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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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December 14, 2020

Had my F8 in for a skid plate install. Paul ordered the part, it was in on time and was installed at the appointed time. While this was not a major service call, as always, Paul was great to work with. H More

by MME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and our service team at Boardwalk Ferrari. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

December 14, 2020

Took in my FF for a detail and it it came back looking brand new! Thanks again Chris W. for taking good care of me! More

by Matt D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boardwalk Ferrari responded

Matt, we are so happy to be of service and congratulations on your FF. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week and Merry Christmas from your friends at Boardwalk Ferrari.

December 09, 2020

Very easy process scheduling my service appointment. Amanda was extremely accessible and communicated very well. Timeline given was accurate and the pick up process was very quick and easy! More

by Dougstayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Dec 09, 2020 -

Boardwalk Ferrari responded

Doug, thank you for sharing your service experience with Boardwalk and Amanda Tovar. We sincerely appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great week!

December 04, 2020

Outstanding Service!!!!!!!!!!!!!!Yes, yes, yes, yes, Outstanding Service!!!!!!!!!!!!!! Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes More

by madmurdock360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Dec 04, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Boardwalk Ferrari on DealerRater. Please let Paul and Amanda know anytime that we may be of further service to you. Have a great weekend!

November 30, 2020

Well again Boardwalk has taken great care of me! Chris Williams got me in and out very quickly so I could go on our trip! More

by Matt D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Boardwalk Ferrari responded

Matt, thank you for sharing your service experience with us on DealerRater this morning. We appreciate you! Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week!

November 29, 2020

I had removed the lower seat from a Ferrari that was in need of repair. I was having trouble getting it repaired and when I mentioned this to Steve Fordham of Boardwalk Ferrari, he said just drop it off More

by Justicepool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Boardwalk Ferrari responded

We were glad to be of service to you! Thank you for sharing your service experience with Boardwalk Ferrari. We appreciate your business and recommendation. Please let Steve know anytime that we may be of further service to you. Make it a great week!

November 24, 2020

All I can say is WOW! Great communication and wonderful service. I am very impressed with the whole team. I am looking forward to being back. More

by aziz.jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
Nov 24, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Paul and Chris know anytime that we may be of further service to you. Make it a great week and Thanksgiving.

November 23, 2020

First class service as always. Chris and Steve took care of everything for me and kept me updated along the process. I had to have my windshield replaced and was treated with professionalism and cou More

by Justicepool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week and Thanksgiving!

November 22, 2020

A dirty Ferrari needs a bath. So, after picking up the wife's car from it's annual state inspection, I dropped off my California for an outside detail. I also had a few questions about the annual service, More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Boardwalk Ferrari responded

Tom, thank you for sharing your service experience with Paul Frey at Boardwalk Ferrari. We appreciate you! Have a wonderful Thanksgiving.

November 17, 2020

Paul was my service advisor and, as with my last visit, he was an absolute pleasure to work with. He’s a true asset to your org. More

by bassplayrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Boardwalk Ferrari responded

Thank you for your review and recognizing Paul. We agree, and are proud to have him on our Boardwalk team! Don't hesitate to let Paul know if we can be of assistance in the future. Make it a wonderful week and enjoy the weather!

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