Bob Bell Ford

Amazing Sales and Service Department Bob Bell Ford is by far the best car dealership I have ever been to. I bought my Explorer there about 10 months ago and have brought my service there Bob Bell Ford is by far the best car dealership I have ever been to. I bought my Explorer there about 10 months ago and have brought my service there every 3 months since then. When I went to purchase it, they told me the price was cheaper than I had seen online. They could have easily told me the online price and charged me more money but they didn't. I don't know many dealerships that would do that. This was the beginning of a great relationship. The used sales department was very relaxed and not forceful in trying to sell me a car. Their approach is to allow the customer to browse and seek help if needed. Ask for Used Car Sales Manager Dave Smith, Salesman Brad, or Salesman Dustin. My most recent visit to Bob Bell Ford was this week when I called the service manager, Steve Tappa, to replace my tires, brakes, and oil change etc. Steve ordered all of the parts, gave me a loaner car, and broke down the cost of everything for me before I dropped off my Explorer. They even found a power steering leak that needed to be replaced and it was covered under the extended warranty. He called each day to give me a status update as well. I picked up my vehicle this evening and everything had been done perfectly. The cost was even cheaper than I had anticipated! I STRONGLY recommend asking for the service manager at Bob Bell Ford, Steve Tappa, if you own a Ford vehicle and need service done; he will take absolute care of you. All in all, I have had an excellent experience as a customer at Bob Bell and would recommend this dealership to anyone looking for quality service. I will absolutely be a long time customer at Bob Bell and look forward to purchasing my future vehicles and having them serviced here. More

it was great! I had a great experience at Bob Bell. They worked with me financially, gave me Bell Care on a used car, and fixed the chip in my windshield for free. I had a great experience at Bob Bell. They worked with me financially, gave me Bell Care on a used car, and fixed the chip in my windshield for free. I would definitely recommend this dealership! More

2015 Kia Optima EX Love my new Kia Optima, Dustin really was very patient with me and helped me find the right car! Other dealerships made me feel pressured why bob bell Love my new Kia Optima, Dustin really was very patient with me and helped me find the right car! Other dealerships made me feel pressured why bob bell in glen burnie took their time to ensure I found the right car. More

Quick I saw the car online. I contacted Dustin and within 24 hrs I had the car. He said we would make a deal and that we did I saw the car online. I contacted Dustin and within 24 hrs I had the car. He said we would make a deal and that we did More

great experience Dustin helped me find the perfect car to fit my needs. Helped me figure out how I could do the financing. He seemed to have a really great attitude an Dustin helped me find the perfect car to fit my needs. Helped me figure out how I could do the financing. He seemed to have a really great attitude and was very helpful throughout the paperwork process. More

My experience at bob bell ford When I went to bob bell ford, I was extremely satisfied with Dustin's customer service. He was very nice and helpful. He made the whole process enjoya When I went to bob bell ford, I was extremely satisfied with Dustin's customer service. He was very nice and helpful. He made the whole process enjoyable; I would recommend him to anyone looking to buy a car! I am also coming to him to buy a second car. Bob bell is lucky to have him on their team! More

3 GREAT experiences buying used trucks I have purchased 3 used trucks from Bob Bell Ford in Glen Burnie and have been treated fantastic each time. The entire crew in the used car department I have purchased 3 used trucks from Bob Bell Ford in Glen Burnie and have been treated fantastic each time. The entire crew in the used car department is awesome. Dick Miller is one of the greatest people I've met. He and Joe have always gone that extra mile for me....that is why I drive an hour anytime my family or I are looking for another vehicle. I can not say enough how pleased I am with the service I have received... I am a customer for life! More

Great I went to Dustin looking for a SUV as I am sick of my car, I was not able to go through with the deal due to other reasons but he was very informative I went to Dustin looking for a SUV as I am sick of my car, I was not able to go through with the deal due to other reasons but he was very informative and went the extra mile to help me. My experience at Bob Bell was much better than any other car dealership I have been too. Dustin most certainly is a great asset to the Bob Bell team! More

Used Car department is the best around After looking for weeks for a car and dealing with several unprofessional dealerships I finally came to Bob Bell. At first I was a little apprehensive After looking for weeks for a car and dealing with several unprofessional dealerships I finally came to Bob Bell. At first I was a little apprehensive because of the building but as soon as I got out of the car I was met with a very professional and friendly gentleman. He was very down to earth and really took the time to find out what I truly needed and not just putting me in a car to have a sale. After looking over the lot I found something that was perfect. Come to find out the person helping me was actually Dave Smith, the used car manager. I have never been somewhere where the manager actually took the time to take care of me and not push me off onto someone else. Once inside the rest of the staff was friendly and really made my experience great. I would highly recommend them and their vehicles. More

Worst deaership I have ever been to Bob Bell Ford has addressed the complaints that I have made, it would have been nice it they had been addressed sooner rather than later. Bob Bell Ford has addressed the complaints that I have made, it would have been nice it they had been addressed sooner rather than later. More