Boardwalk Honda
Pleasantville, NJ
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Our experience with MARCIA was FABULOUS. Her customer service was great. She answered all of our questions, and helped us with anything that we didn't understand when it came to the contract. Her quality service was great. She answered all of our questions, and helped us with anything that we didn't understand when it came to the contract. Her quality of service was excellent. She's very hard working, so hard that she stayed with us at the dealership till it was time to close and very attentive to her customers. She's a people person and an excellent employee and knows how to work as a team player. Her friendlyness was AWESOME. She's a super funny person to talk with, I love her stories. They are funny!. I have no compliants about anything. When it was time to pick up the car, she took her time with me (Tammy), showing me the bluetooth connection, navi, auto lights, rear view mirror dimming when lights hit it, 9 second autolocks on the doors and Marcia even called to see how we were doing with the car on many occasions and if we needed any help with the Handfree Bluetooth set up. If I know anyone looking to buy a Honda, I will surely recommend Marcia. WE THANK YOU MARCIA FOR EVERYTHING YOU'VE DONE FOR US, KEEP UP YOUR EXCELLENT WORK AT BOARDWALK HONDA DEALER. MARCIA we will see you in about 5 years to purchase my husband RIDGELINE. DON'T LEAVE, OK. sincerely the elliotts. More
I know that I will always be treated with courtesy and honesty when I take our vehicles to Boardwalk Honda for service. On my most recent visit, Ed went over the service record for my 2003 Civic and made honesty when I take our vehicles to Boardwalk Honda for service. On my most recent visit, Ed went over the service record for my 2003 Civic and made several suggestions. I accepted some and rejected others, but at no time was there any high pressure to have work performed that I didn't think was necessary. The service was finished in less than the promised time and everything done was explained completely. This is the usual situation at Boardwalk Honda. More
Let me say my first experience will be my last. I went there to look at new Honda cars and did not receive any assistance as I was browsing the showroom. I walked out and came back in to see if I would be there to look at new Honda cars and did not receive any assistance as I was browsing the showroom. I walked out and came back in to see if I would be helped and guess what, no acknowledgement whatsoever, even though salespeople were available. This time I went to the Sales manager and he directed me to one of the idle salesmen. This fellow took our information and asked what cars I was interested in. I had a few choices and wanted to test drive the models so I could get a better idea on what to buy. This guy (Gary)did not want us to drive the cars!!! He wanted to MAKE SURE he had a SALE!!!! Not only did he say this, he layered it with I got a family to feed and we are closing the store soon. What kind of service is this!!!??? I am disgusted and not recommending this place to anyone. Be WARNED! More
Let me start by saying that I drove past 4 other Honda Let me start by saying that I drove past 4 other Honda dealers to purchase my new 2008 Civic Si sedan today. I started by working with Mike Sullivan Let me start by saying that I drove past 4 other Honda dealers to purchase my new 2008 Civic Si sedan today. I started by working with Mike Sullivan over the internet for several weeks until I found the right car at the right price. Mike was the only internet salesmen who answered all of my questions and was respectful of my requests to only call when I asked and do most the dealing via the internet. I am a single dad of three kids, and time is precious to me. After we agreed upon a price, I visited the dealership today. the car was ready, and the deal that we worked out was just as described. There were no bait and switch tactic or other bad business practices that you might find at a dealer such as Universe Honda in Toms River( who I visited 4 times). Kraig Freidman was EXTREMELY helpful, knowledgible and polite. I am a well informed "car guy". Kraig made sure that my time was pleasant. You only buy a new car a few times in your life, and it should be a great day. Kraig made sure that I enjoyed this day and I sincerely appreciate it. I will recommend this dealership and Kraig to all of my friends. If I purchase another Honda again, which I think I will in future years, you can be certian that I will visit my friends at Boardwalk Honda. If you have any questions for me, please fell free to email me at HROD389@aol.com. thank you for making today memorable for me and I love my new SI sedan, Bob Start More