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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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May 02, 2022

Brought my 488 GTB in for a factory recall. Paul Frey did a great job coordinating obtaining the parts necessary for the service required. Steve Fordham picked up the car for service and then More

by jtay44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and Steve Fordham this morning on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

May 02, 2022

Boardwalk Ferrari always exceeds my expectations. The service department is truly professional and accommodating. The appointments are scheduled with a convenient email. The invoice normally comes More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Jhingree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Boardwalk Ferrari responded

Christine, thank you for the kind words and we really appreciate you! Please let us know anytime that we may be of further service to you and your Ferrari. Make it a great week!

April 20, 2022

As is always the case I recently had an excellent experience with the service department at Boardwalk Ferrari when I had a car in for its annual service. While there the technician discovered a smal More

by jtay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Boardwalk Ferrari responded

John, thank you for sharing your annual service experience with Chris and Boardwalk Ferrari. We appreciate you! Make it a great week.

April 20, 2022

Nathan is very thorough in every detail of your overall experience with Boardwalk and Ferrari. He is quick to make everyone feel appreciated and wastes no time introducing the newest of clients to long ti More

by jviskup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Apr 20, 2022 -

Boardwalk Ferrari responded

John, thank you for sharing your experience with our team at Boardwalk Ferrari on DealerRater. We appreciate you. Please let us know anytime that we may be of further service to you. Make it a great week!

April 08, 2022

We continue to get great service. While not all parts are available at the time service is required, they order them and follow up in an efficient way. More

by blum.steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Apr 08, 2022 -

Boardwalk Ferrari responded

Steven, thank you for sharing your Maserati service with Ernesto and Boardwalk Maserati. We appreciate you! Please let us know anytime that we may be of further service to you.

March 26, 2022

Great staff with awesome customer service! Highly recommended for all my Ferrari purchases and service needs. More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa, Savannah Halfmann
Mar 27, 2022 -

Boardwalk Ferrari responded

Tommy, thank you for sharing your service experience with Ernesto and Savannah on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

March 19, 2022

Boardwalk has become family and I always enjoy stopping by. They are first class on all fronts. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Mar 19, 2022 -

Boardwalk Ferrari responded

John, thank you for the kind words and for sharing your experience with our Boardwalk Ferrari team here on DealerRater. We appreciate you! Enjoy this beautiful weekend.

March 18, 2022

I have enjoyed my interaction with Boardwalk. They are not hard to deal with, and they do what they say they will. Always a pleasure to go by. More

by sstroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Mar 18, 2022 -

Boardwalk Ferrari responded

We always love seeing you at Boardwalk Ferrari. We appreciate you and Dom. Please let us know anytime that we may be of further service to you. Make it a great weekend!

March 16, 2022

Perfect best dealer I have ever worked with Their response to my questions are always answered More

by mweitzenhoffer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Paul Frey here at Boardwalk. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

March 15, 2022

The service team always exceeds my expectations. They are very helpful and go the extra mile to ensure that the experience is best in class. Paul and the rest of the team do a great job and are a More

by jviskup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Mar 15, 2022 -

Boardwalk Ferrari responded

Thank you very much for sharing your service experience with our team at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you. It was great to visit with you and your wife in Austin last week.

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