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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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September 26, 2019

Phenomenal service experience I had a great experience with the service department. My service advisor is Paul Frey, and I could not be happier with how he treats me, how he respec More

by Jay Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Boardwalk Ferrari responded

Jay, thank you for sharing your service experience. We are big fans of Paul Frey too. Please let us know anytime that we may be of further service to you. We appreciate you!

September 23, 2019

Great Experience Great service and customer appreciation as usual. The service team always going above and beyond to assist the client. Thank you Steve, Paul and Nic More

by JC61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nic Smith
Sep 23, 2019 -

Boardwalk Ferrari responded

JC, thank you for sharing your Boardwalk Ferrari service experience with us on DealerRater. We appreciate you! Please let Steve, Paul, and Nic, know anytime that we may be of further service to you. Make it a great week!

September 17, 2019

Excellent Service I had a dead battery and contacted Steve Fordham who immediately responded and told me he would have is team come to the house when I was available to More

by F1guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Boardwalk Ferrari responded

We were happy to be of service to you! Please let Steve and Paul know anytime that we may be of further service to you. We appreciate you! Make it a great week!

September 17, 2019

Annual Ferrari Service I have been a Boardwalk customer for more than 5 years. Without exception, the entire Boardwalk team is top notch. Steve, Paul, Naz, Julie and the re More

by Ken T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz Hormozi
Sep 17, 2019 -

Boardwalk Ferrari responded

Ken, thank you for entrusting your Ferrari to us over the past 5+ years. We sincerely appreciate you and your recommendation here on DealerRater. Please let Steve, Paul, Naz, and Julie, know anytime that we may be of further service to you.

September 03, 2019

Service Steve, Paul, and the entire service team at Boardwalk are always great to deal with. They make you feel welcome and take care of your car as if it wa More

by Fcar430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your experience and entrusting our service team with your Ferrari. We appreciate you and your continued business! Have a wonderful week and don't hesitate to let Steve, Paul, and the rest of our service team know if we may be of further assistance to you.

September 03, 2019

How to do it Right! I have been a loyal and satisfied client of Boardwalk Ferrari/Maserati for over a decade and a 25+ year Ferrari brand owner. I consider myself to be o More

by Yellowonblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Sep 03, 2019 -

Boardwalk Ferrari responded

Jim, we appreciate you and congratulations on your recent business announcement! Thank you for sharing your long term experience with our team at Boardwalk Ferrari and Boardwalk Maserati. There is no higher compliment that we can receive. Make it a great week and stop in anytime to visit!

September 03, 2019

Maintenance I had new tires, battery, brake sensor, and engine compartment shocks replaced. I had a air bag under warranty replaced. The car was delivered as pr More

by Dennis G. Moser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz Hormozi
Sep 04, 2019 -

Boardwalk Ferrari responded

Dennis, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate your business. Please let Naz know anytime that we may be of further service to you. Make it a great week!

September 03, 2019

Was getting an check engine light I was getting error messages, and Ferrari of Plano arranged me car pick up and return once service was completed. Reviewed issue and corrected action. More

by Soprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naz Hormozi
Sep 03, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience with us on DealerRater this morning. We sincerely appreciate your feedback and please let Naz know anytime that we may be of further service to you. Make it a great week!

September 02, 2019

Service Department I would like to commend the service department and especially Paul Frey for his through and efficient customer support.Paul not only followed up on ca More

by Sam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Boardwalk Ferrari responded

Sam, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate your business and recommendation. Please let Paul and Steve know anytime that we may be of further service to you. Make it a great week!

August 30, 2019

Pampering my F430 Steve Fordham at Boardwalk maintains my F430 and California. The California is under warranty but the F430 is getting older and has issues. Steve i More

by wksnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Boardwalk Ferrari responded

Thank you for recognizing Steve Fordham and for trusting us with your F430 and California. We sincerely appreciate your business and recommendation here on DealerRater. Please let Steve and Nathan know anytime that we may be of further service to you. Hope that you have a great Labor Day weekend.

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