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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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November 15, 2020

very professional service rep.would like to have service very professional service rep. would like to have service look at rear fender wells where shield product appears to have been rubbed and are too obvi More

by bbensyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us. Please call Paul Frey at your convenience at (972) 447-5200 to take a look at the rear fender wells. Make it a great week!

November 13, 2020

Had my vehicle in for annual service. Also asked dealer to look at area on drivers door where they had previously repaired leather and color had faded. They told me the issue was the use of chemical cleane More

by tsmithmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Nov 30, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. We have reached out to you to make this right. Please call, or email me anytime that I may be of further service to you. We appreciate your business and feedback. Steve Fordham, Service Director Boardwalk Ferrari 6300 International Parkway, Plano, TX, 75093 T 972.447.5223 E sfordham@boardwalkautogroup.com

November 04, 2020

Great service as usual from Steve and the Boardwalk team. Yearly service complete very quickly and with the FCA discount you can’t beat the price. More

by DevilDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Boardwalk Ferrari responded

Thank you for recognizing Steve, Paul, and Chris, here on DealerRater. We appreciate you! Enjoy this beautiful week and let us know anytime that we may be of further service to you.

October 31, 2020

Paul Frey and the rest of the Boardwalk service team did a great job, again!! Always first class service!! Always on top of my needs!! More

by tombo62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Boardwalk Ferrari responded

Thank you! We appreciate you and please let Paul and our team know anytime that we may be of further service to you. Make it a great weekend.

October 29, 2020

I can’t say enough about Steve Fordham, Chris Williams and Scott Thomas! They have always had the highest of professionalism and care for me and my vehicle. I will refer them anytime I have the opportunit More

by Matt D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Thomas
Oct 29, 2020 -

Boardwalk Ferrari responded

Matt, thank you for sharing your Boardwalk service experience with Steve, Chris, and Scott. We appreciate you! Please let us know anytime that be may be of further service to you. Make it a great day!

October 11, 2020

First time owning a ferrari, first time having it serviced. Boardwalk ferrari was great to worth with. The follow up service has been excellent. Thx More

by Rabudz40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar, Mindy Collins
Oct 11, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience at Boardwalk Ferrari with Mindy, Paul, Amanda, and Chris. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

October 03, 2020

Paul Great service advisor.Battery died and had a tow Paul Great service advisor. Battery died and had a tow truck to me right and way and got new battery in next day. 5 Stars More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Boardwalk Ferrari responded

David, thank you for sharing your service experience with Paul Frey here on DealerRater. We appreciate you! Make it a great weekend and please let us know anytime that we may be of further service to you.

October 02, 2020

Paul was great to deal with. Work was done well. Good job. On time. Everything I asked for was done and done well. Work has always been ecxellent. More

by gregory.byrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Boardwalk Ferrari responded

Gregory, thank you for recognizing Paul Frey and your service experience at Boardwalk. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend.

September 29, 2020

I have been a customer of Boardwalk since 2010 When I bought my California. I have had nothing but exemplary service from the. I would recommend them without any reservation. More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Frey
Sep 29, 2020 -

Boardwalk Ferrari responded

Gabe, thank you for your continued loyalty throughout the years and your recommendation of Boardwalk Ferrari! We appreciate you and always enjoy your visits. Savor the nice fall weather we're having this week and don't hesitate to reach out anytime you need future assistance.

September 15, 2020

My service advisor, Paul Frey, was perfect. The service was done when promised. He took the time to go over every item in detail and answer all my questions. I thought Lexus and Mercedes service was great More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kimberly
Sep 15, 2020 -

Boardwalk Ferrari responded

Larry, thank you so very much for recognizing Paul Frey and our service team. We appreciate you and your recommendation this morning on DealerRater. Please let us know anytime that we may be of further service to you.

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