813 Reviews of Boardwalk Ferrari- Service Center
A++ service team I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experi I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experienced a small issue with the car. When I took it in Steve Fordham worked me in within minutes and found out what the issue was and Paul Frey followed up to make sure the issue was taken care of - which later turned out to be a smaller issue than initially thought. They we’re ready to go to bat for me regardless. No wonder they have 5 star review. Will definitely be a loyal customer for the foreseeable future. Hoping to upgrade my Ferrari there soon as well. More
The bespoke service one expects from Ferrari Maserati Oardwalk not only has the car sales business down, they also are on top of service. The service managers ( Larryis usually mine) knows my cars, handl Oardwalk not only has the car sales business down, they also are on top of service. The service managers ( Larryis usually mine) knows my cars, handles issues with professionalism and is totally focused on getting the cars back to me. The cars are picked, repaired, cleaned and delivered back in a very reasonable timeframe. They also tend to offer rational options, whether to repair, wait or don’t worry. No one typically likes going to service, Boardwalk makes it almost a pleasure. More
Larry in service was great to work with After contacting another dealership to perform a simple task and getting little response I tried Boardwalk. Boardwalk was able to get my car in and ou After contacting another dealership to perform a simple task and getting little response I tried Boardwalk. Boardwalk was able to get my car in and out fast with great service! Larry Neighbors was great to work with! More
Most trusted service dept Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership. More
Service normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive commun normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd... More
Excellent servcie Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve runs a top notch service department. More
Excellent Service From The Top Notch Team at Boardwalk The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They have done work installing aftermarket mods on my McLaren several times and each time the work has been flawless and completed exactly when promised. Steve and the entire Service Team are great! More
Excellent Customer Service Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10 Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10:00 a.m. Excellent customer service and highly recommended. More
Great service again As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a grea As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a great job handling my needs. More
Terrific maintenance experience Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained everything that was to be done and the work was completed on time. Also had the car detailed and it looked awesome when I picked it up. Boardwalk had a very sharp employee take me to and from my office. Boardwalk is the only place I will go for my Masi’s services. More