Bob Allen Ford - Ottawa

Treated Like a King! I bought a used 2013 Mustang from Bob Allen Ford and could’t possibly have been treated any better! My salesperson, Mikela Scott and the Sales Manager I bought a used 2013 Mustang from Bob Allen Ford and could’t possibly have been treated any better! My salesperson, Mikela Scott and the Sales Manager, Tom Smith, went out of their way to make me feel like a valued customer. The car was exactly as described and when I drove away I was confident that I got a good deal. I would buy another car, new or used, from this dealership without reservation. Thanks Mikela and Tim! More

Outstanding customer service and quality repair work. Jessica Loewen was our service advisor for major repair work performed on our F350. Jessica went above and beyond in communicating with us and ensuri Jessica Loewen was our service advisor for major repair work performed on our F350. Jessica went above and beyond in communicating with us and ensuring that the work was completed in a timely manner. She was understanding, communicative and flexible throughout the entire process. I am not exaggerating when I say that I have never received customer service at an auto dealer that was even close to that which Jessica provided. Bob Allen Ford in Ottawa has earned our business due to the outstanding effort provided by Jessica and the diesel tech who performed the work. Our truck is running great! More

Excellent friendly service Was in last week for a safety recall and service could not have been better. Fast and friendly! Best Ford service department I've ever used. Was in last week for a safety recall and service could not have been better. Fast and friendly! Best Ford service department I've ever used. More

Ottawa Ford Don Higgens was the salesman very friendly and helpful. I though all the employees were very helpful and friendly. I would recommend this dealership t Don Higgens was the salesman very friendly and helpful. I though all the employees were very helpful and friendly. I would recommend this dealership to anyone. More

Great truck buying experience Great people at Bob Allen Ford in Ottawa. Our salesperson was Don Higgens and he did a great job answering all of our questions and made sure we had Great people at Bob Allen Ford in Ottawa. Our salesperson was Don Higgens and he did a great job answering all of our questions and made sure we had everything we needed without the high pressure. I will highly recommend this dealer. More

This is a great place to take your vehicle The staff was very helpful and kept me very informed of the issues with my vehicle. They went above and beyond when I had questions or problems. The staff was very helpful and kept me very informed of the issues with my vehicle. They went above and beyond when I had questions or problems. More

Quick lane visit Prompt fast service at a fair price. Friendly staff and I was given a report card where my vehicle is in tip top shape. Just wish facility had a car w Prompt fast service at a fair price. Friendly staff and I was given a report card where my vehicle is in tip top shape. Just wish facility had a car wash. More

2019 Ford F150 Very good from start to finish. Couldn't be more happy with mikalah and all of her help. The whole process was very easy. I was already happy with Very good from start to finish. Couldn't be more happy with mikalah and all of her help. The whole process was very easy. I was already happy with the service on my other vehicles so I felt sure that the buying experience would be a good one. More

Great Service Needed the front struts replaced on my 2014 Ford Fusion. The job was done quickly and my car was available in short order. The ride is much quieter an Needed the front struts replaced on my 2014 Ford Fusion. The job was done quickly and my car was available in short order. The ride is much quieter and smoother, so far so good. PS: You might let DealerRater know this is now Bob Allen Ford, not Advantage Ford. More

oil change I called for a oil change and tire rotation on our Ford Taurus was offered a special for both. I didn't wait very long after showing up and had exc I called for a oil change and tire rotation on our Ford Taurus was offered a special for both. I didn't wait very long after showing up and had excellent care. More