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Bob Allen Ford

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.4
489 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Bob Allen recommend dealer buying experience Ford

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Showing 489 reviews

July 18, 2023

We had a very good experience purchasing our Edge at Bob Allen Ford. Eric Hansen was very informative and helpful while showing us the car we had come to see and he was never pushy while we were making our More

by ldmiller61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2023

Trevor was quite patient while I test drove and looked at several vehicles before deciding. He’s great and I would highly recommend him More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Very friendly and helpful. All in all we had a great experience. My husband loves his new car!! More

by happydayflowershop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2023

Bought a second Bronco Sport from Ray at Bob Allen. Will be coming back for more to help my business grow. Thank you to Ray and the excellent to team at Bob Allen! More

by HudsonE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2023

I came in looking for some commercial vehicles and Ray was wonderful in helping me look at different options. I ended up going with the Bronco Sports and couldn’t be happier with the service from Ray and More

by HudsonE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2023

This dealership, and especially Trevor, did an incredible job explaining the differences between different trucks, and helping me to get the features and accessories I needed. I couldn’t recommend anyone mor More

by Jackson Hargroves
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2023

Great customer service. Very helpful in answer questions. Trevor was outstanding to work with throughout the buying process. Would recommend to friends and family. More

by Morgan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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June 15, 2023

I was very happy with the professional help I received & the speed of the transaction. I was also impressed that the car was very clean More

by dancingdave89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2023

Mason was polite, smart, and helpful! Buying a vehicle at Bob Allen (out third) is the only way to go. More

by sparkie9802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Weakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krug
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June 13, 2023

The sales manager Jeff Kelso was rude and told us that he did not want to business with me and said it was to much effort to do a trade in evaluation and that I would be better off going some other pl More

by zubinislucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerome Tolliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

zubinislucky responded

Bob shame on you if it is your dealer that makes the difference you have failed to take care of your customers in a responsible manner

Jun 14, 2023 -

Bob Allen Ford responded

We would have been more than happy to make you an offer on your 2006 Ford you were looking to see if you provided us with a real opportunity. When you walk in on the floor, treat the salesperson who was trying to help with disrespect, refuse to give him your name, tell him he has 10 minutes to make you an offer or you're leaving, I think Mr. Kelso's position can be supported when all he did was explain to you that on an older car such as yours it takes a little longer to inspect, requires a shop visit and being that you showed with no appointment we would be unable to commit to a time frame on how long it would take. Being that it was not withing the scope of your demands, does not mean we would do business with you. On another note, we do not tolerate, racial remarks toward our employees and we do require we have proper identification from someone before taking possession of their vehicle for inspection so since you were unwilling to cooperate with that, we would not be able to do business with you. When you decided to leave and your vehicle wouldn't start, we were also more than accommodating to help you get your car started so you could be on your way. You are welcome.

Jun 14, 2023 -

zubinislucky responded

I was never asked for Identification and I was told it would take 15 min on the phone to have a evaluation and then 30 and then 1 hr. I said fine also Mr. Contractor is my last name it is not a fake name and the sales person and Mr. Kelso never asked for my drivers license ever Mr. Kelso stated that that he did not want to do business with people like me I did tell woody another sales person that I wanted to work with him and I was working a deal with him and he was filling out the intake info when Mr. Kelso stopped the interview process and demanded that I leave and that the process was to difficult to do and that he did not want to deal with people like me

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