Bob Bell Chevrolet

He's a magician! He changed my outlook on car buying! So I purchased a car in December with creditbthatbwas not the best and Joe helped me get the best deal possible....he even called to update me on the So I purchased a car in December with creditbthatbwas not the best and Joe helped me get the best deal possible....he even called to update me on the interest rates he was getting for me, everytime he called it was lower! The previous dealership I went to gave me the MAX interest rate and Joe got that down more than HALF! I went back to him for another car in January and he did even better the 2nd time around!!! My whole family knows about him, so he's definitely our go to dealer now!!!!! More

Bob bell sucks Piss poor service can't fix just take your mony don't ever buy a used car here. I looked at the reviews who's writing them the owner of the dealership Piss poor service can't fix just take your mony don't ever buy a used car here. I looked at the reviews who's writing them the owner of the dealership More

My 2015 Chevy Malibu After being in a car accident on Christmas Eve 2014 I found myself in need of a new car after my insurance company decided to total out my old car. No After being in a car accident on Christmas Eve 2014 I found myself in need of a new car after my insurance company decided to total out my old car. Not knowing anything about cars I was nervous about purchasing a new car, and wasn't even sure I would be approved from the lenders. My step mom recommended that I should meet up with Dennis Parker at Bob Bell Chevrolet, and he would look out for me and help me find the car that was right for me. Needless to say she was right. As I mentioned before I knew nothing about cars, and Dennis was very patient with my lack of knowledge and millions of questions. Not only did Dennis take the time to explain all the different features of all the cars we looked at, but me being a visual learner he also showed me what he was talking about when I didn't understand what he was trying to explain to me. We test drove many cars, because thanks to Dennis I started to figure out what I didn't want in my new car as well as what I really wanted and needed in my new car. The best part was everytime Dennis had to run in and out of the cold on this very cold day in January to grab a different car key he never made me feel rushed. Dennis did everything with a smile, and reinforced that he wanted to make sure I was happy and that I loved the car I decide to drive away in. I'm now the very happy and proud owner of a 2015 Chevy Malibu. I never thought I would have drove off that car lot in a 2015 anything, but the finance department there was excellent. I was able to get deductions off the car for having my old registration, for being a college graduate, and working for Johns Hopkins hospital. Needless to say I walked away or better yet I drove away feeling extremely blessed in my brand new 2015 Chevy Malibu thanks to Dennis Parker. I even got the opportunity to deal with the service department, and the team there was very professional and answered all my new car owner questions. More

Needed Serious Help I came in to trade my 05 ford escape that honestly was a piece of crap.... bought it from BERMANS AUTOMOTIVE (they suck, that is all!) I wanted a chev I came in to trade my 05 ford escape that honestly was a piece of crap.... bought it from BERMANS AUTOMOTIVE (they suck, that is all!) I wanted a chevy cruze and even if it were the oldest year i'd be satisfied because I knew I was going to have a high payment (from paying off the ford escape). Anywho, Joe Evans did whatever magic he could and the genies in that management offices made me THEE HAPPIEST PERSON ALIVE. I DROVE out with a 2014 Chevy Cruze with less than 5k miles, for less than 500 a month. 500 sounds bad but if you were paying off a car and another your driving....trust me. it is not bad at all. They even have me covered if i get into an accident. These guys know there stuff. I wish they would've been my first car buy. (P.S. my credit is not good either!!!!) More

excellent!!!! I came into the bob bell dealership on the 23rd to look at the new malibus. I've owned them in the past and really enjoy everything about the cars. I I came into the bob bell dealership on the 23rd to look at the new malibus. I've owned them in the past and really enjoy everything about the cars. I was met by Nate Schafer at the door. We sat down and he took all my information to ensure that we picked out the right car! During the test drivery Nate was really knowledgeable about the car he was also super personable we were able to joke back and fourth and that made the buying experence that much more enjoyable!!! I would totally return to buy Another car from bobbell a d recommend Nate Schafer to anyone else interested! More

Review The overall experience was great! The staff was friendly and knowledgeable about the merchandise they were selling. They were also very helpful with a The overall experience was great! The staff was friendly and knowledgeable about the merchandise they were selling. They were also very helpful with any questions and concerns. Overall, Bob Bell is a great place to purchase a vehicle. More

Awesome experience As a first time new car buyer I felt I had an amazing experience. My dealer listened to my needs and followed through with a car that exceeded my expe As a first time new car buyer I felt I had an amazing experience. My dealer listened to my needs and followed through with a car that exceeded my expectations. I never felt so relaxed when making such a big decision. The entire team made me feel like family. More

This is my 2nd trip to see Joe Evans.....enough said! I have been dealing with Joe Evans for over 3 years now and when I decided to upgrade I knew right where I was going! He has always kept my wants and I have been dealing with Joe Evans for over 3 years now and when I decided to upgrade I knew right where I was going! He has always kept my wants and needs in budget and I am very happy with my purchase! #marissamobile2.0 More

Slow service center. Not happy I scheduled an appt in advance for 7a when they open. They told me they had 7/730/8/830 all available. Thinking I can get in and be in priority, I sat I scheduled an appt in advance for 7a when they open. They told me they had 7/730/8/830 all available. Thinking I can get in and be in priority, I sat until 830 and had to go ask about my oil change and when it would be finished. Best part there's 2 mechanics sitting in the room where you check in, chatting about boats and drinking. My recommendation- don't take appointments and not touch the car for an hour and a half. This is the 3rd time this has happened. Usually they get the car in about an hour after my 7am appt.. More

I’m writing to express my gratitude for Mr. Evans as an I’m writing to express my gratitude for Mr. Evans as an awesome salesmen and my dissatisfaction for the dealership service department. Several month I’m writing to express my gratitude for Mr. Evans as an awesome salesmen and my dissatisfaction for the dealership service department. Several months ago my daughter began to smell a strong odor of antifreeze coming from the engine compartment of her Chevy Cruze. She took the car to the service department and the problem wasn’t resolved. Within a few days she began to smell the antifreeze inside the car and the passenger compartment floor was wet. After several attempts to fix it and a handful of emails to Bob Bell, we finally took the car to Jerry’s and they fixed most of the problem and remarked that a lot of botched work was done on the car including a heater core hose that was sliced and never installed properly. We sent a few more emails and letters without response so we started lemon law proceedings. On one visit I went with my daughter to explain the possible fix and the service desk person (Mr. Christensen) walked away from us and never returned. My daughter was so anxious to get rid of the car and not have to deal with Bob Bell Service Department any longer, she went to Norris Honda and bought a new Civic. Over the past few years I’ve purchased five NEW vehicles from Bob Bell and have been sworn to purchased domestic cars and to influence my daughters to do the same. After years of convincing my family that they should be proud to buy American vehicles, I really don’t have a lot of ammo to keep that battle going. As we spoke of when I was buying my Colorado, my wife will be in the market soon for another vehicle and she wanted another Equinox or switch to a Traverse. On Friday she confessed and told me that she was so impressed with Norris Honda, their lineup and all of the incentives that she’s recently been looking at a Honda CR-V. As I stated in Mr. Evans Dealer Rater review, “I really hate dealing with Norris Auto”, but somehow Bob Bell has lost touch with the level of customer service that its repeat customers deserve. I still think Mr. Evans is an awesome salesperson and a true gentlemen, however; I’m almost certain that I will not return to Bob Bell after the treatment my daughter and I received over the past year concerning something that Jerry’s Chevrolet fixed in one visit and without being belittled or spoken to in a condescending manner. I'm not sure what has happened to Bob Bell service department over the last few months to a year, but after what I witnessed at Norris Honda, You folks should pay them a visit and take some notes. I feel betrayed. Steve G. More