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Boardwalk Honda

Pleasantville, NJ

4.9
855 Reviews

6807 Tilton Rd

Pleasantville, NJ

08232

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Showing 855 reviews

May 09, 2024

I have had the pleasure of working with Boardwalk Honda for my vehicle's service needs for over 10 years. I have always regarded their thorough and attentive service as the best I have encountered. The sta More

by MWeisbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gordy, service
May 11, 2024 -

Boardwalk Honda responded

It's wonderful to hear you've had such a positive and longstanding experience with Boardwalk Honda for your vehicle's service needs! Our thorough and attentive service, along with our staff consistently exceeding your expectations, speaks volumes about our commitment to customer satisfaction. Thank you for choosing us!

May 07, 2024

This is the Honda dealership I have been using for over 10 years. I bought my latest vehicle there 5 years ago More

by JJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 09, 2024 -

Boardwalk Honda responded

That's great to hear that you've been a loyal customer at Boardwalk Honda for over 10 years! It's always nice to have a long-standing relationship with a dealership. Thank you for your business and loyalty!

May 02, 2024

I've been using Boardwalk Honda for many years. They always provide the best customer service. More

by Cwilson626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (service department)
May 03, 2024 -

Boardwalk Honda responded

It's great to hear that you've had consistently positive experiences with Boardwalk Honda over the years! Our commitment to providing excellent customer service is certainly commendable.

May 01, 2024

Amazing service that helped fixed my cars immediate issues as well as preventing any future issues More

by Steven L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo Rivera
May 02, 2024 -

Boardwalk Honda responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Scheduled minor maintenance for vehicle. Alex at service desk assisted me. Alex addressed a separate vehicle issue that was addressed under warranty while I waited. He was polite, profession More

by mike08205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 04, 2024 -

Boardwalk Honda responded

That's great to hear! Alex at the service desk is a valuable asset to our team. We're glad that he was able to assist you with scheduling maintenance and addressing the separate issue under warranty while keeping you informed and providing polite and professional service. We appreciate your feedback and look forward to serving you again in the future!

April 28, 2024

As always, the service representative was courteous and cordial. He explained additional work that was required and the associated costs. This has been true of all the service representatives that I have More

by farrell.mf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo
May 02, 2024 -

Boardwalk Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Your service tech, Carmelo Rivera, is helpful and knowledgeable. He’s an asset to Honda More

by Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmelo Rivera
Apr 30, 2024 -

Boardwalk Honda responded

It's fantastic to hear that you had a great experience and that Carmelo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

I came in for an oil change. I asked that all the fluids be topped off. To my dismay when I came home the power steering was making noise. When I checked the was no fluid.This is More

by billyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex 8n Service
Apr 28, 2024 -

Boardwalk Honda responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Joseph Viviani General Manager Boardwalk Honda (609) 428-4475 JViviani@Group1Auto.com

May 11, 2024 -

billyj responded

I also noticed after the oul change my maitaince required light went on Permanently. So apparently it was not reset. What would you like to do or offer me to rectify the situation?

April 24, 2024

Courteous, prompt service with detail, precise explanations of what the work needed to be done to our vehicle. More

by papimalave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gordy, Service Advisor.
Apr 25, 2024 -

Boardwalk Honda responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Every time I call for service, I ask for Mike. He’s always polite. Always takes care of my concerns. More

by frankiepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 24, 2024 -

Boardwalk Honda responded

It's fantastic to hear that you had a great experience and that Mike provided polite assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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