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Boardwalk Ferrari- Service Center

Plano, TX

4.9
792 Reviews

792 Reviews of Boardwalk Ferrari- Service Center

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February 11, 2016

Service Warranty Renewal Steve was very quick to respond to all my questions and handle all the paperwork in a timely fashion. A great asset in the community. Thanks again More

by 08Scud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Boardwalk Ferrari responded

Thank you so much for sharing your experience with Steve Fordham and Boardwalk Ferrari. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great evening.

January 29, 2016

Great service and advice I was considering trading in my California (which had been meticulously serviced and cared for by Boardwalk Ferrari) and purchasing a pre-owned 458 It More

by ianlor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Amaya
Jan 30, 2016 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari 458! Thank you for sharing your Boardwalk Ferrari experience on DealerRater. Please let Lorenzo, Paul and Steve know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

January 18, 2016

Service above all others When I was thinking of buying a first Ferrari 458 I had a ton of questions about the car. Paul Frey and Chris (Service Tech) was very extremely helpfu More

by clockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris (Service Tech), Stewart Foster
Jan 18, 2016 -

Boardwalk Ferrari responded

Craig, thank you for sharing your service experience with us on DealerRater this afternoon. Please let Paul, Chris, Stewart and Quentin know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Have a great week.

January 15, 2016

Excellence Service As usual, Boardwalk Ferrari Service Department once again exceeded my expectations with timely and professional service. My Service Technician, Mike, More

by BillyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Jan 15, 2016 -

Boardwalk Ferrari responded

Leo, bring your sack lunch anytime. Thank you for sharing your service experience with us. We appreciate you and your recommendation. Have a great weekend and please let us know anytime that we may be of further service to you.

January 13, 2016

Honest, convenient and efficient Boardwalk Ferrari does a wonderful job from the initial sales process through the service experience. My recent service experience proved to be excell More

by pcline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Elam
Jan 13, 2016 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience on DealerRater this evening. We appreciate your business and recommendation. Please let Paul Frey and Sam Elam know anytime that we may be of further service to you. Have a great evening.

December 24, 2015

The flat tire that was saved. I brought my car in sure that I needed 4 tires as the right rear tire was losing air & and the 4 tires had 8000 miles. Paul Frey took the car to servi More

by gratch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Paul Frey. We like his Cheshire cat smile here too. Have a wonderful Christmas and please let us know anytime that we may be of further service to you. We appreciate your business and recommendation.

December 22, 2015

Great service. Always enjoy visiting Boardwalk Ferrari, great service, great people, always helpful. This team never disappoints and they try hard to do the perfect More

by Spuder458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Boardwalk Ferrari. We sincerely appreciate your business and recommendation. Please let Steve Fordham know anytime that we may be of further service to you.

December 16, 2015

Excellent review of communication and timelyness of service Prompt response to road assistance in towing and further diagnostic of car's needs. Repaired overnight with multiple contacts to me of status. Car was More

by Dryhole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shad Warren
Dec 17, 2015 -

Boardwalk Ferrari responded

Mark, thank you for sharing your service experience with us on DealerRater. Please let Paul, Steve and Shad know anytime that we may be of further service to you. We appreciate your business and recommendation.

December 15, 2015

Recent car repair. My car was recently in for repair and annual maintenance. All the car problems were addressed and solved. It is always a pleasure to deal with thi More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Denman (service technician), Larry Neighbors
Dec 15, 2015 -

Boardwalk Ferrari responded

Dale, we appreciate your business and recommendation here on DealerRater. Please let Paul, Larry and Chris know anytime that we may be of further service to you. Have a great week.

December 14, 2015

Testarossa Seat Belt Recall and Alignment Paul Frey is one of the best service advisors that I have ever worked with, at any place. Paul is a people person and we had a great relationship from More

by DeanB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Boardwalk Ferrari responded

Dean, thank you for sharing your service experience at Boardwalk Ferrari here on DealerRater tonight. Please let Paul Frey and Steve Fordham know anytime that we may be of further service to you. We appreciate your business and recommendation. And of course, we appreciate your Testarossa. Have a great week.

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