Bob Allen Ford - Ottawa

The customer service of the salesman I worked with was very poor. I took off work early and made an appointment for 4:30 when they closed at 5p and it was clear they were all ready to go home. They had so very poor. I took off work early and made an appointment for 4:30 when they closed at 5p and it was clear they were all ready to go home. They had sold the vehicle I came to look at before I arrived and they did not let me know ahead of time. I looked at a similar vehicle and went in to talk to the salesman after test driving. After being told the price of the vehicle was non negotiable and adding up costs he told me I could not afford this vehicle and needed to be looking at something different although I had more than what they were asking to spend in cash that day. I left very upset and offended at this. They later texted me to follow up and I told them I was no longer in the market as I had purchased another vehicle the day after visiting with them and I had a bad experience with them. They did not care to learn more about my bad experience, all they heard was that I was no longer looking to buy. More

I got screwed by Bob allen I recommend you stay as far away from this place as humanly possible. I will never go back to this place as long as I'm alive. Sold me a truck that wasn't even close to worth th away from this place as humanly possible. I will never go back to this place as long as I'm alive. Sold me a truck that wasn't even close to worth the price. More

Took in for warranty work and they found a couple other issues and took care of them while they had it. Saved me a future headache and more $$$$$ issues and took care of them while they had it. Saved me a future headache and more $$$$$ More

My husband & I had a wonderful experience this past month purchasing a vehicle from DJ at Bob Allen Ford.He worked With us extensively in order To find the right vehicle for our college age daughter.We had o purchasing a vehicle from DJ at Bob Allen Ford.He worked With us extensively in order To find the right vehicle for our college age daughter.We had out of state licensing as well as other challenges trying to get a decent new/used vehicle purchased from the other side of the country.DJ made the process very easy as well as surprised my daughter with a big bow on the car when we arrived ! More

Very far dealership. Easy to work with not pushy at all. Will be back for next car. Like the owner and his son. Still happy about purchase after a few days. Will be back for next car. Like the owner and his son. Still happy about purchase after a few days. More

Bob Allen Ottawa is excellent! This is our second purchase from Bob Allen Ford but the first at the Ottawa location. It did not disappoint! DJ gave excellent customer service all This is our second purchase from Bob Allen Ford but the first at the Ottawa location. It did not disappoint! DJ gave excellent customer service all staff members involved were incredibly accommodating. We were able to get exactly the vehicle we wanted and at a very fair price. We will always purchase our vehicles through them. Thank you DJ and Lee! -Ryan More

Very happy with new truck sales.Excellent sales Very happy with new truck sales. Excellent sales person This is our 2nd vehicle purchased - will refer to your facility We wanted a dealer close so Very happy with new truck sales. Excellent sales person This is our 2nd vehicle purchased - will refer to your facility We wanted a dealer close so that we can use your service folks as well More

Very happy with my truck.Salesman was very helpful and followed through with the deal as he said he would would buy again if needed followed through with the deal as he said he would would buy again if needed More

These guys are the best! Bob Allen Ford is our dealership of choice. We buy many vehicles each year, Bob Allen is the ONLY dealership we will purchase from - they make the pro Bob Allen Ford is our dealership of choice. We buy many vehicles each year, Bob Allen is the ONLY dealership we will purchase from - they make the process super simple. They go way above and beyond to take care of their customers. We have recommended them to many other people and every single one has had the same experience. If you are shopping for a car the only dealership you should use is Bob Allen Ford! More

The service department went above and beyond to make sure our trucks were running properly. We had 2 trucks serviced one was a simple fix the other more complex. Both were fixed in a timely manner. our trucks were running properly. We had 2 trucks serviced one was a simple fix the other more complex. Both were fixed in a timely manner. More