Bob Allen Ford - Ottawa
Ottawa, KS
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The team at Bob Allen, especially DJ, was very responsive to our questions, our phone calls, and digital messages. If they did not know the answer, they researched it and followed up with us quickly. to our questions, our phone calls, and digital messages. If they did not know the answer, they researched it and followed up with us quickly. More
The salesperson, DJ Johnson, was nice at first and then very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy when trying to get me to finance through the dealership and buy their extended warranty. The day I went in to sign paperwork DJ barely spoke a word to me. I should have walked away from buying the vehicle based on my dealings with DJ. Unfortunately, I only kept the suv for about 7 months (a bit of a lemon). I must add 3 months after I bought the suv I had battery problems and there were 3 guys (can't remember names) in the Service Dept. that were exceptional. I recently purchased a new vehicle, and the salesperson and dealership experience were AWESOME compared to DJ and Bob Allen Ford in Ottawa. More
We were traveling south from Duluth Mn to Apache junction AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were hap AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were happy with and had us back on the road within a couple hours. Thanks DJ More
Bob Allen in Ottawa did a great job with my F150. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. More