Boardwalk Ferrari- Service Center

Professional and thorough As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their business. Their service department has always been easy to deal with, and responsive to any issues I've had with my cars over the years. On this last visit, a critical part needed to come from Italy. Steve Fordham got involved in the process, and Naz Hormozi was incredibly proactive, keeping me informed on the progress of having the part shipped, installed and the car delivered. Boardwalk employees share their customer's pride in these unique and special vehicles. They also respect their customers, which is not always seen in this business. I trust them to care for my Ferraris. More

488 Spider Annual Service Steve Fordham could not have been more accommodating. The scheduled pick up of my can and return delivery was exactly as he scheduled. The service wo Steve Fordham could not have been more accommodating. The scheduled pick up of my can and return delivery was exactly as he scheduled. The service work was completed same day!!! More

Helping out a client in need. We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked i We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked it out for us, replaced the fuse while I waited, and didn't even charge us a cent! Great team of professionals! More

Great job with pre-purchase inspection I requested an inspection for a Ferrari 488 spider that I was planning to purchase from a private seller. Boardwalk did a great job in arranging the I requested an inspection for a Ferrari 488 spider that I was planning to purchase from a private seller. Boardwalk did a great job in arranging the transfer of the vehicle, the inspection was very detailed and thorough, and they were very friendly. Appreciate the assistance. More

Electrical Issue Resolved I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transporte I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transported there to drive in a number of events. Fate took a horrible twist for me as my car began to experience a serious electrical problem only a few days before it was to be loaded on the transport truck. But Boardwalk came to the rescue and worked literally day and night to identify the issue and fix it. The best news ever is that my car was repaired in time for my trip to be a total success. I cannot praise Boardwalk and their incredible service team enough. They are the best I have ever seen because they were willing to go way above and beyond the norm to make a satisfied customer. More

A++ service team I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experi I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experienced a small issue with the car. When I took it in Steve Fordham worked me in within minutes and found out what the issue was and Paul Frey followed up to make sure the issue was taken care of - which later turned out to be a smaller issue than initially thought. They we’re ready to go to bat for me regardless. No wonder they have 5 star review. Will definitely be a loyal customer for the foreseeable future. Hoping to upgrade my Ferrari there soon as well. More

The bespoke service one expects from Ferrari Maserati Oardwalk not only has the car sales business down, they also are on top of service. The service managers ( Larryis usually mine) knows my cars, handl Oardwalk not only has the car sales business down, they also are on top of service. The service managers ( Larryis usually mine) knows my cars, handles issues with professionalism and is totally focused on getting the cars back to me. The cars are picked, repaired, cleaned and delivered back in a very reasonable timeframe. They also tend to offer rational options, whether to repair, wait or don’t worry. No one typically likes going to service, Boardwalk makes it almost a pleasure. More

Larry in service was great to work with After contacting another dealership to perform a simple task and getting little response I tried Boardwalk. Boardwalk was able to get my car in and ou After contacting another dealership to perform a simple task and getting little response I tried Boardwalk. Boardwalk was able to get my car in and out fast with great service! Larry Neighbors was great to work with! More

Most trusted service dept Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership. More

Service normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive commun normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd... More