Boardwalk Honda

Shawn Newlin was very efficient, really listened to my descriptions of car problems, didn’t rush. He applied my discount coupon. After the work was completed, he described what was done. descriptions of car problems, didn’t rush. He applied my discount coupon. After the work was completed, he described what was done. More

Great waiting area and professional employees but the time it takes to get a basic service is consistently excessive. Long wait every time I go there despite having an appt. 2 hrs for an oil change is to time it takes to get a basic service is consistently excessive. Long wait every time I go there despite having an appt. 2 hrs for an oil change is too long. More

I enjoyed my experience here. I came in for a oil change and was out within a reasonable time. I love the sitting area for children and the refreshment center in the waiting area. and was out within a reasonable time. I love the sitting area for children and the refreshment center in the waiting area. More

I have purchased my cars and get serviced from Boardwalk Honda for many years. My service advisor, Daniel Viveiros, and the service team are always professional and trustworthy. I appreciate them taking suc Honda for many years. My service advisor, Daniel Viveiros, and the service team are always professional and trustworthy. I appreciate them taking such great care of me. More

Excellent, professional and clean service department. Very courteous and helpful staff. Car was immaculate after oil service. Will become a long term customer. Thank you. Very courteous and helpful staff. Car was immaculate after oil service. Will become a long term customer. Thank you. More

Service was fast and on time, waiting area clean and well maintained. Service representative was attentive keeping me informed. Very happy with service completed on vehicle. maintained. Service representative was attentive keeping me informed. Very happy with service completed on vehicle. More

Bought a vehicle in April 2021, 2 months latter we still don't have the tags. We keep getting the run around since we are out of state buyers. They keep saying it is our state causing delays but, "our state don't have the tags. We keep getting the run around since we are out of state buyers. They keep saying it is our state causing delays but, "our state" is waiting for the paper work to arrive. Great vehicle but a lot of "smoke" from managers and sales reps. Impossible to get them on the phone and emails go unanswered. If you are lucky to get a "live" person you'll get no answers to your questions. More

We have bought our Honda Odyssey from Boardwalk Honda, since then we have found a new family in Car Dealership. since then we have found a new family in Car Dealership. More

I am very satisfied with the help Christian gave me to choose my car. choose my car. More

JUNE 26, 2021: Extremely disappointed.I'm upset with my JUNE 26, 2021: Extremely disappointed. I'm upset with my experience this week. Usually I never have any concerns with Boardwalk Honda, you guys alw JUNE 26, 2021: Extremely disappointed. I'm upset with my experience this week. Usually I never have any concerns with Boardwalk Honda, you guys always treat me right. On Monday 6/21, I went in for my 125k maintenance check, had my oil changed, tires rotated, and filters changed. When I left, I started hearing rumbling noises and vibration while in driving motion. I went back Tuesday, the advisor John Buchanan drove my car with me said he believes it's the tires due to the uneven tread, and to keep driving for 1-2 weeks to wear them down. I went to work and called the advisor back because my brother in law suggested balancing the tires. The advisor John said he doesn't believe that will work but will do whatever I wanted. I said ok, I'll give it a week if that's what you think is best. He said yes. The noise seemed to increase so I made an appointment for Saturday June 26. The technician says it's the front passenger wheel bearing and needs to be changed asap. And waiting until next Saturday is not a good idea. 1) Why wasn't this caught Monday after rotating the tires? 2) What would have happened if I took the advisor John's advice and kept driving for 2 weeks??! 3) Why is the final cost going to be so high when the part is not that much? $583 seems excessive. I understand costs for parts, labor, and taxes... but considering the circumstances that lead up to this point is a bit unsettling. More