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Boardwalk Ferrari- Service Center

Plano, TX

5.0
834 Reviews

834 Reviews of Boardwalk Ferrari- Service Center

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October 18, 2021

After years of great service your last was a nightmare. I recommend you to everyone and will never do so again.non returned calls,poor communication,rediculaus service times and unfinished work! More

by Charles crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernesto Rosa
Oct 19, 2021 -

Boardwalk Ferrari responded

Charles, you have our sincere apology for any delay or missed communication. We are also sorry that Ferrari will not cover your battery under warranty and for the 8-10 month estimate from the factory to get your armrest. Please let me know anytime that we may be of further service to you, or if you would like to discuss this further. Steve Fordham Service Director Boardwalk Ferrari 6300 International Pkwy Plano, TX 75093 T +1 972 447 5223

Oct 19, 2021 -

Charles crawford responded

Please call me at 325-669-8213

October 12, 2021

As is always the case my experience with the Service Department is always the best! More

by jtay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Oct 12, 2021 -

Boardwalk Ferrari responded

John, thank you for investing your time to share your service experience with Boardwalk Ferrari. We appreciate you! Please let our team know anytime that we may be of further service to you. Make it a great week!

October 11, 2021

My 2005 360 Spider had a significant loss of power and on occasion would die. Steve and his team correctly diagnosed the problem, ordered new oxygen sensors and got me back on the road with no issues. All th More

by GoBud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Boardwalk Ferrari and our team here. We appreciate your business since 1997! Please let Steve, Chris, and Q, know anytime that we may be of further service to you. Make it a great week!

October 10, 2021

Great service. On time and good communication. Chris is a pro. Car detail at pick up was perfect. More

by Advanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Chris Williams and our service team here on DealerRater. We appreciate you! Make it a great week!

October 07, 2021

Super professional, honest and knowledgeable. It is always a pleasure I’m bring my car in and I feel at ease when they have it there for things that needs to be done Triple recommend this place Tha More

by Moshe levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Chris Williams and our team. Please let us know anytime that we may be of further service to you. Have a great evening.

October 03, 2021

I am a new ferrari owner, purchased an old 1988 328GTS and sent it directly to Boardwalk Ferrari to be serviced. Many thanks to Steve Fordham, his active involvement with the Ferrari owners community made More

by rcondec7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Oct 04, 2021 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari 328GTS! Thank you for sharing your experience here on DealerRater. Please let Steve, Ernesto, and Chris, know anytime that we may be of further service to you. Make it a great week!

October 03, 2021

I recently had my annual service performed on my Ferrari. The service department was outstanding and Chris Williams was to notch. There is great communication with the client. Even when Chris was not the More

by Car guy
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing our service team here on DealerRater. Please let Chris, Paul, and Steve, know anytime that we may be of further service to you. Make it a great week!

October 01, 2021

Boardwalk provided an excellent service. They were very kind and their communication was frequent and on point. More

by bbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great weekend.

September 29, 2021

Chris Williams went above and beyond in getting my car taken care of. Not only did he find a rebuild part for my car but that part was less expensive, arrived quicker and had a longer warranty than the m More

by Sam Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Boardwalk Ferrari responded

Sam, thank you for sharing your experience with Chris and Steve at Boardwalk. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great day!

September 28, 2021

Paul in service is really takes care of his clients. He keeps you informed and wants to be sure the client is satisfied. More

by john r
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Boardwalk Ferrari responded

John, thank you for sharing your experience with Paul Frey here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

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