rapport with me, and was able to identify exactly what I wanted from a vehicle with the assistance of Mr. Molumby. More

Haundai Elantra We had decided not to show up for our appointment since it was 2 hours away, but while on the road we seen the turn off and decided to give it a try. We had decided not to show up for our appointment since it was 2 hours away, but while on the road we seen the turn off and decided to give it a try. we arrived 1 hour before closing and were going o look at some used trucks thinking we would not be able to afford a new vehicle. Cynthia Thomas came over and started working with us and she had another couple she was working with. She was great!!!!! She was practically running back and forth between us in a very timely manner. she asked if we had considered buying a new car and we said no we couldn't really afford it but within minutes she had gotten us approved for a new car and at exactly what payment we had talked about! She ended up making both sales within that hour and in 1 1/2 hours we were on our way home in our new Haundai Elantra! Cynthia and her assistant were both great and we will recommend them to everyone. Thanks! More