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Boardwalk Ferrari- Service Center

Plano, TX

4.9
807 Reviews

807 Reviews of Boardwalk Ferrari- Service Center

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June 02, 2023

I cant thank-you enough, exemplary! I own a Mercedes, Jaguar, Range Rover and Ferrari, nothing exceeds this service More

by Miles David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Boardwalk Ferrari responded

We're thrilled to see how happy you are with our service, Miles! Thank you for choosing Boardwalk Ferrari and for trusting us with your luxury vehicles. It's an honor to have exceeded your expectations, and we're grateful for your support.

May 31, 2023

Boardwalk Ferrari always provides the best service taking extra special care of my Portofino. The staff are all experts in their fields and I expect nothing but the best experience every time. More

by Cargirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Boardwalk Ferrari responded

We appreciate the review! It means a lot to hear that you are confident in the Boardwalk Ferrari team to get the job done. Safe travels, and we hope to see you back!

May 26, 2023

Have purchased two cars with Boardwalk and always had service completed there. Paul, my service advisor, is always on top of it and communicates through the process. Easy to schedule. More

by KT
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhanifor Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Boardwalk Ferrari responded

We greatly appreciate your loyalty! It's wonderful to hear how smoothly Paul made the service process for you during each visit. Thanks for choosing Boardwalk Ferrari and we hope to see you again soon.

May 25, 2023

I have been buying and serving my Ferrari's at Boardwalk Ferrari for 15 years now. I would like to recognize Paul Fray & Quentin for their 5* level of customer service. Paul is by far the best communicato More

by SebasRides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Boardwalk Ferrari responded

We are thrilled to have been serving you and your Ferraris for the past 15 years! It's great to hear that Paul and Quentin have provided the 5-star level of customer service we always aim to achieve here at Boardwalk Ferrari. We will be sure to pass along your kind words. Thank you for recognizing their hard work in this wonderful review!

May 25, 2023 -

SebasRides responded

You're welcome

May 19, 2023

1st time I've ever taken my Ferrari to Boardwalk for service. Could not have been more impressed and my service advisor (Joaquin) kept me well-infomed. Will use Boardwalk again for my future service ne More

by Went4It
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Boardwalk Ferrari responded

Thank you for reviewing us! We are thrilled to hear that Joaquin delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

May 17, 2023

Boardwalk Ferrari and my service advisor Paul are honest and always go the extra mile More

by Jdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Boardwalk Ferrari responded

We are glad to hear that Paul and the Boardwalk Ferrari team have always gone the extra mile for you. Thank you for working with us!

May 17, 2023

Boardwalk Ferrari (and by proxy Lamborghini Dallas in the past 4 and 8 years respectively), have NEVER given me any reason to NOT purchase new or service a vehicle at their respective dealerships, period. N More

by crabmd
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Boardwalk Ferrari responded

We feel so fortunate for loyal customers like you! Thank you for your continued support of Boardwalk Ferrari. It is always our pleasure to provide stellar service and car-buying experiences. See you down the road!

May 17, 2023

Experience was easy to schedule, with regular updates and great follow-through, and they really went out of their way to be accommodating on handling pickup. More

by Jarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Boardwalk Ferrari responded

Jarrett, we're thrilled you enjoyed working with our team at Boardwalk Ferrari! Thank you so much for sharing this positive feedback. We hope to work with you again down the road!

May 03, 2023

Chris is the best. He will be my choice for service representative every time I go. He was the most knowledgeable and friendly person in the service department. I have More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Boardwalk Ferrari responded

We appreciate your continued loyalty to Boardwalk Ferrari, Ricardo! It's wonderful to hear that Chris provided you with the best service and made a positive impact on your experience. He and the team look forward to your next service!

May 02, 2023

As always, great communication, estimate was given, and a reasonable time frame for delivery achieved, even with parts being ordered from Italy. More

by tomc_mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Boardwalk Ferrari responded

It was our pleasure to welcome you back with the fantastic service you've come to expect at Boardwalk Ferrari! Thanks for the 5-star review. Safe travels, and we'll see you next time!

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