Bob Allen Ford - Ottawa

Great sales experience Mikela and the Bob Allen Ford - Ottawa team are awesome. My boss and I went in on a Thursday to inquire about an Explorer we saw online for our place Mikela and the Bob Allen Ford - Ottawa team are awesome. My boss and I went in on a Thursday to inquire about an Explorer we saw online for our place of employment. It had already sold but Mikela had another one brought down from their sister store later that afternoon. We purchased it the next day. In the course of dealing with her on the Explorer I asked her to have an older Lexus brought down as well. She had it on the lot Friday afternoon and after taking it home for the evening, we bought it the next day. By far the easiest dealer experience I’ve had in a long time. More

It was a great experience They were very knowledgeable and very helpful as I was making my choice of a new car for me. I also appreciated that they were not pushy. They were very knowledgeable and very helpful as I was making my choice of a new car for me. I also appreciated that they were not pushy. More

Quick service. Good people. I like the fact that you don't need an appointment to get your oil changed. I would like to see them stock more special item cars, like a Shelby Cobra I like the fact that you don't need an appointment to get your oil changed. I would like to see them stock more special item cars, like a Shelby Cobra and Raptors, Maybe some supercharged V-8 F-150's. More

Salesman Michael Corrales!! Michael Corrales showed me the Fiesta I now own. He was so helpful and polite !! He explained everything in a way I could understand. Being an eld Michael Corrales showed me the Fiesta I now own. He was so helpful and polite !! He explained everything in a way I could understand. Being an elderly widow, there is so much technology I don't know. He took his time. Knowing about pushy car salesmen previously, I was so pleased with Michael. If he had been pushy, I would have walked out ! I love my Fiesta and I love Michael-I can say that-I'm his Grandmothers age !! More

Always Friendly Great quality service - and always pleasant & helpful. Nothing but positive experiences so far. They win my repeat business every time I get service t Great quality service - and always pleasant & helpful. Nothing but positive experiences so far. They win my repeat business every time I get service there. Thanks! More

Always treat fair good customer service very through on ch Treated me right every time I go there very through on checking out my vehicle glad to see me recommend them to anyone looking for a place to serv Treated me right every time I go there very through on checking out my vehicle glad to see me recommend them to anyone looking for a place to service your vehicles !! More

Great Service Dale was great to work with. Super nice and genuine. Willing to help us in deciding which car and trim level would be in our best interest. Dale was great to work with. Super nice and genuine. Willing to help us in deciding which car and trim level would be in our best interest. More

Treated Like a King! I bought a used 2013 Mustang from Bob Allen Ford and could’t possibly have been treated any better! My salesperson, Mikela Scott and the Sales Manager I bought a used 2013 Mustang from Bob Allen Ford and could’t possibly have been treated any better! My salesperson, Mikela Scott and the Sales Manager, Tom Smith, went out of their way to make me feel like a valued customer. The car was exactly as described and when I drove away I was confident that I got a good deal. I would buy another car, new or used, from this dealership without reservation. Thanks Mikela and Tim! More

Outstanding customer service and quality repair work. Jessica Loewen was our service advisor for major repair work performed on our F350. Jessica went above and beyond in communicating with us and ensuri Jessica Loewen was our service advisor for major repair work performed on our F350. Jessica went above and beyond in communicating with us and ensuring that the work was completed in a timely manner. She was understanding, communicative and flexible throughout the entire process. I am not exaggerating when I say that I have never received customer service at an auto dealer that was even close to that which Jessica provided. Bob Allen Ford in Ottawa has earned our business due to the outstanding effort provided by Jessica and the diesel tech who performed the work. Our truck is running great! More

Excellent friendly service Was in last week for a safety recall and service could not have been better. Fast and friendly! Best Ford service department I've ever used. Was in last week for a safety recall and service could not have been better. Fast and friendly! Best Ford service department I've ever used. More