Boardwalk Ferrari- Service Center

Great dealership. Service department they do take great care and follow up. I took my California for service and I found out the turbo was not working. Enver and Steve helped to take care and fix the issue care and follow up. I took my California for service and I found out the turbo was not working. Enver and Steve helped to take care and fix the issue. More

Having purchased my new 355 from Ferrari of Dallas back in 1999, I have had it serviced exclusively at Boardwalk since the dealership opened. Additionally, my Maserati has only been serviced at Boardwalk in 1999, I have had it serviced exclusively at Boardwalk since the dealership opened. Additionally, my Maserati has only been serviced at Boardwalk since purchasing it there from Lindsey. The newly renovated service department is clean and spacious. No one expects service on Italian exotic cars to be inexpensive, but you look for quality, fairness, and trust where ever you do go. Boardwalk has been fair with me on both cars. The work performed has always been of high quality and I can't recall having but maybe one "redo" in all the years I have serviced my cars there. I have not felt pressured or nickeled and dimed on cost. When it comes down to it, the people make the difference for the dealership. I cannot say enough good things about my now retired service advisor, Larry Neighbors. He was always fair and earned my trust. Larry was very proactive on the car status while being worked and always quick to return calls. He would not push extra services and let me know only want was needed based on his years of experience. If it was a large job, he was fair on the price and I felt he considered our relationship and loyalty. My current advisor, Paul Frey, is cut from the same cloth as Larry I believe. Paul has been great to work with and I trust him. Between Larry and Paul, it tells me that Boardwalk management has built a service culture of "the customer comes first". Boardwalk seems to want a long term relationship and knows that trust and being fair on service is a win for both them and the customer. It builds loyalty for service and future car purchases. I can't imagine looking beyond Boardwalk for service or sales. Great dealership! More

My first service experience with Boardwalk Ferrari after switching car brands was better than I expected. They're organized from contacting me to arrange the appointment for my first service to the deliver switching car brands was better than I expected. They're organized from contacting me to arrange the appointment for my first service to the delivery after. It's going to take some getting used to walking out of there with no charge for the routine service. More

The best service department in exotic car business that I have ever used. McLaren and Bentley of Dallas should be embarrassed!!! Thanks for the help have ever used. McLaren and Bentley of Dallas should be embarrassed!!! Thanks for the help More

Chris Williams at Boardwalk Ferrari is absolutely one of the best customer care I ever received. The facility is nice as you would expect and they go above and beyond. Would highly recommend it. the best customer care I ever received. The facility is nice as you would expect and they go above and beyond. Would highly recommend it. More

As a business owner myself I understand nothing promotes your brand more than customer service. Chris Williams is furthering the Ferrari brand. I live in Houston but would gladly have my car sent to Chris f your brand more than customer service. Chris Williams is furthering the Ferrari brand. I live in Houston but would gladly have my car sent to Chris for service. He was friendly, knowledgeable and went out of his way to make my introductory experience a memorable one. Please take some time to recognize this team player. Jamal More

Big thank you to Steve Fordham & the team at Ferrari Boardwalk make you feel like you’re in Maranello! Appreciate the whole teams service level! Boardwalk make you feel like you’re in Maranello! Appreciate the whole teams service level! More

Service was good and timely, communication was good. Someone was very rude to my driver though. He had parked to pick up the car and someone told him to move it even though it had been brought out and Someone was very rude to my driver though. He had parked to pick up the car and someone told him to move it even though it had been brought out and was sitting behind the trailer. he had to move his truck and trailer then move the car again. I thought that was nonsense. More

I trust very few people to work with my Audi RS7 Performance and Steve Fordham is one of them. Yes, I said Audi. When it comes to customers cars, Steve "gets it" and delivers nothing but top shelf Performance and Steve Fordham is one of them. Yes, I said Audi. When it comes to customers cars, Steve "gets it" and delivers nothing but top shelf customer service. I've known Steve for over 15 years and he's still the best. More

Service was quick,efficient, very friendly and accommodating. Chris was the best! I will be taking my Maserati here as well even though I purchased it at anther dealership. accommodating. Chris was the best! I will be taking my Maserati here as well even though I purchased it at anther dealership. More