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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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September 15, 2020

Chris and Paul were both instrumental in chasing down the brake problem I was having and Ferrari stepped up to the plate and did a great job in rectifying the problem. More

by browndelo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Boardwalk Ferrari and recognizing Chris and Paul. We appreciate you! Enjoy the rest of the week and let us know anytime that we may be of further assistance to you.

September 08, 2020

The service department at Boardwalk Ferrari is always amazing to deal with and is second to none. Chris and his team are consummate professionals and I know my cars are always in good hands. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kimberly
Sep 09, 2020 -

Boardwalk Ferrari responded

Lee, thank you for recognizing, John, Chris, and our service department at Boardwalk Ferrari. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

August 11, 2020

I had a great experience at boardwalk Ferrari. They have a superb customer service team and Paul went above and beyond to make sure everything was done in timely manner. More

by haidersharif
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Paul and the team know anytime that we may be of service to you. Make it a great week!

August 03, 2020

Very thorough, and good customer service Had 2013 458 in for a pre purchase inspection. Boardwalk turned the car around very quick and provided a detailed inspection report. Steve Fordham the More

by henniganeng
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Boardwalk Ferrari responded

First off, congratulations on your new 2013 458! We were happy to assist you with your pre-purchase inspection. Please let Steve and our team know anytime that we may be of further service to you. Make it a great week!

August 03, 2020

Excellent service as always . Paul Frey and his team are very professional and always seem to be able to accommodate our hectic schedule..Thanks again . More

by Scott Downey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Boardwalk Ferrari responded

Scott, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Paul and the team know anytime that we may be of service to you. Make it a great week!

August 02, 2020

Steve and Chris were excellent and professional They will go above and beyond. Would highly recommend trusting them with your cars. Very honest and trustworthy. More

by sanj25
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this morning. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week!

August 01, 2020

Dear Steve Fordham, The reception I have received at Dear Steve Fordham, The reception I have received at Boardwalk Ferrari was phenomenal. The entire staff made me feel welcomed into this Ferrari fa More

by xavier.gomez
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie, Cyndi Tarno
Aug 02, 2020 -

Boardwalk Ferrari responded

Xavier, it was great to see you the other day (and hear your special exhaust) on the way out. Our team really enjoyed getting to know you and we are here for you. Please let us know anytime that we may be of further service to you. Make it a great week and welcome to the Boardwalk Ferrari family!

July 30, 2020

Impressive dealership Everyone I met at Boardwalk - and I made a point to talk with a lot of people - were friendly and knowledgeable: Exceptionally so. A good experience. More

by jjacobs1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk experience with us on DealerRater. We appreciate you! Please let Chris and our team members know anytime that we may be of further service to you.

July 21, 2020

Ferrari Service I have been working with Paul Frey for seven years. He is always professional and has kept my Ferrari in tip top shape. I can count on him for updat More

by hfilmco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Paul Frey over the past seven years. We appreciate you! Please let us know anytime that we may be of further service to you... and your Ferrari California. Make it a great (and safe) week!

July 21, 2020

Dropped off car for annual check up and service. I dealt with Chris Williams and found him to be very professional. He was courteous and kept me well informed about what was going on. I had frogott More

by ckinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Boardwalk Ferrari responded

Thank you for your feedback on your recent annual service at Boardwalk. We appreciate your business and please reach out to Chris anytime that we may be of further service to you. Make it a great week!

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