
Boardwalk Honda
Pleasantville, NJ
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Alex Mercado from the Service Department is Heaven sent! !!! When I tell you he’s so PLEASANT, CALM, & PROFESSIONAL I’m not lying!!!!!!!!!! Alex handled my concerns with EASE! He’s so respectful! My 2019 Hon !!! When I tell you he’s so PLEASANT, CALM, & PROFESSIONAL I’m not lying!!!!!!!!!! Alex handled my concerns with EASE! He’s so respectful! My 2019 Honda Accord has been giving me issues since October 2024, and when I expressed that, Alex was more than reassuring that he would do what he could to relieve my stress, and find a definite answer to the issues related to my car, and if anything would be covered through an extended manufacturer warranty. All of my issues were resolved within 8 hours (same day of my appointment). The extended manufacturer warranty covered the cost of the fuel injector $2,000, and I only had to come out of pocket $286.58 to replace the engine accessory drive belt, and the alternator belt. I feel so RELIEVED that these issues are in the past. I thoroughly appreciate people like Alex. By the way Alex handled all of my issues behind the scenes, and called me when he had finalized solutions. I didn’t have to ask any questions, and I didn’t have to be irritated being confused because everything was handled for me. Alex also had the courtesy shuttle pick me up from the rental car place, and take me back to the dealership. Everything worked out conveniently and I wasn’t inconvenienced AT ALL!!!! The shuttle driver was a pleasure as well and informed me of some great services Honda offers. I forget his name but he’s an awesome dude too. Also, this is my FIRST time receiving service from Boardwalk Honda! I purchased my vehicle from Honda Turnersville which is a story for another day. THANK YOU ALEX & SHUTTLE GUY!!!!!!! More
The Service department was quick & great! Matthew was very thorough & took the time to explain everything!! He also helped me with different pay options. Overall his professionalism & kindne Matthew was very thorough & took the time to explain everything!! He also helped me with different pay options. Overall his professionalism & kindness made this experience Excellent!! Thank you Matthew!! More
The employees were very professional and respectful, and they made the buying process smooth. Buying a car there was one of the best experiences I’ve had. they made the buying process smooth. Buying a car there was one of the best experiences I’ve had. More
We planned on only looking to see what kind of vehicle my son would be comfortable driving and had close to a 0% chance of buying this month. With Barbara she answered all our questions and did not pressure son would be comfortable driving and had close to a 0% chance of buying this month. With Barbara she answered all our questions and did not pressure or rush us and did not get annoyed when we wanted to see a ton of cars. It netted a sale and a loyal customer. More
Greet promptly and service was great. Rep (Kevin) was helpful and professional. Always service my car at Honda because I can count on quality service. Rep (Kevin) was helpful and professional. Always service my car at Honda because I can count on quality service. More
Ryan Gordy was amazing and took good care of me. Grateful as other dealers told me there was nothing that could be done but Boardwalk Honda fixed my issue. Grateful as other dealers told me there was nothing that could be done but Boardwalk Honda fixed my issue. More
A wonderful sales department at Honda from my personal saleswoman to the finance gentlemen everyone was personable and professional. This is my sixth Honda. saleswoman to the finance gentlemen everyone was personable and professional. This is my sixth Honda. More
Well, it's the first CRV I bought from this dealer. (my third crv overall). But so far so good. I love my vehicle and the sales person was great as was the financial guy! I'll know better after a yea (my third crv overall). But so far so good. I love my vehicle and the sales person was great as was the financial guy! I'll know better after a year, ie: service after the sale. More