Boardwalk Honda

Outstanding experience! Sales - Kraig my salesman was Outstanding experience! Sales - Kraig my salesman was very informative, no pressure & pleasure to work with. Met Kraig when looking for a car for my Outstanding experience! Sales - Kraig my salesman was very informative, no pressure & pleasure to work with. Met Kraig when looking for a car for my daughter, he provived options and suggestions that is all cased were resonable and sound. Very good purchase experience. Mike from Service department - top notch professional, friendly & follows through. Mike didn't need to be prompted or pushed to help me with the service issue, he remembered my concern initiated the conversation and resolved the issue. Thank you. Service after the sale will bring me back. More

We just bought an '09 CR-V EX from Boardwalk Honda. The entire buying process with this dealer was extremely smooth and painless. Their staff took all the time needed to ensure that all of our questions we entire buying process with this dealer was extremely smooth and painless. Their staff took all the time needed to ensure that all of our questions were answered, without making us feel the least bit pressured in any way. Not to mention that we received a great deal! We highly recommend Boardwalk Honda to anyone who is looking for a relaxed buying experience. More

Once again, Boardwalk Honda was a pleasure to deal with as I just purchased my second car from them in less than a year. My sales contact, Marcia Bishop, was once again a pleasure to work with without the as I just purchased my second car from them in less than a year. My sales contact, Marcia Bishop, was once again a pleasure to work with without the high pressure sales I am accustomed to at other dealerships. Marcia took the time to show me several models and we test drove every one of them to make sure my 6'6" frame fit in it. Marcia impressed me with her knowledge of the vehicles and quickly answered every question I had. I walked away with a great experience and a great deal. I highly recommend Boardwalk Honda and ask for Marcia when you get there. She was awesome! More

I purchased a Honda Oddessey in 2005 and love it. I have always have my service maintained through Boardwalk Honda and most of the time it has simply met my expectations. Several months ago I had an an iss always have my service maintained through Boardwalk Honda and most of the time it has simply met my expectations. Several months ago I had an an issue with one of my tires. Naturally I took my van into Honday to have it looked at. I had purchased the extended tire warranty protection, so I certainly wasn't worried about having to purchase a new tire or so I thought. When one of the service guys looked up my account he told me he had no record of the extended warranty and furthermore whatever my problem was wouldn't be covered any way. Naturally I was extremely upset because I knew that I had paid alot of money for that ext. warranty and I knew the problem with the tire should have been covered. As my conflict with the particular service guy that was helping me, or should I say not helping me, grew I noticed the manager of service, Ed Doughty, approach me and ask if he could help. I explained the situation and he immediately took over. Ed Doughty not only zero'd in on a situation occuring in his shop but more importantly he took ownership of it. Needless to say, he investigated my warranty, found it and also found that my 200.00 or more tire would be covered under the warranty. YA YA YA YA!!!! Now let me fast forward to yesterday, April 28, 2009. I took my van in for a regular service and also let them know it was making a bit of a loud noise - turns out I had a problem with my rear ----- (who knows what). Unfortunatley, for me, this particular thing apparently was covered under warranty, (you know I asked), and it would cost $600.00 to repair....yikes... Well, of course I had it repaired, what else would I do? When I received the call from Ed Doughty, (who by the way was not the orignal person that was helping me and really had no reason to be handling my "ticket" because I didn't complain or ask to see the mgr,etc..), he told me he called to tell me that my van was ready but more importantly, he did a little checking and as it turns out this particular issue is covered under warranty. WHAT...I MUST HAVE JUST HIT THE LOTTERY!!!! I was amazed. I reminded him that I was the lady that he helped several months ago with the tire problem and he laughed and said he remembered. For Ed to step in, double check and really just go the extra mile means more then you will know. Of course it is wonderful that he saved me $600.00 but as wonderful is that he investigated it without any real reason to need to, meaning I wasn't a complaining customer as our previous incounter, he never even saw me in the shop until I went to pick it up. Ed put his hand out to shake mine and of course, I gave him a huge hug. I thanked him a thousand times and taking time to write this letter is the least I can do. It is Ed's genuine concern about people and their wallet that make him a service excellence leader. THANK YOU ED DOUGHTY. I only hope he can continue to harness that "love" for what he does and pass it on to his people - the front line. Thank you for the opportunity to thank Ed. I hope you share this with him, his peers and superiors. Fondly, Jeannie Saul "an exceeded expectation customer" :) More

After being harrassed by my local dealership, I contacted Brian who I had worked with before with satisfaction. Brian did a highly professional job for me, and gave full attention and professionalism. His Brian who I had worked with before with satisfaction. Brian did a highly professional job for me, and gave full attention and professionalism. His associate, the sales manager, Joe was also great to work with and gave me personal attention with the two cars I purchased. I highly recommend this operation and would give the sales experience a perfect 5. Russ Deal, Surf City, New Jersey More

I particularly enjoy the service department. However, there are key individuals you make my purchasing experience palatable. We have purchasd 6 vehicles out of 7 since 1991 from Sussman/Boardwalk. The " there are key individuals you make my purchasing experience palatable. We have purchasd 6 vehicles out of 7 since 1991 from Sussman/Boardwalk. The "negotiation" process was less painful than others. More

Brad and Joe were very friendly as well as helpful and knowledgeable. We are car shopping at this time but we did not purchase. When we are ready to purchase our car we will be coming back. I would reco knowledgeable. We are car shopping at this time but we did not purchase. When we are ready to purchase our car we will be coming back. I would recommend your dealership along with Joe and Brad to my friends and family for their next car purchase. More

I really enjoyed my experience at boardwalk honda. Brad was very helpfull and friendly. We did not feel pressured in making a decision which my husband really liked. Most dealers are very pushy and it can was very helpfull and friendly. We did not feel pressured in making a decision which my husband really liked. Most dealers are very pushy and it can be annoying. I will tell all my family and friends who are interested in a buying a car to go and see brad at boardwalk honda. More

Got a great deal totaly helpfull answered every question about ths car had no problems with waiting at the dealership spent a total of 1/2 hr car is great he helped out with color and options that work best about ths car had no problems with waiting at the dealership spent a total of 1/2 hr car is great he helped out with color and options that work best for our family i tell every one about the dealership i will be back in 39 months thanks stacey More

I already sent a letter to Marcia Bishop, my sales rep, thanking her for her professionism, patience, friendliness, and knowledge of Honda products. I was in the market for a new vehicle and had visited s thanking her for her professionism, patience, friendliness, and knowledge of Honda products. I was in the market for a new vehicle and had visited several different dealerships as I was undecisive as to the make of vehicle I wanted. At times, I felt she was an advocate for me, the buyer and she also understood the importance that is placed on a buyer on such a big purchase....making sure it is at the right price and value. Boardwalk Honda had an overall friendly atmosphere and the omplimentary beverages were a nice touch, too. Honda should be very pleased to have Marcia on your team. I would not hestitate to recommend Boardwalk Honda and Marcia to anyone who is in the market for a vehicle. And, by the way, I really love my new Honda Accord Coupe. More