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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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January 27, 2023

I would give 10 stars if that was possible. These are the nicest, capable and friendly people in the car repair business!! They keep my Maserati going and ALWAYS make me feel like family..... More

by karenroxelana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Parts
Jan 27, 2023 -

Boardwalk Ferrari responded

Wow, we couldn't ask for a better review! It's our pleasure to welcome you with kind and professional service, and an honor to have earned your five (or ten) stars. Safe travels from your Boardwalk Maserati family!

January 19, 2023

Excellent service, very friendly, quick in and out and Excellent communication with fast turn around time. More

by MPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Boardwalk Ferrari responded

Thanks for the 5-star review! Our team is always happy to help you out!

January 18, 2023

Paul was outstanding full service on my Ferrari in/ out on a Saturday. Fantastic Service Thank You More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Boardwalk Ferrari responded

It's great to hear that Paul took such great care of you! Thank you for choosing Boardwalk Ferrari and for sharing your experience. Safe travels ahead!

January 17, 2023

Excellent communication and turn around time. They set the bar high for any other dealership. More

by czarist.spec0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Boardwalk Ferrari responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Boardwalk Ferrari with your business. Have a great day and we hope to see you again down the road!

January 16, 2023

Joaquin was very good. Communication was excellent and he seemed very helpful. Service however, was less than exemplary. The entire service took longer than expected, but o More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Boardwalk Ferrari responded

Rick, I am disappointed that you were not satisfied with your experience. I am very sorry for how your vehicle was returned to you, for the delay in completing our services, and for any oversight with your oil. This is not the five-star feedback we hope to see, and I can assure you we will use this information to improve. I understand you don't feel confident returning, but if there is anything else I can do to make this right, please reach out. Thank you, Steve Fordham - Service Manager - (972) 447-5223

January 15, 2023

Excellent service,very friendly, quick in and out and the atmosphere was amazing. If ever needing service ask for Paul he was awesome and I drove off with super clean car More

by Darrellwmorris9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Boardwalk Ferrari responded

Darrell, thank you for the great review! We are so glad to hear that you had a successful service experience working with Paul and the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

January 12, 2023

Excellent experience. Superb communication. Exemplary customer service. Chris Williams and Joaquin Alonso are both exceedingly polite, personable and professional on all o More

by maxfrankum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Boardwalk Ferrari responded

It's great to hear that Chris and Joaquin took such great care of you! Thank you for choosing Boardwalk Ferrari and for sharing your experience. Safe travels ahead!

January 10, 2023

Excellent service. Best dealership experience I've had. Ernesto and Joaquin are a pleasure to work with. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhanifor Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stuckey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Jan 10, 2023 -

Boardwalk Ferrari responded

Thank you so much for supporting Boardwalk Ferrari and congratulations on your new ride, Jean! Ernesto, Joaquin, and the entire Boardwalk Ferrari team are thrilled to see your glowing review. Thanks!

January 06, 2023

Great, quick and priced as expected. Nice waiting area and I recommend Boardwalk Ferrari thanks More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Boardwalk Ferrari responded

Thank you for taking the time to share your experience at Boardwalk Ferrari, Bill! We truly appreciate your business!

January 04, 2023

Chris Williams is fantastic to work with as he is extremely professional, knowledgeable and very customer focused. He cares about you and your vehicles as if they were his own and it shows in everyt More

by Randy Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Boardwalk Ferrari responded

Randy, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Chris and the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

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