Bob Bell Nissan

Awesome Service Moved from Texas to Baltimore and bought my first car ever from Bob Bell. This was a great experience and it proofs that the service also is a great Moved from Texas to Baltimore and bought my first car ever from Bob Bell. This was a great experience and it proofs that the service also is a great experience. Very fast and friendly service. More

Always a great experience Another great experience...I've come to expect nothing less . My one desire and recommendation would be for the service departments to interact. I w Another great experience...I've come to expect nothing less . My one desire and recommendation would be for the service departments to interact. I wanted to get an estimate on a body repair while my car was there but I was rd I had to pick up the car and take it over to the body shop. I was already away from the shop and had transportation with a family member. what would've been helpful is to be able to have the car moved over for the second estimate while it was on the premises. because of the inconvenience I was not able to get the body shop estimate at all More

Winterize my car Always good service. Very through and explain what needs to be done and down the road preventive maintenance.So glad to Ms Evelyn. She is always greet Always good service. Very through and explain what needs to be done and down the road preventive maintenance.So glad to Ms Evelyn. She is always greeting us customers with a smile and good morning. It put you at ease because you never know what surprise the service person on your could find. More

Two Service Advisors that are FIRST CLASS - MARCUS and FRANK Both Marcus and Frank are EXPERT DIAGNOSTICIANS that go beyond and behind the customer complaint to analyze AUTOMOBILE HISTORY in order to give the b Both Marcus and Frank are EXPERT DIAGNOSTICIANS that go beyond and behind the customer complaint to analyze AUTOMOBILE HISTORY in order to give the best possible advice. LISTEN to FRANK and LISTEN to MARCUS. They help the automobile owner save money! More

Express Service was Perfect I visited BoB Bell Nissan on the Saturday after Thanksgiving to have our Murano oil,tire rotation and check up. From the time I pulled in until the ti I visited BoB Bell Nissan on the Saturday after Thanksgiving to have our Murano oil,tire rotation and check up. From the time I pulled in until the time I pulled out was 30 minutes. Staff was polite and knowledgeable. I would definitely recommend their service dept. Mark F. More

When a CPO is not a CPO (Buyer Beware) I purchased a CPO 2011 Kia Rio 5 for my daughter who was going off to college. My wife and myself searched all over the internet and found this great I purchased a CPO 2011 Kia Rio 5 for my daughter who was going off to college. My wife and myself searched all over the internet and found this great price at Bob Bell on the CPO Kia Rio 5. We live in Virginia and drove to BobBell Baltimore to buy this car. We were all about the Certified Pre Owened for my daughter. I must have asked 10 times if it was a CPO CAR. I was told yes 10 times also. Needless to say 2 years later I find out through a Kia Dealer in Virginia that the Kia is not a CPO even though I have paperwork showing the 150 point inspection and signed by a Kia Certified Mechanic. Also a CPO BOOK welcoming me to the CPO club with a temporary I'd card and it says CPO on the sticker When I called BobBell Baltimore I was told that when I did not take the Exstended coverage I forfeited the CPO status. Talk about stunned, in shock. I was never told I was forfeiting the CPO and never told when Bob Bell sales person was selling it to me That I had to purchase Exstended warranty to keep the CPO Status. And most of all nowhere on my contract does it say I'm forfeiting CPO and my Sticker on my car says CPO. I don't even see anywhere on the contact that I Signed that I refused Exstended warranty. I have spoke to The GM, General Sales Manager, And Kia Corporate and nobody will help. I will never buy a car from any Bob Bell Dealerships and I recommend that if you do go there Buyer Beware Frank Kasuba Sterling Virginia More

Will use Bob Bell again! Got my free for life oil change and tire rotation with routine checkup. In an out about an hour. Not bad for comp service. Convenient scheduling, o Got my free for life oil change and tire rotation with routine checkup. In an out about an hour. Not bad for comp service. Convenient scheduling, on my time schedule. Friendly service, great waiting area. Will use Bob Bell again. More

Excellent service Today was the first time I went to Bob Bell Nissan I've been a Ford customer since I was 19 and now I'm 51 I had three cars with Ford 2 years ago I b Today was the first time I went to Bob Bell Nissan I've been a Ford customer since I was 19 and now I'm 51 I had three cars with Ford 2 years ago I bought me a Nissan Versa at Security Ford. I had to come to Bob Bell today for recall and I really enjoyed my visit everyone there was very nuce special the young man who waited on me his name was Frank D. and the place was very clean. This will be my new car service department. Please tell Mr. Frank D. Thanks for everything. No cost to me for a recall. More

Great customer service I brought my car in due to a rattling noise- they fixed it that day and free of charge since I had only owned the car for about 2 months. Then they ev I brought my car in due to a rattling noise- they fixed it that day and free of charge since I had only owned the car for about 2 months. Then they even called the following week just to check in and see if it was running ok! More

Amazing experience!!! I have never recieved such amazing customer service when buying a car. Emerson went above and beyond to make my car buying experience amazing!! I told I have never recieved such amazing customer service when buying a car. Emerson went above and beyond to make my car buying experience amazing!! I told him exactly what I wanted and he made it happen without trying to persuade other options which other dealerships had done. I would go back to that dealership in a heart beat. I also am going to recommend that family and friends ask for Emerson. Every staff member that I met that day were extremely personable and professional even when we were still filling paperwork out after they had closed. I'm looking forward to my next purchase there. More