Boardwalk Ferrari- Service Center

Recent Service I would like to thank all at Boardwalk Ferrari for being so friendly and professional. A special thanks to Paul Frey for calling me in advance to arra I would like to thank all at Boardwalk Ferrari for being so friendly and professional. A special thanks to Paul Frey for calling me in advance to arrange an appointment for when a good time would be for me to bring my California in for service and get it done in super quick time. The service department headed up by Steve Fordham has given me by far the best ownership experience I have had in a long time. There are many dealerships in Dallas that can learn from these guys. Thanks for for helping make my Ferrari car ownership a great one. More

repair of my Ferrari I was surprised how much work my car needed. There was GREAT communication with me. This communication with me established a trust that my work was I was surprised how much work my car needed. There was GREAT communication with me. This communication with me established a trust that my work was needed! Thank you Chris and Paul. More

Recent Service at Boardwalk Ferrari I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of th I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of the cause of the problem. The Boardwalk service team did an excellent job of repairing my vehicle and in very short order. In addition, by tapping into their vast experience, they were able to cut my repair cost by 75%. I cannot compliment them enough. My special thanks go to Paul Frey, my personal service advisor, as well as to Sara Marques and Larry Neighbors for the consistently high level of customer satisfaction they deliver. And of course to the excellent service technicians at the dealership, because, without them, this could not have happened. Thank you. TRW More

Simply the best! Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this shop for all premium European car repairs. More

Thank You Boardwalk Ferrari Maserati of Plano - Awesome!! I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I hig I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I highly recommend Boardwalk and I very much appreciate your efforts to make a great buying and service experience!! More

Great customer service In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for estimation of damage caused by from a shipper gone bad. More

Great Service When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. We went for a test ride, and then he spent the next 30 minutes going over everything and answering all my questions. Fortunately I don't have to stop in too often, but when I do I am always treated with courtesy and professionalism. Thank you, Steve and your team, for taking care me. More

Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience. More

service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed. So out took two trips to get it done right. But when it was competed the second time, I did my own test with the service manger and it was perfect More