Bob Boast Volkswagen - Service Center

Vivienne and Britany at the service desk are probably the best at customer service that I have come across. Would recommend to all best at customer service that I have come across. Would recommend to all More

I made an appointment to bring my 2008 Vw Beetle in for repairs. I was having trouble with lights coming on and stalling out, etc. I could not get in until just about one month later. Five days before repairs. I was having trouble with lights coming on and stalling out, etc. I could not get in until just about one month later. Five days before my appointment I had so much trouble with my car not running correctly, stalling out, not going over 20mph, bucking, I somehow managed to get it to the dealership. In my opinion it was not drivable. The service department was not helpful. They had no loaner cars. I was supposed to reserve one I was told. I had no other vehicle to use. They were not helpful in any way. They had no idea when they were going to look at it or how long I wouldn’t have a car. However, the worst part was still to come. They then told me they couldn’t work on my car as they had no mechanics who worked on “older cars.” Even though I’ve been going to them for a number of years. AND I had already waited 3 1/2 weeks without anyone mentioning this to me. Needless to say this was the worst service I have ever received from ANY company. I will not be going there again. More

Awesome service team! Will definitely return for any concerns or maintenance needs for my vehicle. Thank you Boast Volkswagen! Will definitely return for any concerns or maintenance needs for my vehicle. Thank you Boast Volkswagen! More

Friendly, Knowledgeable and professional. Surprised with a payment solution no interest for 3 month payoff. Formed a plan to get all the work done over time. Surprised with a payment solution no interest for 3 month payoff. Formed a plan to get all the work done over time. More

Very professional, accommodated me on schedule even though they were book solid, service was complimentary and done in 2 hours. Great! Thank you. though they were book solid, service was complimentary and done in 2 hours. Great! Thank you. More

The people are great. My appointment was on time and I was on my way home within 2 hours. The waiting area was clean and comfortable. Water was offered, however a coffee My appointment was on time and I was on my way home within 2 hours. The waiting area was clean and comfortable. Water was offered, however a coffee machine would be nice. More

I had a basic inspection and oil change done. The service writer kept me informed and everything was top notch. writer kept me informed and everything was top notch. More

Vivian made our service experience exceptional. Joyful attitude, kind hearted, flexible and knowledgeable - made for an easy and enjoyable service experience attitude, kind hearted, flexible and knowledgeable - made for an easy and enjoyable service experience More

Brought my car in because the electronics were not working properly. Casey, the service advisor was very helpful and arranged a loaner car for me. Turns out that mice were eating through the wiring working properly. Casey, the service advisor was very helpful and arranged a loaner car for me. Turns out that mice were eating through the wiring which I found out was not an uncommon problem. Casey worked with my insurance company and everything was fixed to my complete satisfaction. More

First time at Bob Boast V W. From the beginning to the end excellent service, courteous, customer focus and very friendly and professional. Vivian is great. end excellent service, courteous, customer focus and very friendly and professional. Vivian is great. More