83 Reviews of Bob Boast Volkswagen - Service Center
Great experience at Bob Boast VW Vivian was so nice and helpful! I just bought a used car from Venice Toyota Dealership and it was a terrible experience. Five days after I bought the Vivian was so nice and helpful! I just bought a used car from Venice Toyota Dealership and it was a terrible experience. Five days after I bought the car from Venice Toyota Dealership my check engine light went on and they would not give me the time of day or help me. Vivian made an appointment for a diagnostic test and determined the problem was the turbo cut off valve needed to be replaced. The free shuttle to and from work was a huge plus. Thank you! You have my business forever! More
Great Experience I went in for my annual oil change and asked Dave Rook to test drive a Jetta. I told Dave the Jetta was not comfortable for me and I really wanted a I went in for my annual oil change and asked Dave Rook to test drive a Jetta. I told Dave the Jetta was not comfortable for me and I really wanted a Beetle. Once Dave knew what I wanted, he explained all my options and I wound up with a 2019 orange Beetle. Dave has always made me feel comfortable and secure dealing with VW. This was my second time dealing with Dave and I highly recommend him. Justin was my finance guru. He could not have been nicer and more helpful. Mike Cherico has always been my Service rep. And he is a dream to work with. I have not had a bad experience at VW. Boast is a great dealer to work with. More
Always taken care of I took my car in for service and ended up purchasing a new vehicle. From being greeted in the Service department, to working with a Solution Specialis I took my car in for service and ended up purchasing a new vehicle. From being greeted in the Service department, to working with a Solution Specialist, I was very pleased with my overall experience and being treated like my needs were understood and met. More
Service Vivian Bell was my service writer, advised me that the service I requested was not required for my car which greatly reduced my bill. They also took t Vivian Bell was my service writer, advised me that the service I requested was not required for my car which greatly reduced my bill. They also took the time to authorize a warranty item and order a part in the same day. This dealership is top notch and personable from sales to service and everything in between. More
New car with window issue Bought a brand new 2019 Beetle. Love it...fun to knock around in. Had a problem with passenger window seal which loosened then prevented window clos Bought a brand new 2019 Beetle. Love it...fun to knock around in. Had a problem with passenger window seal which loosened then prevented window closing. Had to order a replacement seal, gave me a loaner & had it done BEFORE they thought they would. Very kind service reps, great at keeping me informed and appreciate their concern for my convenience and time. Would definitely recommend them! More
Kind, considerate and timely I have had my VW Jetta serviced here several times and it's been fast, friendly and efficient. I was amazed when my 10,000 mile check up came in at $ I have had my VW Jetta serviced here several times and it's been fast, friendly and efficient. I was amazed when my 10,000 mile check up came in at $125. I also recently had my engine light go off and was given a tip to correct it by filling my tank and also assured I could still drive my car. When the gas fill didn't turn off the light, I got in within two days and they completely checked out all my fluids and oil along with fixing the problem, all covered under my warranty. More
Happy customer I have bought 4 new VW from this dealership. 2 Jettas, 2 Passats and a used Audi each time with a different sales person. But Mike has always helped I have bought 4 new VW from this dealership. 2 Jettas, 2 Passats and a used Audi each time with a different sales person. But Mike has always helped me in the Service department. The dealership is great, obviously I could go anywhere to buy my VW but theirs only one Mike and that’s why I keep coming back!! More
Great staff My service experience was awesome. On time, and my car was sparkling clean when I picked it up. Very happy customer! I will definitely be back and ref My service experience was awesome. On time, and my car was sparkling clean when I picked it up. Very happy customer! I will definitely be back and refer Boast to others😁 More
Came in for service and left with a great investment! Thank you to everyone who assisted us! We had been there for service in the past month and were satisfied by the overall customer service and honesty Thank you to everyone who assisted us! We had been there for service in the past month and were satisfied by the overall customer service and honesty from Mike, which resulted in our second service visit. We were looking around the lot during servicing to see what options, if any, to get rid of our only ill informed VW purchase. Dave approached us and was extremely laid back and was commendably well informed. Most importantly, he listened to our concern/long-term goals and made sure we were informed every step of the way. Justin was also very personable and helpful. We look forward to enjoying our lease and will definitely be back! Best Regards, The Durans More
New to the area I am new to the area, and just had my Tiguan serviced---everything was great. Looking forward to my next visit. Nice carwash job also! I am new to the area, and just had my Tiguan serviced---everything was great. Looking forward to my next visit. Nice carwash job also! More