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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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June 10, 2020

Excellent overall experience having the annual service done on my 458. Amanda was very responsive and kept me informed on progress regularly which I really appreciated. More

by BillT
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Jun 10, 2020 -

Boardwalk Ferrari responded

Bill, thank you for sharing your annual service experience for your Ferrari 458 at Boardwalk Ferrari. We appreciate your business and recommendation. Please let Amanda know anytime that we may be of further service to you. Make it a great week!

June 07, 2020

Replacement key I'm guessing that under normal circumstances getting a new key for your Ferrari would not be so difficult. However, with the factory shut down due to More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jun 08, 2020 -

Boardwalk Ferrari responded

Tom, thank you for your review of Boardwalk Ferrari and your patience with the circumstances around the factory being shut down. Please let Paul, Amanda, and Steve know if we may be of further assistance. Make it a great week!

June 07, 2020

Great job on state inspection Paul was my advisor and he got me in quickly and helped out with the paperwork. My only suggestion for improvement is for them to update the waiting More

by Arash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater. Please let Paul know anytime we may be of further assistance. And don't hesitate to let any staff know about your request for the TV the next time you're in, and we will be happy to accommodate. Make it a great week.

May 26, 2020

Great experience! I just had a 612 cam shaft belts replaced, and everything was performed to my satisfaction. The final bill was exactly the cost that was quoted. Job More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Boardwalk Ferrari responded

Gary, we love your 612 and thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great week!

May 22, 2020

Steve did a brilliant job assisting me with a same day service request which was very time sensitive. Took great care and went the extra mile to be helpful. Deeply appreciated! More

by lapplbaum
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Steve Fordham. We sincerely appreciate your business and recommendation. Make it a great (and safe) Memorial Day weekend.

May 12, 2020

They go above and beyond! Service in Plano creates a bit of a problem as we are located in Benbrook. They did not hesitate to offer to come get the car and return it after ser More

by dtonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Boardwalk Ferrari responded

Thank you for your review and for sharing your experience. We're glad we could provide some relief for you during these times! We appreciate you and your business. Please let Steve or Chris know if we may be of further assistance.

April 20, 2020

Very accomodating. No issues. Good reputation, good experience so far. Very pleased and recommend frequently. Good selection of models and they make an effort to enhance the exper More

by sstroud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Scott, thank you for recognizing Chris Williams and our service team at Boardwalk Ferrari. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. We are here for you!

April 20, 2020

Professional, knowledgeable, accommodating and efficient! Paul is an absolute pleasure to work with. I'm very appreciative; highly recommended! Highly accommodating during my last visit to the service depar More

by bobbarnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Bob, thank you for the nice review of Paul Frey and our service department at Boardwalk Ferrari. We appreciate you and your continued loyalty! Let us know anytime we may of further assistance. Make it a great (and safe) week!

April 19, 2020

Impressed with Service Dept. and Paul Frey at Boardwalk! Paul Frey got me into the shop to inspect and warranty my car very quickly! I appreciate their customer orientation and professionalism! Highly Recomm More

by Rich B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Boardwalk Ferrari responded

Rich, thank you for your recommendation of Paul Frey and our service department here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) week.

April 17, 2020

Steve at Boardwalk Ferrari Maserati is the absolute best!! I experienced the fastest, most professional and friendliest service. Never trusting my car anywhere else again. 10/10 recommend. More

by Persia
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Boardwalk Ferrari responded

Persia, thank you for sharing your service experience with Steve Fordham at Boardwalk. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great (and safe) weekend.

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