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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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June 09, 2023

Paul Frey and the dealership did a great job on the evaluation of the car and the service. The report from Scott Thomas was very thorough. More

by robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Boardwalk Ferrari responded

Robb, we're glad to hear you had a great experience with Paul, Scott, and the rest of the team during your service at Boardwalk Ferrari. Thank you for taking the time to share your feedback and support! We hope to see you again in the future.

June 05, 2023

Paul Frey did a great job. Excellent service experience; always goes above and beyond; first class. More

by JC61
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are so glad to hear that Paul delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

June 04, 2023

Excellent service expérience, thanks Joaquin for thé help and your driven Torin was outstanding. Really appreciate it. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are so glad to hear that Joaquin and Torin delivered such a successful service experience. Drive safely, and we hope to see you again at Boardwalk Ferrari!

June 03, 2023

They took care of my problem very cordially and quick and treated me very professionally More

by Maven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Boardwalk Ferrari responded

The entire team at Boardwalk Ferrari is so glad we earned your business. Thanks so much, Maven!

June 03, 2023

The service was performed to the highest standard. However, after I paid for the work, I am yet to receive an invoice for my records. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Boardwalk Ferrari responded

We appreciate your 5-star review, Gabe. Thank you for sharing that we provided you with the highest standard of service at Boardwalk Ferrari. We apologize for any inconvenience caused regarding the invoice and we will take the necessary steps to rectify this situation as quickly as possible. Thank you, Steve Fordham - Service Manager - (972) 447-5223

June 02, 2023

I cant thank-you enough, exemplary! I own a Mercedes, Jaguar, Range Rover and Ferrari, nothing exceeds this service More

by Miles David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Boardwalk Ferrari responded

We're thrilled to hear that you had an exemplary experience at Boardwalk Ferrari, Miles! Thank you for choosing us for your luxury vehicle services, and we appreciate your continued patronage. We look forward to serving all your automotive needs the next time you visit us.

June 02, 2023

I cant thank-you enough, exemplary! I own a Mercedes, Jaguar, Range Rover and Ferrari, nothing exceeds this service More

by Miles David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Boardwalk Ferrari responded

We're thrilled to see how happy you are with our service, Miles! Thank you for choosing Boardwalk Ferrari and for trusting us with your luxury vehicles. It's an honor to have exceeded your expectations, and we're grateful for your support.

May 31, 2023

Boardwalk Ferrari always provides the best service taking extra special care of my Portofino. The staff are all experts in their fields and I expect nothing but the best experience every time. More

by Cargirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Boardwalk Ferrari responded

We appreciate the review! It means a lot to hear that you are confident in the Boardwalk Ferrari team to get the job done. Safe travels, and we hope to see you back!

May 26, 2023

Have purchased two cars with Boardwalk and always had service completed there. Paul, my service advisor, is always on top of it and communicates through the process. Easy to schedule. More

by KT
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhanifor Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Boardwalk Ferrari responded

We greatly appreciate your loyalty! It's wonderful to hear how smoothly Paul made the service process for you during each visit. Thanks for choosing Boardwalk Ferrari and we hope to see you again soon.

May 25, 2023

I have been buying and serving my Ferrari's at Boardwalk Ferrari for 15 years now. I would like to recognize Paul Fray & Quentin for their 5* level of customer service. Paul is by far the best communicato More

by SebasRides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Boardwalk Ferrari responded

We are thrilled to have been serving you and your Ferraris for the past 15 years! It's great to hear that Paul and Quentin have provided the 5-star level of customer service we always aim to achieve here at Boardwalk Ferrari. We will be sure to pass along your kind words. Thank you for recognizing their hard work in this wonderful review!

May 25, 2023 -

SebasRides responded

You're welcome

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