Boardwalk Ferrari- Service Center

Another annual service on my 2011 Ferrari California. Done right, done on time and great communication throughout the process. Service stellar, as always, at Boardwalk Ferrari. Enjoy working with Paul an Done right, done on time and great communication throughout the process. Service stellar, as always, at Boardwalk Ferrari. Enjoy working with Paul and Amanda, and thanks to Steve for arranging a tour of the service facility as part of the local FCA event. More

Scheduling was easy with the reminder received a month in advance. Got the car back to me when expected. Staff was friendly as expected. Everything was great. advance. Got the car back to me when expected. Staff was friendly as expected. Everything was great. More

Chris did a great job in keeping me updated on what was found, my options. I appreciate his and the service departments professionalism, picking up the car, it was ready to go very little waiting time. I w found, my options. I appreciate his and the service departments professionalism, picking up the car, it was ready to go very little waiting time. I was a bit surprised that no one from sales many inquiries about looking at other models. More

Wheel Replacement Paul Frey did an excellent job tracking the delivery of the wheel from Maranello to the US and arranging for the technician to install and align the c Paul Frey did an excellent job tracking the delivery of the wheel from Maranello to the US and arranging for the technician to install and align the car. Finished work and was delivered on time. More

A+ Excellent Service on 458 Spider Amanda took care of every question/concern. Worked with out-of-state dealer on completing paperwork for registration process. You've earned a repeat c Amanda took care of every question/concern. Worked with out-of-state dealer on completing paperwork for registration process. You've earned a repeat customer. More

458 maintenance From the minute I walked in until I came back to pick up my car, the guys at Boardwalk Ferrari were more than helpful and all aspets were top notch, t From the minute I walked in until I came back to pick up my car, the guys at Boardwalk Ferrari were more than helpful and all aspets were top notch, the best! More

458 Service Bought my car in for service. Naz was friendly and accommodated my needs. The are expensive but do a great job! She is the go to for your service need Bought my car in for service. Naz was friendly and accommodated my needs. The are expensive but do a great job! She is the go to for your service needs More

Boardwalk Ferrari has great Service! Boardwalk Ferrari has great Service and you'll need great service if you have the Ferrari I do! Paul Frey and Steve Fordham have provided top notch Boardwalk Ferrari has great Service and you'll need great service if you have the Ferrari I do! Paul Frey and Steve Fordham have provided top notch service yet once again. Those two individuals (as I haven't worked with or spoken too anyone else) have got all of the issues once again sorted with my car. Thank you. On my review several months ago when my Ferrari was in the shop with <100 miles, another electronic problem came up again at ~650 miles. Imagine that! Between the delivery of the vehicle and all the warranty work that has happened, Ferrari has put 20% of the total miles on my car to date. That says 20% of the current cars miles have been driven to diagnose and test the car to find out what the problems have been. If we base the time the car has been out of my hands, the car arrived to me new June 7, 2019. Up to when I just received the car back on Jan 13 2020, the car has been in my hands for a total of ~220 days. Of those ~220 days, ~61 of those days the car has been away for repair work twice. That means the car has not been in my garage for ~26% of the time I’ve owned it but rather being repaired. It appears that when my car was manufactured, it must have been the day following an Italian celebration where a lot of drink was consumed and the workers were hungover when they built my 812 SuperFast. In the end, Boardwalk Ferrari has been fixing things that should never had been a problem to begin with. My frustrations are directed at Ferrari, not the people who service and repair the vehicle. More

Excellent customer service Previous to my experience with Boardwalk Ferrari, I would not consider owning a Ferrari in a city without a dealership. However, they have made Ferra Previous to my experience with Boardwalk Ferrari, I would not consider owning a Ferrari in a city without a dealership. However, they have made Ferrari ownership possible with their excellent service department. Paul Frey is my service advisor and is a pleasure to work with in all of the scheduling and transportation needed to bring in my vehicles from Kansas. More

ANOTHER GREAT SERVICE EXPERIENCE The professionalism and focus on customer satisfaction is really outstanding. Steve Fordham and his entire service team, including Amanda, always kee The professionalism and focus on customer satisfaction is really outstanding. Steve Fordham and his entire service team, including Amanda, always keep me informed AND live up to their commitments. The cost of the service is high.... but you get value that is in line with that cost. I only wish the store was closer but they make the trip worthwhile More