Bob Allen Ford - Ottawa
Ottawa, KS
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The salesperson, DJ Johnson, was nice at first and then very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy when trying to get me to finance through the dealership and buy their extended warranty. The day I went in to sign paperwork DJ barely spoke a word to me. I should have walked away from buying the vehicle based on my dealings with DJ. Unfortunately, I only kept the suv for about 7 months (a bit of a lemon). I must add 3 months after I bought the suv I had battery problems and there were 3 guys (can't remember names) in the Service Dept. that were exceptional. I recently purchased a new vehicle, and the salesperson and dealership experience were AWESOME compared to DJ and Bob Allen Ford in Ottawa. More
We were traveling south from Duluth Mn to Apache junction AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were hap AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were happy with and had us back on the road within a couple hours. Thanks DJ More
Bob Allen in Ottawa did a great job with my F150. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. More
The service on my vehicle was performed and completed even sooner than promised. I appreciate the inspection done when I come in for routine servicing. even sooner than promised. I appreciate the inspection done when I come in for routine servicing. More
Bob Allen in Ottawa Kansas never dissappoints! Everyone is friendly & keeps me informed of any delays. They do a great job! I would highly recommend them for all your service needs! is friendly & keeps me informed of any delays. They do a great job! I would highly recommend them for all your service needs! More
Very easy to work with, very knowledgeable. DJ made recommendations but ultimately left the decisions to us. Answered all our questions and made the buying experience very enjoyable. We left happy with recommendations but ultimately left the decisions to us. Answered all our questions and made the buying experience very enjoyable. We left happy with our choice and the deal we made. It was worth driving from Oskaloosa to Ottawa. I would recommend DJ and this dealership to my friends. More
I was very impressed with the ease of buying a car. DJ our salesman was very knowledgeable and answered all of our questions. We live in SW Kansas and would buy there again! Mike Bucher our salesman was very knowledgeable and answered all of our questions. We live in SW Kansas and would buy there again! Mike Bucher More
They always treat me right they always work with me if something is wrong they make it right I know they’re always going to do the right thing for me something is wrong they make it right I know they’re always going to do the right thing for me More