Bob Brady Auto Mall

Went to the Dodge dealership just to look. Wasn’t really looking for a new vehicle as I loved my 2019 Jeep Cherokee that I bought from Bob Brady about 6 years ago. Met with Diana Hughes and sh Wasn’t really looking for a new vehicle as I loved my 2019 Jeep Cherokee that I bought from Bob Brady about 6 years ago. Met with Diana Hughes and she was amazing! We had gone to a couple other dealerships and actually walked away from some good deals because the salesperson was either too pushy or rude. Diana never once pressured us into buying a new vehicle. She just explained what deal she could give us and what she could do for us. We test drove a 2024 Dodge Hornet and I fell in love with it. Because of her laidback and friendly personality we decided to buy it. Won’t be going to a different dealership in the future and will always ask for Diana in the future. Other dealerships must think people love pushy salespeople but never once has any of the staff we’ve dealt with at Bob Brady have ever been pushy or rude with us. Thank you Diana for helping us! You definitely have long term customers out of us! More

Absolutely outstanding dealership, ask for Heather she is master of her craft as a sales associate if you like to be lied to straight to your face and if you question it she cry's wolf like your harassing he master of her craft as a sales associate if you like to be lied to straight to your face and if you question it she cry's wolf like your harassing her , said she mailed 2nd set of keys to the vehicle we purchased on the 31st it's now the 11th and still no keys when questioned the only response she would give is,,I don't know what to tell you and never call me back, More

Very impersonal. Very much not wanting to work with us. The lady, Heather, was rude, snooty, no people skills whatsoever, and just downright not nice. After we wer Very much not wanting to work with us. The lady, Heather, was rude, snooty, no people skills whatsoever, and just downright not nice. After we were told they had a program to help out bad credit, things changed and they would not help us. Just would not recommend at all. Terrible all around. More

Very poor dealing with will never deal there again and will tell all friends and relatives to stay clear. will tell all friends and relatives to stay clear. More

Salesperson Bob Peoples lies. Says he called and left messages. NEVER Also left messages for Bob Brady and he NEVER CALLED BACK. DON'T TRUST ANYTHING THEY SAY. Poor customer s Says he called and left messages. NEVER Also left messages for Bob Brady and he NEVER CALLED BACK. DON'T TRUST ANYTHING THEY SAY. Poor customer service after buying four vechicals from them over many years. (Don't know why we went back). More

The sales representative flat out lied to me about being approved half way there she calls me and says I need a co signer so she never talked to a bank until she found out I needed a co signer that's just approved half way there she calls me and says I need a co signer so she never talked to a bank until she found out I needed a co signer that's just cruel More

Don’t buy from here. Very shady. They do not disclose vechicles background. They take advantage of you. Very shady. They do not disclose vechicles background. They take advantage of you. More

Drove over an hour to come look at the car next morning. We get there the next morning and the guy we were scheduled to meet with didn’t even seem to know or remember the car I was interested in. He comes b We get there the next morning and the guy we were scheduled to meet with didn’t even seem to know or remember the car I was interested in. He comes back 15-20 min later and says that they don’t even have it, even though I got a confirmation email that morning. They then give me a trade in offer on my car which was a terrible lowball offer, not even close to what I was looking for (they had same car and older on their website for thousands more). A major waste of time. I would avoid this dealership at all costs. Many of the workers were rude and didn’t seem interested in the customers needs. Instead tried show me multiple other cars I had absolutely no interest in. Not to mention all of their pre owned cars on their site are way overpriced. More

Can't buy anything without credit and can't get credit without a co-signer so it sucks without a co-signer so it sucks More

My wife's 2017 hyundai elantra has been there for 8 months has had 3 motors each time we went to get it it blew the motor less then a mile away from dealership went up December 3 to pick up again made months has had 3 motors each time we went to get it it blew the motor less then a mile away from dealership went up December 3 to pick up again made it home motor went bad again called them they told us we would have to have it towed to them we are done with this dealership worst place ever car has only 80,000 on it but is junknever buy a hyundai!!!!!!! More