825 Reviews of Boardwalk Ferrari- Service Center
Steve Fordham is why I bought my car This is my 5th Ferrari, and I bought it from Boardwalk Ferrari Maserati of Plano because Steve Fordham does so much for all of us owners, including th This is my 5th Ferrari, and I bought it from Boardwalk Ferrari Maserati of Plano because Steve Fordham does so much for all of us owners, including the FCA DFW chapter. The team is all great, but Steve is on another level of customer service that makes me appreciate Ferrari and stay with this dealership. There used to be a day that I would actually trailer my car to San Antonio for service (seriously...) Today I would not think of it. Steve, Larry and Paul earn my business every time. And because of Steve... I am certain I will buy my next Ferrari from Boardwalk. Assuming Steve is given a raise of course!!!. Thank you Steve (Larry, Paul and Boardwalk) for all you do for the FCA, the ownership experience would not be the same without this relationship. It's awesome. More
Once again Bought the 360 in for maintenance and the service crew and dealership hospitality were second to none. The work and service notes so far have been ex Bought the 360 in for maintenance and the service crew and dealership hospitality were second to none. The work and service notes so far have been excellent. More
Check up for updates As always, everyone is so friendly and accommodating. Everyone greets you like an old friend and asks what else they can do. Awesome people. Number on As always, everyone is so friendly and accommodating. Everyone greets you like an old friend and asks what else they can do. Awesome people. Number one dealer in the nation. Thanks guys. Great job as always More
Ferrari in for annual service It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. Once the car arrived to them they immediatly went to work. Great job. More
Ferrari level service from real car people! Another great service experience at Boardwalk. These people are car people that know how to provide professional service. Larry and Paul were both exc Another great service experience at Boardwalk. These people are car people that know how to provide professional service. Larry and Paul were both excellent with communication along with the parts team expediting the parts needed from Ferrari NA. Thanks, Diug Bender More
Best Service Ever I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to ship our 2004 360 Stradale from Seattle, WA for repairs. The results were fantastic - much lower cost than my local dealer for service work ACTUALLY needed to be done. Steve, Paul and Chris are consummate professionals who can be trusted to meet commitments. Scope of work included exhaust system, suspension, gear shifting, exterior cosmetic and wide variety of other fine tuning work they recommended. Our 40k mile Stradale is now in top condition and we have Boardwalk Ferrari to thank. More
Service on my FF Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Co Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Corso Pilota event held at COTA, the F1 track in Austin, I needed new rear fender liners due to a lot of tire rubber buildup caused by the slicks on the Ferrari Challenge cars. They ordered the liners and, while waiting for them to come in, had the car detailed to remove the cosmetic effects of me having fun, fun, fun on the track. When the wheel liners came in, Paul and Steve got them installed the same day so that I could enter my FF in the Ferrari car show being held at the Four Seasons in Los Colinas the very next day. My FF was voted First Place for front mid-mount engine Ferraris. A week later, my son ran the FF at a track day at TMS. Car proved to be very quick what with its four-wheel drive, V12 engine. My son literally ran the tires off of the car while having a ball. The front tires were so, so bare it would have been unsafe to try to drive the car home. So Steve and his guys arranged for the car to be taken by truck direct to Boardwalk. Four days later, when new Michelin Pilot Super Sports came in, Paul and Steve had the car reshod and in showroom condition. Steve, especially, went out of his way to ensure that I had a superb customer experience at Boardwalk by offering to match tire prices with Tire Rack so I didn't have to go through the trouble of ordering tires direct. Kudos. More
Great Service! I took my car in for some much needed service and had the pleasure of working with Larry Neighbors who contacted me regularly through out the entire t I took my car in for some much needed service and had the pleasure of working with Larry Neighbors who contacted me regularly through out the entire time my car was there. He really went above and beyond what I was expecting. I hope to do business with this team again! Thanks! -Tyson More
Steve Fordham and Service tean are great as always when my vehicle needs proper service I can rely on them to exceed my expectations. No other dealership service team can come close. as always when my vehicle needs proper service I can rely on them to exceed my expectations. No other dealership service team can come close. More
Expectations Exceeded I have not had my 2016 California T for very long. There were some issues, and very quickly transport was arranged from Kansas to the dealer. The car I have not had my 2016 California T for very long. There were some issues, and very quickly transport was arranged from Kansas to the dealer. The car got there on a Wednesday, and I was able to have it back on that Saturday. The team kept me in the loop during the process, and fully explained the problem and solutions. I felt fortunate that the service team have the depth of knowledge and the experience to be able to solve obscure problems. My hat is off to them. More