813 Reviews of Boardwalk Ferrari- Service Center
Excellent Follow up Nazanin went above and beyond to help and ensure that we were not kept in the dark.. highly recommend and hope you experience the same. Nazanin went above and beyond to help and ensure that we were not kept in the dark.. highly recommend and hope you experience the same. More
Thank You! Paul Frey is extremely helpful and professional. He was very responsive and maintained frequent communication to make sure I was aware of the status Paul Frey is extremely helpful and professional. He was very responsive and maintained frequent communication to make sure I was aware of the status of my requests. Thank you, Keith More
Very professional Taking care of the customer seems to be his number one priority. Very friendly and professional staff. Couldn’t be more pleased with the level of ser Taking care of the customer seems to be his number one priority. Very friendly and professional staff. Couldn’t be more pleased with the level of service. More
TIME FOR THE ANNUAL SERVICE VISIT It was time for the annual service on our Ferrari. Larry Neighbors has taken good care of our car since our first visit last year. This service visi It was time for the annual service on our Ferrari. Larry Neighbors has taken good care of our car since our first visit last year. This service visit was no exception. Your service team defines 'premium service'. My expectations are always exceeded.... PS: It was great to see the new showroom and customer lounge. (It sure beats the 'trailer' I waited in the last couple of times I was there for service...…) More
Amazing experience superior service My experience with Boardwalk has been amazing. They are super attentive and very service oriented. The work has been completed on time and they kept m My experience with Boardwalk has been amazing. They are super attentive and very service oriented. The work has been completed on time and they kept me abreast of progress at any point. They drove my car to my house as I could not pick it up. Awesome experience, I strongly recommend Boardwalk Ferrari More
Professional and thorough As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their business. Their service department has always been easy to deal with, and responsive to any issues I've had with my cars over the years. On this last visit, a critical part needed to come from Italy. Steve Fordham got involved in the process, and Naz Hormozi was incredibly proactive, keeping me informed on the progress of having the part shipped, installed and the car delivered. Boardwalk employees share their customer's pride in these unique and special vehicles. They also respect their customers, which is not always seen in this business. I trust them to care for my Ferraris. More
488 Spider Annual Service Steve Fordham could not have been more accommodating. The scheduled pick up of my can and return delivery was exactly as he scheduled. The service wo Steve Fordham could not have been more accommodating. The scheduled pick up of my can and return delivery was exactly as he scheduled. The service work was completed same day!!! More
Helping out a client in need. We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked i We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked it out for us, replaced the fuse while I waited, and didn't even charge us a cent! Great team of professionals! More
Great job with pre-purchase inspection I requested an inspection for a Ferrari 488 spider that I was planning to purchase from a private seller. Boardwalk did a great job in arranging the I requested an inspection for a Ferrari 488 spider that I was planning to purchase from a private seller. Boardwalk did a great job in arranging the transfer of the vehicle, the inspection was very detailed and thorough, and they were very friendly. Appreciate the assistance. More
Electrical Issue Resolved I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transporte I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transported there to drive in a number of events. Fate took a horrible twist for me as my car began to experience a serious electrical problem only a few days before it was to be loaded on the transport truck. But Boardwalk came to the rescue and worked literally day and night to identify the issue and fix it. The best news ever is that my car was repaired in time for my trip to be a total success. I cannot praise Boardwalk and their incredible service team enough. They are the best I have ever seen because they were willing to go way above and beyond the norm to make a satisfied customer. More