Boardwalk Honda

Buying from Boardwalk Honda was a very pleasant experience. We live about 40 miles away and used the internet to identify dealers. The internet price was very good, with a quick response. We made experience. We live about 40 miles away and used the internet to identify dealers. The internet price was very good, with a quick response. We made an appointment with a sales manager for 11am Saturday. The car we wanted (2010 Accord EX-L 4 with navigation) was sitting in front and we were directed to Kraig Friedman, a sales consultant, who was waiting for us. He was quiet, efficient and very pleasant. He took us for a test drive, carefully answering questions and describing the car's features in detail. I was particularly struck about how well he answered my wife's questions as she test drove the car. The negotiation process was low pressure and quite satisfactory. We traded a 2003 Accord which served us very well (really no issues in 100K except for brakes and tires). Overall, an excellent experience, and a highly recommended dealership. And we love the new Accord with XM radio and the navigation system. More

It was a random day for my fiance and I to look for a car. We happened to stop by a few local dealerships in our home town of York, PA and were not impressed by the level of customer service we received car. We happened to stop by a few local dealerships in our home town of York, PA and were not impressed by the level of customer service we received, so I took to the internet to find the car we were looking for and came across Boardwalk Honda in Egg Harbor, NJ. I contacted the dealership via e-mail requesting information on the vehicle we were looking for and boy was I surprised. The level of service that we received was second to none! Ron Solt, their internet sales specialist was extremely knowledgeable and responsive to our needs. I've purchase several new and used vehicles and never have I received such superior service. The real test came when we got the car home and the TPMS (Tire Pressure Monitoring System) light was on. It was not due to low tire pressure, but that there was a problem with the system. We took it to our local Honda dealership, (not where we purchased the car), and received the same lack-luster service, including a $350 bill to replace the tire and the sensor because the previous owner had filled the tire with Fix-a-flat... (note to self, no fix-a-flat in cars with a TPMS system!). Now this was not something that Boardwalk would have known about! The car was a Honda Certified used vehicle, but the tire was not covered. We contacted Boardwalk Honda and got in touch with John Frisch. John said... "No Problem! Pay the bills and send me copies... we'll get a check to you to cover!" How awesome is that? I was floored when I found out that they were not only going to stand behind the car, but that they would warranty something that they by contract didn't have too! They also could have made us drive back from York, PA to Atlantic Cty, NJ but they didn't. I couldn't recommend this dealership any more without sounding like a broken record! Great place to do business! Great people to work with! and Great vehicles! Please feel free to contact me directly if you want to hear anymore! Worth the drive to deal with such a great company! Christian & Carrie York, Pennsylvania More

My new car purchase at Boardwalk Honda was pleasant experience. I found everyone, including Salesman, Kraig Freidman, GM,John Cevoli, and the Finance Manager, Kerry Gallagher, a pleasure to work with. experience. I found everyone, including Salesman, Kraig Freidman, GM,John Cevoli, and the Finance Manager, Kerry Gallagher, a pleasure to work with. We felt comfortable with our decision, not pressured. It wasn't even until the next day, that I realized, that no one ever asked for an initial deposit to finalize the deal. Kraig Friedman was very thorough when he delivered our vehicle, making sure we had a clear understanding of how to operate the vehicle equipment. He patiently answered all of are questions and clearly demonstrated his mastery of product knowledge. Kraig was also able to produce an identical replacement vehicle when he discovered minor damage on the first vehicle we selected. He initiated this on his own, without input from me. Kelly Gallagher, the finance manager, although he was aware of our desire to opt out of after sale items, made sure we had every opportunity to make an informed decision on available products. He was very helpful, without making me feel uncomfortable or pressured. The delivery process moved along quickly. I found the General Manager, John Cevoli to be, a man of your word. After receiving price and financing confirmation both through the web and verbally, over the phone, he deliverd exactly what he promised, without any unexpected changes. Thank you to all. I will definitely share my pleasant buying experience with my friends and will shop at Boardwalk Honda the next time I am in the market for a new car. Additionally, I brought my other Honda in for service a few days later. The Service Writer, Kathy O'Connor was very helpful. While waiting for a friend to pick me up, I noticed a service technician parking my vehicle. My car vehicle was ready long before it was expected. I was able to call my ride, and tell them not to bother picking me up, because my car was ready. I was only at the dealership for about 20 minutes. The service was extremly fast. Stephen (Absecon, NJ) More

I corresponed with Boardwalk Honda via email and was I corresponed with Boardwalk Honda via email and was given a quote on the new Insight. I came in for a test drive and was treated very well be a gre I corresponed with Boardwalk Honda via email and was given a quote on the new Insight. I came in for a test drive and was treated very well be a greeter and then a sales associate. I told them I wanted to check out other cars too and would let them know by the end of the week if I wanted an Insight. No problem with this dealer. I called back at the end of the week and asked if they could get me a red EX Insight. Early next week my car was in and I picked it up. Price was the one I was quoted online and Jean Simeon was a great guy to work with. He showed me how things worked in the car and he was very helpful. I would highly recommend this dealer if you want a honest upfront quote with no BS. Unlike Shore Toyota down the road. More

We liked the Cr-v but dreaded going to the closest dealership to our house (Boardwalk Honda) because of their uppity attitudes and total bull when negotiating. They proved true to their reputation th dealership to our house (Boardwalk Honda) because of their uppity attitudes and total bull when negotiating. They proved true to their reputation that's been established over the past 20 years with the locals--unless you are rich people and willing to pay whatever they say for a car they don't want your business. Take a trip up to Willis Honda--no frills dealership with fantastic prices on identical product. Needless to say we should have known better to even venture into this dealership so shame on us. It won't happen again. We bought our new CR-V from Willis and we love it. More

We have bought cars there in the past and will continue to buy cars there due to the friendly, knowledgeable, and low pressure sales person. We've bought 6 cars there since 2003 and have had a positive ex to buy cars there due to the friendly, knowledgeable, and low pressure sales person. We've bought 6 cars there since 2003 and have had a positive experience every time. Our sales person, Marcia Bishop, is very nice and accomodating. The General Manager John Civoli does his best and works with you to make you very comfortable in your total purchasing experience. More

Outstanding experience! Sales - Kraig my salesman was Outstanding experience! Sales - Kraig my salesman was very informative, no pressure & pleasure to work with. Met Kraig when looking for a car for my Outstanding experience! Sales - Kraig my salesman was very informative, no pressure & pleasure to work with. Met Kraig when looking for a car for my daughter, he provived options and suggestions that is all cased were resonable and sound. Very good purchase experience. Mike from Service department - top notch professional, friendly & follows through. Mike didn't need to be prompted or pushed to help me with the service issue, he remembered my concern initiated the conversation and resolved the issue. Thank you. Service after the sale will bring me back. More

We just bought an '09 CR-V EX from Boardwalk Honda. The entire buying process with this dealer was extremely smooth and painless. Their staff took all the time needed to ensure that all of our questions we entire buying process with this dealer was extremely smooth and painless. Their staff took all the time needed to ensure that all of our questions were answered, without making us feel the least bit pressured in any way. Not to mention that we received a great deal! We highly recommend Boardwalk Honda to anyone who is looking for a relaxed buying experience. More

Once again, Boardwalk Honda was a pleasure to deal with as I just purchased my second car from them in less than a year. My sales contact, Marcia Bishop, was once again a pleasure to work with without the as I just purchased my second car from them in less than a year. My sales contact, Marcia Bishop, was once again a pleasure to work with without the high pressure sales I am accustomed to at other dealerships. Marcia took the time to show me several models and we test drove every one of them to make sure my 6'6" frame fit in it. Marcia impressed me with her knowledge of the vehicles and quickly answered every question I had. I walked away with a great experience and a great deal. I highly recommend Boardwalk Honda and ask for Marcia when you get there. She was awesome! More

I purchased a Honda Oddessey in 2005 and love it. I have always have my service maintained through Boardwalk Honda and most of the time it has simply met my expectations. Several months ago I had an an iss always have my service maintained through Boardwalk Honda and most of the time it has simply met my expectations. Several months ago I had an an issue with one of my tires. Naturally I took my van into Honday to have it looked at. I had purchased the extended tire warranty protection, so I certainly wasn't worried about having to purchase a new tire or so I thought. When one of the service guys looked up my account he told me he had no record of the extended warranty and furthermore whatever my problem was wouldn't be covered any way. Naturally I was extremely upset because I knew that I had paid alot of money for that ext. warranty and I knew the problem with the tire should have been covered. As my conflict with the particular service guy that was helping me, or should I say not helping me, grew I noticed the manager of service, Ed Doughty, approach me and ask if he could help. I explained the situation and he immediately took over. Ed Doughty not only zero'd in on a situation occuring in his shop but more importantly he took ownership of it. Needless to say, he investigated my warranty, found it and also found that my 200.00 or more tire would be covered under the warranty. YA YA YA YA!!!! Now let me fast forward to yesterday, April 28, 2009. I took my van in for a regular service and also let them know it was making a bit of a loud noise - turns out I had a problem with my rear ----- (who knows what). Unfortunatley, for me, this particular thing apparently was covered under warranty, (you know I asked), and it would cost $600.00 to repair....yikes... Well, of course I had it repaired, what else would I do? When I received the call from Ed Doughty, (who by the way was not the orignal person that was helping me and really had no reason to be handling my "ticket" because I didn't complain or ask to see the mgr,etc..), he told me he called to tell me that my van was ready but more importantly, he did a little checking and as it turns out this particular issue is covered under warranty. WHAT...I MUST HAVE JUST HIT THE LOTTERY!!!! I was amazed. I reminded him that I was the lady that he helped several months ago with the tire problem and he laughed and said he remembered. For Ed to step in, double check and really just go the extra mile means more then you will know. Of course it is wonderful that he saved me $600.00 but as wonderful is that he investigated it without any real reason to need to, meaning I wasn't a complaining customer as our previous incounter, he never even saw me in the shop until I went to pick it up. Ed put his hand out to shake mine and of course, I gave him a huge hug. I thanked him a thousand times and taking time to write this letter is the least I can do. It is Ed's genuine concern about people and their wallet that make him a service excellence leader. THANK YOU ED DOUGHTY. I only hope he can continue to harness that "love" for what he does and pass it on to his people - the front line. Thank you for the opportunity to thank Ed. I hope you share this with him, his peers and superiors. Fondly, Jeannie Saul "an exceeded expectation customer" :) More