Bob Bell Chevrolet

Top Notch Company In today's market finding a trustworthy company and dependable service department is rare. I can't say enough about John Songer, who from start to f In today's market finding a trustworthy company and dependable service department is rare. I can't say enough about John Songer, who from start to finish had me back on the road in a flash. The service that was provided to me exceeded his excellent manner and professionalism. More

Perfection of service Bob Bell on kane street has got it right. Sales,service and knowledge. They strive for perfection and they obtain it. This was by far the best new car Bob Bell on kane street has got it right. Sales,service and knowledge. They strive for perfection and they obtain it. This was by far the best new car buying experience I have ever had. They did so many things the right way. Everyone I met or talked to was always asking if their was anything else they could do or help me with. They take their kids seriously and yet they will joke with you and put you at ease on whatever decision you make. Not one time did I see anyone put under any type of pressure tactits. I will always go back there to buy whatever I need new or used from now on. More

Great Experience I was late arriving to by 8:30 am appointment, because I made the wrong turn and because of the rain. Upon arrival to the dealership, I was greeted b I was late arriving to by 8:30 am appointment, because I made the wrong turn and because of the rain. Upon arrival to the dealership, I was greeted by a serviceman who came to the car while I was waiting, and he greeted me to the dealership and told me that I would be serviced very soon. Within 5-10 minutes, I pulled into the service area, and I was promptly waited on by the service team. They told me everything that would be done with my car, and I felt good about getting my oil changed. I will definitely come back again to this dealership, which will be my 3rd time! More

Service Review My service advisor, Jamie, went above and beyond during my recent visit. My Camaro, which I purchased from Bob Bell in 2013, had recently been involve My service advisor, Jamie, went above and beyond during my recent visit. My Camaro, which I purchased from Bob Bell in 2013, had recently been involved in a major accident. While the body shop handled most of the repairs, they couldn't repair my passenger seat. Because Jamie knew my vehicle's history and the way that I had always taken care of my car, she really went to bat for me when it came to having the repair covered by insurance. She made my repair and vehicle rental during the repair seamless and tried to minimize the stress for me. More

Yvonne in Service is an Ace As a fleet company we need service done quickly and we need a lot of communication. We've been working with Yvonne for over a year and she gives us a As a fleet company we need service done quickly and we need a lot of communication. We've been working with Yvonne for over a year and she gives us all of that and with a great attitude. She puts an excellent face on the dealership and working with her is a pleasure. The service is excellent and the billing is fast and efficient. Couldn't ask for a better experience! More

Joe has great customer service--LOVE MY 2016 2SS CAMARO!!! This was our 2nd time buying in the last 2 months. Our son bought his first truck here and Joe made us a return customer. We went back to test drive This was our 2nd time buying in the last 2 months. Our son bought his first truck here and Joe made us a return customer. We went back to test drive a used 2011 SS Camaro we saw there on our prior purchase. We truly liked the used car but after much consideration, we decided to by a 2016 Camaro instead. We were very comfortable with Joe once again and his personality makes the experience of the dreaded car shopping easier to do. He knew we were looking at 2 models--one on the lot and the most interested one on the showroom floor. After taking the lot 1SS out, we asked if we could still drive the 2SS from the showroom. Without any hesitation, we were on the road in no time. We received the 0% interest with no problems and Joe did everything possible for any other type of rebate or incentives that were offered. Since we were comparing 2 different models of the Camaro, I wanted to confirm my information between the two cars stereo system, suspension, safety features and other options. He was knowledgeable about the vehicle and knew the CORRECT answers to my questions I was verifying so we could make sure we were definitely getting exactly what we wanted. Talked to Nate during "the in between time" and what a great guy he is, too! I would also recommend him if you are checking out vehicles as well. Hoping when we take my car into for oil change service during the warranty that we have the same great service. from the service department. I would highly recommend Joe for a great buying experience--new or used. More

He's a magician! He changed my outlook on car buying! So I purchased a car in December with creditbthatbwas not the best and Joe helped me get the best deal possible....he even called to update me on the So I purchased a car in December with creditbthatbwas not the best and Joe helped me get the best deal possible....he even called to update me on the interest rates he was getting for me, everytime he called it was lower! The previous dealership I went to gave me the MAX interest rate and Joe got that down more than HALF! I went back to him for another car in January and he did even better the 2nd time around!!! My whole family knows about him, so he's definitely our go to dealer now!!!!! More

Bob bell sucks Piss poor service can't fix just take your mony don't ever buy a used car here. I looked at the reviews who's writing them the owner of the dealership Piss poor service can't fix just take your mony don't ever buy a used car here. I looked at the reviews who's writing them the owner of the dealership More

My 2015 Chevy Malibu After being in a car accident on Christmas Eve 2014 I found myself in need of a new car after my insurance company decided to total out my old car. No After being in a car accident on Christmas Eve 2014 I found myself in need of a new car after my insurance company decided to total out my old car. Not knowing anything about cars I was nervous about purchasing a new car, and wasn't even sure I would be approved from the lenders. My step mom recommended that I should meet up with Dennis Parker at Bob Bell Chevrolet, and he would look out for me and help me find the car that was right for me. Needless to say she was right. As I mentioned before I knew nothing about cars, and Dennis was very patient with my lack of knowledge and millions of questions. Not only did Dennis take the time to explain all the different features of all the cars we looked at, but me being a visual learner he also showed me what he was talking about when I didn't understand what he was trying to explain to me. We test drove many cars, because thanks to Dennis I started to figure out what I didn't want in my new car as well as what I really wanted and needed in my new car. The best part was everytime Dennis had to run in and out of the cold on this very cold day in January to grab a different car key he never made me feel rushed. Dennis did everything with a smile, and reinforced that he wanted to make sure I was happy and that I loved the car I decide to drive away in. I'm now the very happy and proud owner of a 2015 Chevy Malibu. I never thought I would have drove off that car lot in a 2015 anything, but the finance department there was excellent. I was able to get deductions off the car for having my old registration, for being a college graduate, and working for Johns Hopkins hospital. Needless to say I walked away or better yet I drove away feeling extremely blessed in my brand new 2015 Chevy Malibu thanks to Dennis Parker. I even got the opportunity to deal with the service department, and the team there was very professional and answered all my new car owner questions. More

Needed Serious Help I came in to trade my 05 ford escape that honestly was a piece of crap.... bought it from BERMANS AUTOMOTIVE (they suck, that is all!) I wanted a chev I came in to trade my 05 ford escape that honestly was a piece of crap.... bought it from BERMANS AUTOMOTIVE (they suck, that is all!) I wanted a chevy cruze and even if it were the oldest year i'd be satisfied because I knew I was going to have a high payment (from paying off the ford escape). Anywho, Joe Evans did whatever magic he could and the genies in that management offices made me THEE HAPPIEST PERSON ALIVE. I DROVE out with a 2014 Chevy Cruze with less than 5k miles, for less than 500 a month. 500 sounds bad but if you were paying off a car and another your driving....trust me. it is not bad at all. They even have me covered if i get into an accident. These guys know there stuff. I wish they would've been my first car buy. (P.S. my credit is not good either!!!!) More