Bob Bell Chevrolet

I inquired about a truck, was assured by Andrew Supa that the truck was on the lot. I made an appointment at lunchtime to buy the truck. When I got there Andrew Supa would not come out to see me but sent a the truck was on the lot. I made an appointment at lunchtime to buy the truck. When I got there Andrew Supa would not come out to see me but sent another salesman to tell me that it was sold just hours before. If so he knew I had an appointment with him and should have let me know not to drive the 50 miles I had to travel to get there. I guess with the new regime in charge, they won't be in business long if this is how they are going to try and service customers. More

I want to thank the staff at Bob Bell, especially Andrew and Brian for all they did to get me in my new Camaro. Having traveled out of state to purchase, the experience I had was great. Having shopped man and Brian for all they did to get me in my new Camaro. Having traveled out of state to purchase, the experience I had was great. Having shopped many dealers online, I found Andrew to be most knowledgeable. After visiting the dealership, I was introduced to Brian who took me through the vehicle and was able to get me into the vehicle at a GREAT prioe. Thanks again gentlemen. I will definitely recommend your dealership to others. Give them a raise Mr Bell. More

I have bought many new and used vehicles in the past and John Ladd was by far, the best dealer I have done business with. He not only showed concern about my need for a vehicle, but he also understood that John Ladd was by far, the best dealer I have done business with. He not only showed concern about my need for a vehicle, but he also understood that I had family and a budget. He got me in a vehicle that day! I have never felt better about a purchase that I have made. I would recommend him to anyone! More

My husband and I had outgrown our Pontiac G6 with the birth of our little girl so we were looking for a new family car. We came across the Traverse. We had done A LOT of shopping for this particular car birth of our little girl so we were looking for a new family car. We came across the Traverse. We had done A LOT of shopping for this particular car when I came upon the one at Bob Bell. We were very picky about all the things that we wanted on the car because they aren't cheap. This car had all the bells and whistles and then some that we were looking for and it was in our price range. I called to see if the car was still avaible and talked with Joe. We set up our appointment and Joe called to confirm. When we meet him he was very friendly and very thorough in his explanation of all the features. He was very patient with us and worked to get us the best deal possible. My husband and I were very pleased with the service we received. We did not leave with the feeling that we were just taken advantage of. We would recommend him to anyone looking for a new/used car. We were impressed not only with the car and Joe but also with the bellcare package. More

I was very impressed with Matthew Raynor at Bob Bell Chevrolet Baltimore. His customer service skills were excellent. He gave a strong description about the condition of the vehicle and all of the fea Chevrolet Baltimore. His customer service skills were excellent. He gave a strong description about the condition of the vehicle and all of the features available. While I was at the dealership, Matthew talked with me in depth about the vehicle sales contract as well as discussing any questions I had about the automobile. Throughout the entire process, Matthew kept a positive attitude and a pleasant demeanor. Matthew is an outstanding salesmen because of his sharp service skills and attention to detail. Overall, I left Bob Bell Chevrolet satisfied with my experience and glad that I had encountered an exceptional sales associate like Matthew Raynor. I was very pleased with the services provided at Bob Bell Chevrolet and will remain a dedicated customer in the future. More

They have a very good web presence and after I found the car online on a Sunday I called and left a voice mail. Jared called me back promptly and was very friendly, professional and was not pushy like some car online on a Sunday I called and left a voice mail. Jared called me back promptly and was very friendly, professional and was not pushy like some experiences I’ve had at other dealerships. We set up a time to meet and he had the car ready and out front. During the test drive Jared was very knowledgeable and showed me all of the great features I didn’t even realize they had. I had a great experience while we made the deal and filled out all of the paper work. They gave me a great price and even a warranty on a used car! They also have a new deal with free oil changes and inspections for the life of ownership which is great. As I wasn’t trading in a vehicle they were very accommodating to helping me get two cars back to my house. I will be back next time I am in the market for another vehicle. Worth the drive from my house in Silver Spring up to Baltimore. More

Ive never been to a dealership where i didnt feel pressured one bit. Its a complete different expierance at bob bell. The staff was kind and profesional. Jared was so comforting. What a nice treat co pressured one bit. Its a complete different expierance at bob bell. The staff was kind and profesional. Jared was so comforting. What a nice treat compared to everyone else. More

Went to Bob Bell first for a silverado got a good deal but still shopped around and I wasn't satisfied with other dealers, should have stayed at Bob Bell. George Cuff and Bryan Davidson gave me a super de but still shopped around and I wasn't satisfied with other dealers, should have stayed at Bob Bell. George Cuff and Bryan Davidson gave me a super deal. I'm happy and they are happy. More

Wow what more can I say in and out John was great. Really likes chevy brand and knew a lot about the competitors. I would definetly send my friends and family to these guy especially John Ladd likes chevy brand and knew a lot about the competitors. I would definetly send my friends and family to these guy especially John Ladd More

I purchased a 01 Ford Winstar van on 9/19/12 and two days later I started to have issues with it. I took it back on 9/21/12 to have it looked at and it sat and noone looked at it. I took it back on 9/22/12 later I started to have issues with it. I took it back on 9/21/12 to have it looked at and it sat and noone looked at it. I took it back on 9/22/12 and tried to get my money back and my old truck but was not able. George said that he would let me use a loaner vehicle for a few days so they could take a look at the vehicle and that it may take a few days. The front doors were not locking or unlocking properly and the it wasnt starting properly and had cut out on me at a red light. They kept the van for 4 days and I picked it up on 9/28/12 and the passengar side door still does not lock and unlock properly. Sharon in the service department said that I would have to bring it back on monday 10/1/12. I was unable to bring it in on monday,so I called and told her that I would bring it in on Tuesday 10/2/12. I recieved a phone call that Sharon spoke with the sales manager and that they would not be paying for anything else on the van and that anything else would be at my expense. They did not fix the problem with the locks in the first place. I will never recommend this dealer to anyone! I will never even use the bob bell for life care either, I don't care if it is free. This has been the worst experience with a dealership/service department that I have ever had. More