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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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May 19, 2023

1st time I've ever taken my Ferrari to Boardwalk for service. Could not have been more impressed and my service advisor (Joaquin) kept me well-infomed. Will use Boardwalk again for my future service ne More

by Went4It
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Boardwalk Ferrari responded

Thank you for reviewing us! We are thrilled to hear that Joaquin delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

May 17, 2023

Experience was easy to schedule, with regular updates and great follow-through, and they really went out of their way to be accommodating on handling pickup. More

by Jarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Boardwalk Ferrari responded

Jarrett, we're thrilled you enjoyed working with our team at Boardwalk Ferrari! Thank you so much for sharing this positive feedback. We hope to work with you again down the road!

May 17, 2023

Boardwalk Ferrari (and by proxy Lamborghini Dallas in the past 4 and 8 years respectively), have NEVER given me any reason to NOT purchase new or service a vehicle at their respective dealerships, period. N More

by crabmd
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Boardwalk Ferrari responded

We feel so fortunate for loyal customers like you! Thank you for your continued support of Boardwalk Ferrari. It is always our pleasure to provide stellar service and car-buying experiences. See you down the road!

May 17, 2023

Boardwalk Ferrari and my service advisor Paul are honest and always go the extra mile More

by Jdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Boardwalk Ferrari responded

We are glad to hear that Paul and the Boardwalk Ferrari team have always gone the extra mile for you. Thank you for working with us!

May 03, 2023

Chris is the best. He will be my choice for service representative every time I go. He was the most knowledgeable and friendly person in the service department. I have More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Boardwalk Ferrari responded

We appreciate your continued loyalty to Boardwalk Ferrari, Ricardo! It's wonderful to hear that Chris provided you with the best service and made a positive impact on your experience. He and the team look forward to your next service!

May 02, 2023

As always, great communication, estimate was given, and a reasonable time frame for delivery achieved, even with parts being ordered from Italy. More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Boardwalk Ferrari responded

It was our pleasure to welcome you back with the fantastic service you've come to expect at Boardwalk Ferrari! Thanks for the 5-star review. Safe travels, and we'll see you next time!

April 23, 2023

As usual Chris Williams was very efficient and was able to get my car inspected while I waited. Thanks Chris. More

by fcornwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Boardwalk Ferrari responded

We're thrilled to hear that Chris delivered such a successful experience. At Boardwalk Ferrari, we strive to provide our customers with quick and reliable service. Thank you for taking the time to leave us a review and we hope to see you again soon!

April 20, 2023

Chris in Service is professional and always great to work with and always communicates on the status of my vehicle. More

by Paul R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Boardwalk Ferrari responded

Paul, we appreciate your wonderful feedback about Chris and the service you received at Boardwalk Ferrari! Thank you for choosing us for your vehicle needs!

April 20, 2023

First class service and accommodations. Paul is a real pro. thanks for being there to care for my car. More

by lepallet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Boardwalk Ferrari responded

We're so glad to hear that you had a first-class experience with us at Boardwalk Ferrari! Paul is an excellent member of our team and we're happy he could assist you with your car. Thanks for trusting us with your vehicle's care. We hope to see you again!

April 20, 2023

Prompt and professional. Couldnt ask for more a a a a a a a a a a More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Boardwalk Ferrari responded

And we couldn't ask for a better review, Tim! Thanks for supporting Boardwalk Ferrari!

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