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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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October 24, 2016

Excellent service experience Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all m More

by ReviewerVR
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Boardwalk Ferrari responded

Veeral, thank you for sharing your Boardwalk Ferrari service experience with us this evening. We sincerely appreciate you and your recommendation. Please let Steve and Paul know anytime that we may be of further service to you. Make it a great week at J.Hilburn.

October 20, 2016

Attention to detail Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Oct 20, 2016 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari experience with our service team. Please let us know anytime that we may be of further service to you. We appreciate your business and recommendation here on DealerRater.

October 15, 2016

Best Ferrari dealer in the south! An absolute pleasure to work with! Paul was professional and knows how to take care of his customers and ensure their satisfaction. We had two other More

by varun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2016 -

Boardwalk Ferrari responded

We sincerely appreciate your business and thank you for making the further trip to work with Boardwalk Ferrari. Please let Paul know anytime that we may be of further service to you. Make it a great weekend.

October 15, 2016

Spectacular Service Larry and his team picked up my car after the battery died, recharged it, delivered it and then picked the car back up to perform the annual service a More

by Lomar458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Oct 15, 2016 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this afternoon. Please let Larry Neighbors know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

October 11, 2016

Absolutely outstanding service experience Third year scheduled maintenance on my 458. Paul Frey as always very professional, friendly, and excellent in customer care. Service was done quickly. More

by dwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2016 -

Boardwalk Ferrari responded

Good morning and thank you for sharing your service experience with Boardwalk Ferrari on DealerRater. Please let Paul Frey know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great week!

October 10, 2016

First class service. From the moment that I sent my Ferrari in for service, Larry Neighbors kept me fully informed for the entire duration. I did not have to worry about a More

by Ferrari8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
Oct 10, 2016 -

Boardwalk Ferrari responded

Thank you for recognizing Larry Neighbors this morning on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week.

October 10, 2016

Tire replacement Unfortunately I got a puncture in an almost new Michelin that could not be repaired due to its location. I spoke with Steve and Paul about the situat More

by dave t. FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Boardwalk Ferrari responded

Dave, sorry to hear about the tire puncture, but glad that we were able to be of service to you. Thank you for sharing your Boardwalk Ferrari experience with us. Please let Steve and Paul know anytime that we may be of further service to your FF. Have a great week!

October 07, 2016

I need a thesaurus! :) As stated in the title, I need a thesaurus, because I'm running out of adjectives to describe the fabulous service I have received at Boardwalk Ferrar More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Jhingree, Larry Neighbors
Oct 07, 2016 -

Boardwalk Ferrari responded

Thank you so much for sharing your service experience with our team at Boardwalk Ferrari. We sincerely appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Have a great weekend and enjoy your California... we know that you will.

October 04, 2016

Terrific and responsive service Larry and Paul in the service department are always there for me. I swear...they do not take any vacations! I have been servicing my car for 5 years More

by Liz Sweney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Oct 04, 2016 -

Boardwalk Ferrari responded

Liz, thank you for sharing your Boardwalk Maserati experience with us on DealerRater. Please let Paul and Larry know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great week!

October 03, 2016

The work was done flawlessly & in the time promised Since I purchased my car in 2010, my experiences with Boardwalk Ferrari has been extremely pleasant. This dealership sets the standard for sales & ser More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2016 -

Boardwalk Ferrari responded

Gabe, thank you for sharing your Boardwalk Ferrari experience with us on DealerRater. We sincerely appreciate your business and recommendation. It was great to see you on Saturday at our Fall Concorso. Have a great week!

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