
Bob Bell Chevrolet
Balltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was working with about 5 different dealerships within a 2-3 day period because I knew I was ready to pull the trigger and purchase a vehicle. I can tell you that from the moment I spoke with Bob Bell Chevr 2-3 day period because I knew I was ready to pull the trigger and purchase a vehicle. I can tell you that from the moment I spoke with Bob Bell Chevrolet, I knew I wanted to buy from them. I could immediately tell from their tone, they wanted my business and transparency was quite evident. Integrity and transparency were key points for me. We were able to make some commitments that we both kept and it was a win-win for everyone. I was especially pleased with Briana in sales who not only was she very polite and professional but went above and beyond with her customer service skills and with her level of details. Also, George the GM who was absolutely professional, respectful and did what he needed to do to sign off on the deal. Bob Bell will definitely be the dealer of choice for any of my circle of friends who are in the market for new vehicles. Thank you for your integrity and transparency and also for fulfilling your commitments. More
I took my car to Bob Bell Kane Street, It took them four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adj four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adjusted, tire monitors were some how not work and oil stains inside vehicle. Within a month I was told my starter was mala functioning, another $1800, now withing week of that, check engine sign is own with oil pump pressure sign. They fix one thing and I see three more problems More
I have taken both of my vehicles there for oil changes and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be ready that day; it took until Tuesday the following week to get my vechicle srerviced; they compt a rental but i still don't think it should have taken that long plus the women who I was dealing with kept changing her dates of completion. All in all I would use them again but I would wait until tires are on site before leving my car. More
My husband and I had a very good experience at Bob Bell of Baltimore. We had been looking for our vehicle and wanted a specific model with certain accessories at a price that was within our budget. Well do of Baltimore. We had been looking for our vehicle and wanted a specific model with certain accessories at a price that was within our budget. Well done and Thank you! More
I’ve been having my vehicle serviced at Bob Bell for 19 years, Mr. J. Jackson is my mechanic and as you can see I’ve been pleased with the work he does and Stacy’s an excellent representative. As long as t years, Mr. J. Jackson is my mechanic and as you can see I’ve been pleased with the work he does and Stacy’s an excellent representative. As long as they there I will continue to support Bob Bell. More
I am not one to usually lambast a business, but Bob Bell Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" The truck was still there the following day. So I had a friend called to see if it was still available. They tell my friend that the car is still available and parked right out front. So we call back, and they then tell us the Sales Manager is personally purchasing the truck for himself. Then they made an appointment for my friend to see it after saying the GSM was buying it. Nothing is more frustrating to me then being lied. Just be honest if you don't want to sell the truck to someone or transfer it. No one likes this kind of sale tactic. Sadly, I never thought I would see the day they would do that to a repeat customer. I'll take my business elsewhere. More
They customized my deal to specifically fit me . It was a smooth process to getting everything done. Would recommend to the next guy! It was a smooth process to getting everything done. Would recommend to the next guy! More