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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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January 07, 2020

Good salesmen turn car shoppers into customers, but I believe it takes great service advisors to turn them into lifetime customers for the dealership. Paul Frey is one of those great service advisors. T More

by TBerditF12Berlinetta
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Boardwalk Ferrari responded

Todd, thank you for sharing your experience with Paul. We couldn't agree with you more on how wonderful an asset he is to our service team! We appreciate your trust in him and our service department at Boardwalk Ferrari. Please let Paul know anytime that he may be of further service to you. Wishing you a healthy and prosperous New Year!

January 03, 2020

New shoes for my Ferrari! I actually drove my Ferrari (2011 Cali) so much, I needed new tires! :) So, my wife got me new "shoes" for the Cali for Xmas. Woo hoo! As usual, ord More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jan 03, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari services with us this morning. Please let Paul and Amanda know anytime that we may be of further service to you. Enjoy your new shoes. :) Wishing you the very best in 2020!

December 23, 2019

Annual Servie We had a great experience with Boardwalk taking care of our annual service for our 458 spider. Paul did an excellent job taking care of our car and m More

by tsp1514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Boardwalk Ferrari responded

Thank you for trusting your Ferrari 458 Spider with the Boardwalk Ferrari service team. We appreciate you and your recommendation. Let Paul know anytime that we can be of further assistance to you. Have a wonderful holiday week ahead!

December 16, 2019

Best Service As usual the top notch and friendly service by Steve Fordham, and Naz Hormozi. Boardwalk meets and exceeds customers expectation with excellence, whic More

by mpn@justice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz Hormozi
Dec 16, 2019 -

Boardwalk Ferrari responded

Thank you for trusting your vehicles with our Boardwalk service team. We appreciate your business and recommendation on DealerrRater. Please let Steve and Naz know anytime that we may be of further service to you. Make it a great week and stay warm out there!

December 05, 2019

Fast service Service is fast and delivery is on time. proper care of the car. hospitality is nice, at the time of purchase they have told me all the information. More

by harry potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz Hormozi
Dec 05, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater this morning. We really appreciate your business, Mr. Potter :) Please let Naz know anytime that we may be of further service to you.

December 03, 2019

Fabulous team effort with Amanda and Steve Lindsey, I realized my reply may not have reached you... Lindsey, sorry for the delay in getting back to you. Vicky and I greatly appreciate the “m More

by Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar, Lindsey Redfern
Dec 03, 2019 -

Boardwalk Ferrari responded

Johnston, welcome to the Ferrari family! And thank you for sharing your experience with Boardwalk Ferrari on DealerRater. We look forward to seeing you Vicky again at some future events. Please let Lindsey, Amanda or Steve know if we may be of any further assistance to you.

November 28, 2019

A Pleasure to do Business With I have nothing but praise for Boardwalk. Brian Benjamin is the greatest... and Paul Frey is outstanding in handling my service appointment and communi More

by GoBud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk experience with us on DealerRater. We sincerely appreciate your business and recommendation. Please let Brian and Paul know anytime that we may be of further service. Have a wonderful weekend.

November 26, 2019

Excellent experiencce Wonderful people that made this a very pleasant experience. Amanda was excellent to work with and she was responsive and kept me updated on the progr More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Nov 26, 2019 -

Boardwalk Ferrari responded

Steve, thank you for sharing your service experience with Amanda here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a wonderful Thanksgiving!

November 24, 2019

Very professional and courteous service. The vehicle was ready when requested and very clean. I was pleased with the environment and will return again as service needs dictate. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Naz Hormozi, Amanda Marie Tovar
Nov 25, 2019 -

Boardwalk Ferrari responded

Steve, thank you for sharing your service experience with us on DealerRater. Please Naz and Amanda know anytime that we may be of further service to you. We appreciate you! Have a wonderful Thanksgiving.

November 18, 2019

Benz re-furb Took 2 months for Mercedes to deliver the piece (it was on back order), but the good folks @ Boardwalk were able to hunt down a replacement for a brok More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz Hormozi
Nov 18, 2019 -

Boardwalk Ferrari responded

We were happy to help with your Mercedes and thank you for sharing your experience with our service team. Please let Paul and Naz know anytime that we may be of further service to you. Make it a great week, Tom!

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