Boardwalk Ferrari- Service Center

Great Service Experience!! I hauled my Testarossa from Idaho to have Plano Ferrari service it. I was nervous at first, but after talking with Paul on the phone and meeting him i I hauled my Testarossa from Idaho to have Plano Ferrari service it. I was nervous at first, but after talking with Paul on the phone and meeting him in person, all that went away. Through the whole process he sent updates and pictures. Chris the mechanic, did great work! Paul was very polite and educated and always prepared! Great facility, I would do it again, and definitely recommend them! More

Pre-Purchase Inspection I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was n I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was not buying from Boardwalk, I was treated with outstanding courtesy. While in the showroom waiting to meet with the Service Advisor, we had the pleasure of speaking with Ken Murphy. This being our first visit to a Ferrari dealer, we had many questions. Mr. Murphy patiently and enthusiastically answered every question and gave us a wonderful tour of the facility. A true gentleman. Our Service Advisor was a young man named Paul Frey. I have always been enamored with the Ferrari marque; I have often been described as a fanatic. The young Mr. Frey matches my ardor for the brand. He is a true Ferrarista. I enjoyed a lengthy conversation with Paul about all things Ferrari. He took a personal interest in the car I brought in and ensured that it was in excellent condition. This gave me the confidence to proceed with the purchase. The issues identified during the inspection were corrected elsewhere, as that was the preference of the seller, who was paying for the work. Were it up to me, I would have had Boardwalk do the repairs. We thoroughly enjoyed doing business with Boardwalk Ferrari and would recommend them without reservation. More

Always excellent. Paul and Larry and the rest of the service crew at Boardwalk are always professional and excellent. They try to always keep the customer's time and c Paul and Larry and the rest of the service crew at Boardwalk are always professional and excellent. They try to always keep the customer's time and convenience in consideration. Great work. More

Outstanding Service Organization, people focused I am brand new to the dealership with my 458. Larry and Paul have been so wonderful to work with using all mediums of communication promptly and effe I am brand new to the dealership with my 458. Larry and Paul have been so wonderful to work with using all mediums of communication promptly and effectively to share in real time what is happening and how it will continue to be going forward. Both are just people that want to help and friendly to converse with. It just is so nice to fit in as a new client to know that they treat my toy just as they would if they owned it, so I a client that would gladly sing the praises of Boardwalk. Thank You Larry and Paul More

Excellent service experience Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all m Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all my requests are completed to perfection. Thanks. More

Attention to detail Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari dealership!). More

Spectacular Service Larry and his team picked up my car after the battery died, recharged it, delivered it and then picked the car back up to perform the annual service a Larry and his team picked up my car after the battery died, recharged it, delivered it and then picked the car back up to perform the annual service after I was done driving it over the weekend. No other dealership offers that level of skilled and courteous service. I was very impressed. More

Best Ferrari dealer in the south! An absolute pleasure to work with! Paul was professional and knows how to take care of his customers and ensure their satisfaction. We had two other An absolute pleasure to work with! Paul was professional and knows how to take care of his customers and ensure their satisfaction. We had two other Ferrari dealers who were closer by 100-150 miles but we will commute & give our business to Paul. More

Absolutely outstanding service experience Third year scheduled maintenance on my 458. Paul Frey as always very professional, friendly, and excellent in customer care. Service was done quickly. Third year scheduled maintenance on my 458. Paul Frey as always very professional, friendly, and excellent in customer care. Service was done quickly. Ride to my preferred location was waiting for me both for drop off and later pick up on time. Everything very smooth and efficient. Could not be happier with my experience every time I interact with Paul and the other service team at Boardwalk. Highly recommend both the service department and the dealership as a whole. More

First class service. From the moment that I sent my Ferrari in for service, Larry Neighbors kept me fully informed for the entire duration. I did not have to worry about a From the moment that I sent my Ferrari in for service, Larry Neighbors kept me fully informed for the entire duration. I did not have to worry about anything, as he made sure to have everything completely taken care of. He is definitely a first class guy. More