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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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February 10, 2024

The service manager at this facility goes above and beyond to ensure you have a great experience. Not something you see much of these days at car dealerships. More

by Mark T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

Mark, we're delighted to know our service manager made your experience at Boardwalk Ferrari exceptional. We pride ourselves on providing top-notch customer care. Thanks for the positive feedback!

February 09, 2024

The team got a re-do and came through pretty well. Thanks Steve & Dillon for taking care of my vehicle. 4 of 5 stars because we had to do it a 2nd time to get to the answers I was searching for. More

by ourmax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Boardwalk Ferrari responded

We appreciate your feedback and patience during the process. It's great to know that Steve, Dillon, and our team at Boardwalk Ferrari were able to assist you effectively in the end. We're always striving for 5-star service so we'll take this into account moving forward!

February 06, 2024

Recently Purchased a Ferrari Portofino M, brought the car in for it's first service and worked with Paul Frey as my service advisor, Paul and the service team took care of my Warranty Needs and Services all More

by Chris Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Boardwalk Ferrari responded

Chris, it's great to know that Paul and our service team at Boardwalk Ferrari took such good care of you during your recent visit. We're glad you enjoyed the showroom and appreciated the restaurant recommendation! Thanks for rating us 10/10 - we aim to provide a top-notch experience for all our customers.

February 03, 2024

Dillon has been great to work with! So far all has gone very well on all 3 of. My Ferraris he is working on! More

by codell8745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Boardwalk Ferrari responded

We're glad to know that Dillon has been providing great service for your Ferraris at Boardwalk Ferrari. Thanks for the positive feedback and we look forward to continuing our work with you!

February 03, 2024

Dillon was incredible. His knowledge and professionalism were Ferrari polished and exceptional. He explained exactly what my car needed to be like new on the road again. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 05, 2024 -

Boardwalk Ferrari responded

Jerry, we're so glad to know that Dillon was able to provide you with the exceptional service we strive for at Boardwalk Ferrari. We hope your car is running like new again! Thanks for sharing your experience.

February 02, 2024

Since our 911 was in good mechanical condition, we decided to spoil her by taking care of some cosmetic issues that we've been putting off. The BF team handled it all, and the 911 now looks as good as More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Boardwalk Ferrari responded

We're delighted to know that your 911 is looking as good as it drives after some cosmetic care from our team at Boardwalk Ferrari. Thanks for trusting us with your vehicle, and we appreciate the positive feedback!

January 31, 2024

This was my first time coming back to Boardwalk since taking delivery of my F 430 Spider (with manual transmission) way back when. xxxx, wish I still had that car! Anyway, the experience was great, and s More

by worth
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Boardwalk Ferrari responded

We're glad to have you back at Boardwalk Ferrari and that your experience was a positive one! We'll be sure to pass along the compliments to Joaquin. Thanks for choosing us again, we appreciate it!

January 29, 2024

Excellent Service as always from Boardwalk! ! Delivery back to me was perfect and Paul is always so very Helpful!! More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Boardwalk Ferrari responded

Lynn, we're delighted to know that you had an excellent service experience with Paul and the rest of our team at Boardwalk Ferrari. Thanks for your support!

Jan 30, 2024 -

lynn responded

Absolutely!!

January 28, 2024

Joaquin was awesome. I was out in less than 2hrs - great lobby to take calls if needed More

by kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Boardwalk Ferrari responded

We couldn't ask for a better review of Boardwalk Ferrari. Thanks so much!

January 26, 2024

Service department was timely, delivered and exceeded expectations. First experience with them and it was first class! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Boardwalk Ferrari responded

We're so glad to know your first experience with our service department at Boardwalk Ferrari was a positive one! We always aim to exceed expectations. Thanks for sharing this great review!

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