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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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April 16, 2020

Paul Frey -> Friendly, professional and VERY knowledgeable on Maseratis. I trust Paul 100% with his recommendations for repairs. Boardwalk Ferrari/Maserati - first in class for service. They More

by Lz33w7
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Paul Frey and Boardwalk Maserati. We sure appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) weekend.

April 14, 2020

Great service, better than most! Took my car in for routine maintenance and door that wouldn't lock. Paul's communication on the status of the car was spot on. Once complete, he fol More

by jtkeller01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Boardwalk Ferrari responded

We were glad that we could be of service to you! Thank you for sharing your experience with us and for recognizing Paul. Please let us know anytime that we may be of service. We appreciate you!

March 31, 2020

Excellent Service & Facilities I have had a variety of work done on my 2017 California T, including warranty work, annual servicing and other miscellaneous items. The team has alway More

by '17California
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Boardwalk Ferrari responded

We love keeping your Ferrari California looking and operating like new. Thank you for sharing your service experience with our team at Boardwalk Ferrari. Please let Steve and Chris know anytime that we may be of further service to you. We appreciate you and stay safe!

March 30, 2020

Steve, Chris and the entire staff is always very attentive. Daily communication on the progress of the service is highly valuable to me. Wonderful dealership experience. More

by Guerojo
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndi Tarno, Chris Mitchell
Mar 30, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with our service and parts team here on DealerRater. We appreciate your business and recommendation. Please let Steve, Chris, Cyndi, and Chris, know anytime that we may be of further service to you.

March 30, 2020

Warranty Service The service was performed timely and professionally. The staff was friendly, helpful and communicated quickly. this was my first experience with Board More

by thomasd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Mar 30, 2020 -

Boardwalk Ferrari responded

Thomas, thank you for sharing your experience on DealerRater. We appreciate you! Please let Amanda know anytime if we may be of further assistance to you.

March 30, 2020

Porsche 911 annual service My Porsche 911 needed its annual service, and new tires, so I dropped it off while picking my California up from its annual service. Super convenient. More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Mar 30, 2020 -

Boardwalk Ferrari responded

Tom, thank you for sharing your experience on DealerRater. We're glad we can be of service to you with your Ferrari and other vehicles. We appreciate your continued business, even during these times with COVID-19 affecting so many. We hope you and your loved ones stay healthy and safe!

March 24, 2020

Another great experience Steve and the service team never stop giving the best auto service I have ever experienced. They always do what they say and more. Always happy to l More

by markus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corstiaan Westerhuis
Mar 24, 2020 -

Boardwalk Ferrari responded

Markus, thank you for sharing your service experience at Boardwalk Ferrari. We appreciate you! Please let Steve and Cors know anytime that we may be of further service to you.

March 24, 2020

Excellent Service as always! As Ferrari owners most all of us expect excellent service from the Ferrari Dealers, but when taking my car to Boardwalk, I KNOW that my experience wil More

by LNewland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Kimberly, Chris Mitchell
Mar 24, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Boardwalk Ferrari. We appreciate your loyalty as a Boardwalk Ferrari client. Please let us know anytime if we can be of further assistance. Enjoy the sunshine today!

March 09, 2020

My '86 328 GTS was overheating- they diagnosed the problem, found the part, put some new tires on and it came back driving working better than ever~ More

by dkwmmmm
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar, Cyndi Tarno, Chris Mitchell
Mar 10, 2020 -

Boardwalk Ferrari responded

We're glad to hear your 328 GTS is driving well after a visit to our Service & Parts Department. And just in time for this wonderful spring weather. Thank you for your review of Boardwalk Ferrari. Please let Amanda, Cyndi, or Chris know if we may be of further assistance to you . We hope to see you at our Concorso later this month!

March 06, 2020

Excellent customer service Excellent dealership, good attention to all the fine details and always fun to walk around the showroom. Paul is my service manager, he is great...com More

by ahabash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience and recommendation of Boardwalk. We look forward seeing what's new and fun on the showroom as well! Please let Paul know anytime we may be of further assistance to you. Enjoy the spring weather this week!

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