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Bob Bell Ford

Glen Burnie, MD

3.6
113 Reviews

7125 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 113 reviews

August 12, 2010

I was very pleased with the support that I recieved at your dealership that I went through and filled this survey out twice! I only did it because I was so pleased with your Sales person that I would put More

by jimmy210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Potter
August 11, 2010

When we were looking for a new car we went to several Dealerships and were told we did not qualify. That is if someone even accknoledged we were there. We went to Bob Bell Ford and Terry James helped u More

by hancosu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry James
August 11, 2010

I have never been a Ford fan, I always stayed with GM but my car broke down in front of Bob Bell and while I was waiting for it to be towed I went inside to survey the cars. While I was doing that I met Joan More

by erobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Chaney
August 05, 2010

Terry and the whole staff worked very hard in locating the exact model we wanted, it took them several days to get my Escape as no other dealers wanted to part with their Escapes. Terry had several deals More

by conme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry James
August 03, 2010

I've been going to Bob Bell Ford for over 10 years and buy my vehicles from them as well as get service done there. I've never had a problem with any one there and my sales person, Joanna Chaney is the b More

by srasnake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Chaney
August 01, 2010

After being disappointed by another dealer - twice(!) earlier in the week, Bob Bell Ford was able to provide the car I wanted at a great price. Chris spent time on the phone prior to my driving in (from More

by terke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Giordano, Chris Goodwyn
July 26, 2010

I just purchased by new 2010 Ford Focus from Bob Bell Ford and couldnt be happier. My salesperson Terry James was excellent! She was so friendly and helpful with any questions and concerns that I had. Sh More

by MARIE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry James
July 26, 2010

Initially looking at buying a used Mustang, we went through a few dealerships talking over the phone and finally ended up with an new one from them. Everything was over and above our expectations, and More

by mgbeers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(Internet Sales) Andrew Fontana & (SALES) Joanna Chaney
July 24, 2010

All Employees were courteous,resectful,and knowledgeale of productsand services. Showroom was neat and clean, spotless. Was a pleasure to deal there and visit. The service area was as clean as the showr More

by fishiepoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Potter,Kirk Smalls,Chris, 3 others
June 27, 2010

I have bought a good number of cars in my life and my purchase of a new Taurus on June 26, 2010, at Bob Bell was the best experience ever. Mr Connelly and Ms James were extremely professional, courteous More

by eleigenbrode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim connelly and terry james
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