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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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July 27, 2018

BoardWalk Service is always top tier! I have taken my Ferraris to the dealership for service for the last 5 years. The Service team has always been very professional, friendly and courte More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Jul 27, 2018 -

Boardwalk Ferrari responded

We appreciate your business over the last 5 years and your recommendation here on DealerRater. Thank you. Please let us know anytime that we may be of further service to you. Make it a great weekend.

July 25, 2018

Cali sparkling like a jewel! Dropped the car off for an exterior detailing on my way out of town. BF made it super convenient, and the gentlemen in detailing did a great job. Car More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience with us this morning on DealerRater. We really appreciate you! Please let Paul know anytime that we may be of further service to you. Make it a great day!

July 25, 2018

Excellent Paul Frey was very helpful and professional, not to mention responsive. My only complaint would be an employee told me to move my brand new car haule More

by Lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Boardwalk Ferrari responded

Lance, thank you for sharing your service experience. You have our apology for any miscommunication regarding your car hauler when you were here, as we know that you made a long trip in from OKC. Make it a great day and please let Paul know anytime that we may be of further service to you. We appreciate you!

July 22, 2018

Boardwalk Ferrari Service Steve Fordham and his crew are awesome. I had to have a check engine light cleared - they took care of me and washed the car and had me on my way a lo More

by Ferraridrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz
Jul 23, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. Please let Steve, Paul and Zaz know anytime that we may be of further service to you. We appreciate you! Make it a great week.

July 13, 2018

Incredible service I have been a customer of Boardwalk for over 4 years and during that period of time I have had a number of occasions to ask for their assistance for b More

by Tim W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Boardwalk Ferrari responded

Tim, thank you for sharing your service experience with Boardwalk Ferrari and Paul Frey. We agree, Paul is as good as they come. Please let us know anytime that we may be of further service to you. We appreciate your business and recommendation here on DealerRater. Have a great weekend.

July 12, 2018

Exceptional dealership I'm a little late posting this review but wanted to put it on here nevertheless. I had my 458 Italia serviced and had some warranty work done on my Ma More

by smay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Jul 12, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari and Boardwalk Maserati service experience with us this evening on DealerRater. Please let Paul and Larry know anytime that we may be of further service to you. We appreciate you!

July 09, 2018

Service, leaking tire: From my sales rep Sam Elam to the service department with Larry and the guys, I always receive top notch service, timely repairs, courteous service an More

by SellsGate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors, Samuel Elam
Jul 09, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater this afternoon. Please let Sam, Larry, and Paul know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week.

July 04, 2018

Major belt service This service department is really the best! They have been servicing my car since 2007, and after my move to Houston I continued using them in Dallas More

by sevice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2018 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Steve Fordham and Boardwalk Ferrari. We really appreciate your business and recommendation. Have a great 4th of July and let us know anytime that we may be of further service to you.

July 04, 2018

Great experience Friendly staff and great service department and sales team. I bought two cars from the dealership and always had them serviced there. I also enjoy goi More

by Dr. Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors, Ken Murphy
Jul 04, 2018 -

Boardwalk Ferrari responded

Thank you and you are part of our Boardwalk family. We appreciate you and your recommendation here on DealerRater. Please let Ken, Paul and Larry know anytime that you may be of further service to you. Have a great 4th of July!

June 28, 2018

Flat tire? No problem! Driving in Plano, we picked up a mail in our tire that punctured the sidewall. We put on the spare "donut" tire, and called BF to see if they'd instal More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Neighbors
Jun 28, 2018 -

Boardwalk Ferrari responded

We are always happy to see you and your wife's Ferrari. Please let us know anytime that we may be of further service to you. Make it a great day!

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