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Boardwalk Ferrari- Service Center

Plano, TX

4.9
791 Reviews

791 Reviews of Boardwalk Ferrari- Service Center

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September 17, 2015

Super Service "is" Paul Frey I’ve owned many vehicle in my lifetime from Mercedes, Cadillac, Jaguar, and Lamborghini…but never had the service level provided by Paul Frey. During More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Boardwalk Ferrari responded

Thomas, thank you for recognizing the level of service received by Paul Frey at Boardwalk Ferrari. He is great to work with and we appreciate your recommendation. Please let Paul know anytime that we may be of further service to you. Have a great afternoon and enjoy your Maserati.

September 06, 2015

Irritating Experience Larry Neighbors is great to work with BUT When I picked up my car on a Saturday morning, it took almost 25 minutes to get someone to bring it ar More

by melkimj
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Sep 06, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater. Every person on our sales and service team has received a copy of this review. We are sorry for any delay that you experienced. We are focused on excellence in all that we do and we will address this internally. Please let Larry know anytime that we may be of further service to you. Have a great Labor Day!

September 03, 2015

boys at Boardwalk took care of me again I needed a place to store my F430 while I travelked and had some house remodeling being done. Steve and Paul at Boardwalk took care of me by storing m More

by D Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience with us on DealerRater this afternoon. Please let us know anytime that we can take care of your baby (F430). We appreciate your business and recommendation.

August 28, 2015

Excellent experience. My 458 Spyder had a transmission problem. Although it was late in the day, my car was towed quickly to the dealership. The needed repairs were comple More

by dnbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this afternoon. Please let Paul Frey know anytime that we may be of further service to you and your 458 Spider. We appreciate you! Have a great weekend.

August 20, 2015

very satisfied. Ferrari Boardwalk service personnel are highly professional and courteous. They keep you updated constantly and finish the work as promised. You get w More

by magyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Aug 20, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience on DealerRater this evening. Please let Larry Neighbors know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great evening.

August 18, 2015

456M Motor Mounts, Valve Cover Gaskets, Electrical updates We want to especially thank the staff of the service department at Boardwalk Ferrari; especially Service Advisor Paul Frey, Service Director Steve For More

by deeprivergarage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2015 -

Boardwalk Ferrari responded

It was truly our pleasure. Thank you for sharing your recommendation here on DealerRater. Please let Paul Frey and Steve Fordham know anytime that we may be of further service to you. We appreciate you!

August 18, 2015

Great service at Boardwalk I have been using Boardwalk Ferrari to service my California for the past 3 years. The professionalism, knowledge and thoroughness displayed by Larry More

by Celtic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Aug 18, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience over the past 3 years. We sincerely appreciate your business and recommendation. Please let Larry Neighbors know when we may be of further service to your California.

August 16, 2015

Top notch service The service team reached out proactively to take care of maintenance work. The process was smooth and efficient. I would highly recommend this service More

by ReviewerVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 17, 2015 -

Boardwalk Ferrari responded

Veeral, thank you for sharing your Boardwalk Ferrari service experience with us on DealerRater. We appreciate your business and recommendation. Please let Steve Fordham and Quentin Forge know anytime that we may be of further service to you. Make it a great week.

August 11, 2015

Did as they agreed on time and great customer service. I respect their transparency and straightforward explanations and terms. Service has accommodated my needs and helped coordinate convenient times to a More

by Arnold Gachman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Ken Murphy
Aug 11, 2015 -

Boardwalk Ferrari responded

Arnold, thank you for sharing your service experience with us this morning. Please let Steve, Larry, Brian and Ken know anytime that we may be of further service to you. We appreciate your business and recommendation.

August 10, 2015

Great service Excellent dealership with excellent people...I have always been truly satisfied here. Paul got my car serviced and washed....looks brand new...while L More

by Heliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience and please let Paul Frey and Lindsey Redfern know anytime that we may be of further service to you. We appreciate your business and recommendation.

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