Bob Bell Ford
Glen Burnie, MD
Filter Reviews by Keyword
By Type
Showing 113 reviews
I was very pleased with the support that I recieved at your dealership that I went through and filled this survey out twice! I only did it because I was so pleased with your Sales person that I would put your dealership that I went through and filled this survey out twice! I only did it because I was so pleased with your Sales person that I would put myself through this again. Yor dealership was also very clean and gee, it was the perfect way to spend my evening. Thank You, James Holmes More
When we were looking for a new car we went to several Dealerships and were told we did not qualify. That is if someone even accknoledged we were there. We went to Bob Bell Ford and Terry James helped u Dealerships and were told we did not qualify. That is if someone even accknoledged we were there. We went to Bob Bell Ford and Terry James helped us through the entire process. Terry was knowledgable and freiendly. The process was the easiest we have ever expierenced. I have told friends and co-workers that after years as a Chrysler/Dodge owner I would certiantly purchase a Ford from Terry James. More
I have never been a Ford fan, I always stayed with GM but my car broke down in front of Bob Bell and while I was waiting for it to be towed I went inside to survey the cars. While I was doing that I met Joan my car broke down in front of Bob Bell and while I was waiting for it to be towed I went inside to survey the cars. While I was doing that I met Joanna. Her personality, her style and her knowledge were exceptional. So much so, that I started to look at the idea of buying a Ford, a first after 4o years. I was so impressed with her honesty and that she did not use a sales approach to my questions that I just told her to pick out the car , witin a range, and make the detail decisions and I will come back that night and by the car. We were so impressed that after our Ford was totaled, we insisted to go back to her for its replacement. She is the best of the best More
Terry and the whole staff worked very hard in locating the exact model we wanted, it took them several days to get my Escape as no other dealers wanted to part with their Escapes. Terry had several deals the exact model we wanted, it took them several days to get my Escape as no other dealers wanted to part with their Escapes. Terry had several deals fall thru as the other dealers would back out of trading Bob Bell for the Escape we wanted. Overall we are very pleased with the effort it took to get us in the model we wanted! More
I've been going to Bob Bell Ford for over 10 years and buy my vehicles from them as well as get service done there. I've never had a problem with any one there and my sales person, Joanna Chaney is the b buy my vehicles from them as well as get service done there. I've never had a problem with any one there and my sales person, Joanna Chaney is the best. She's up front and gives you the best deal without trying to "hound" it out of them. More
After being disappointed by another dealer - twice(!) earlier in the week, Bob Bell Ford was able to provide the car I wanted at a great price. Chris spent time on the phone prior to my driving in (from earlier in the week, Bob Bell Ford was able to provide the car I wanted at a great price. Chris spent time on the phone prior to my driving in (from an hour away) to confirm the details of the car matched exactly what I was looking for, and to review the pricing to be sure there would be NO surprises when I arrived. Pete was friendly and helpful as we completed the necessary paperwork, and Chris spent nearly an hour teaching me how to use the Sync and Nav package on the car. More
I just purchased by new 2010 Ford Focus from Bob Bell Ford and couldnt be happier. My salesperson Terry James was excellent! She was so friendly and helpful with any questions and concerns that I had. Sh Ford and couldnt be happier. My salesperson Terry James was excellent! She was so friendly and helpful with any questions and concerns that I had. She got me a great deal and went above and beyond to make my new car purchase a great experience. I would definately recommend Terry James to others,she was great and I am glad that I came there. More
Initially looking at buying a used Mustang, we went through a few dealerships talking over the phone and finally ended up with an new one from them. Everything was over and above our expectations, and through a few dealerships talking over the phone and finally ended up with an new one from them. Everything was over and above our expectations, and we plan to buy from them again in the future! To put it mildly, you just don't find the kind of service that Bob Bell gave us in today's market. More
All Employees were courteous,resectful,and knowledgeale of productsand services. Showroom was neat and clean, spotless. Was a pleasure to deal there and visit. The service area was as clean as the showr of productsand services. Showroom was neat and clean, spotless. Was a pleasure to deal there and visit. The service area was as clean as the showroom and the employees were just as helpful as the sales people. More
I have bought a good number of cars in my life and my purchase of a new Taurus on June 26, 2010, at Bob Bell was the best experience ever. Mr Connelly and Ms James were extremely professional, courteous purchase of a new Taurus on June 26, 2010, at Bob Bell was the best experience ever. Mr Connelly and Ms James were extremely professional, courteous, and helpful. They are to be commended for their service. I think the price they gave me on the car was fair to both myself and the dealership - a "win-win" transaction. When I buy my next car, Bob Bell Ford will be the first place I go. Great job! More