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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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September 15, 2021

I was very pleased with my recent visit to Boardwalk Ferrari.Both Steve and Paul gave me excellent service and everything went like clockwork.Very happy. More

by r8gtcoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Steve and Paul at Boardwalk Ferrari. We appreciate you. Please let us know anytime that we may be of further service to you. Make it a great week.

September 08, 2021

Service adviser at this location named Paul is extremely Service adviser at this location named Paul is extremely helpful, friendly and honest person helped me on my last visit couple weeks ago. Thus was More

by waseef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Paul Frey here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

August 18, 2021

The folks there, from Steve the Service Manager to Chris Williams who was my service manager, are extremely well informed, professional and customer service focused. The prices seem quite high, but it is More

by tooold2race
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Steve and Chris at Boardwalk Ferrari. We appreciate you! Our apology for any inconvenience on your service light, but Chris will reach out to get you taken care of. Have a great week!

August 13, 2021

My experience was great. I arrived early on Saturday before the dealership was open and found that Chris was waiting for me so I could get out on the road earlier. As I had a 300+ mile drive ahead of me More

by RPChan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Chris Williams here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great weekend.

August 09, 2021

Professional and courteous. The most beautiful facility. Valet service is fantastic; drove me home and delivered my Ferrari. And the car wash, wow. The car looked detailed inside and out. More

by GJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with our sales and service team at Boardwalk. We appreciate you! Please let Enver and Chris know anytime that we may be of further service to you. Make it a great week!

August 02, 2021

As always, the service team is excellent. They get the job done (service & warranty items) and the car is finished when they say it's finished. More

by WJG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing our service team here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

July 25, 2021

Steve Fordham and Chris Williams were a pure pleasure to work with. Every aspect of the service was coordinated. The pick up and delivery was done at my convenience. Timely emails kept me informed of the p More

by Larry
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Boardwalk Ferrari responded

Larry, thank you for sharing your experience with Steve and Chris at Boardwalk Ferrari. We appreciate you... and your recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great week!

July 14, 2021

First class service from a first class dealership. Your First class service from a first class dealership. Your detail on my F430m, unbelievable. That’s why the dealership is named “Boardwalk”. The be More

by MarcB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Boardwalk Ferrari responded

Marc, thank you for sharing your experience with Chris Williams and our detail team at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you and your Ferrari.

July 12, 2021

Paul Frey was a pleasure to work with. He was prompt and kept me updated on the status of the repairs. He never failed to answer the phone, or respond back promptly if he was unavailable. More

by craig.campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Boardwalk Ferrari responded

Craig, thank you for sharing your service experience with Paul Frey and Quentin Forge, here on DealerRater. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

July 04, 2021

Steve Fordham is a pleasure to work with. He communicates effectively and takes on issues that would be hard for us to do locally, like repairing some curb rash on our painted rims. More

by jack.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jul 04, 2021 -

Boardwalk Ferrari responded

Jack, thank you for sharing your service experience with Steve and Amanda at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you. Enjoy your Independence Day!

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