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Boardwalk Ferrari- Service Center

Plano, TX

4.9
807 Reviews
Call Service Center (972) 447-5200

807 Reviews of Boardwalk Ferrari- Service Center

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July 13, 2023

Excellent service department! My car required significant service and they did a fantastic job as usual. More

by oumike42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Boardwalk Ferrari responded

We're delighted to hear that you had a fantastic experience with our service department! Thanks for choosing Boardwalk Ferrari. We'll be here whenever you need us!

July 12, 2023

Chris Williams took care of my car as if it was his own and kept me updated on everything that was being done. HIGHLY recommended! More

by Sam Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Boardwalk Ferrari responded

Sam, thank you for the glowing review! We're so glad to hear that Chris provided exceptional care and kept you informed throughout the process. We appreciate your recommendation and hope to see you again at Boardwalk Ferrari!

July 07, 2023

Great customer service from the sales team, the finance department and everyone in the service center. Happy with our choices and the way we are treated. More

by Holigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stuckey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
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Jul 10, 2023 -

Boardwalk Ferrari responded

Thank you for the great review! We're so glad to hear that our team at Boardwalk Ferrari provided excellent customer service and made your experience a positive one. We appreciate your support and hope to see you again in the future!

July 07, 2023

Joaquin Alonso did an excellent job of taking great care of my car and constantly keeping me updated on the process. More

by David Gourgues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Boardwalk Ferrari responded

David, thank you for the great review! We're so glad to hear that Joaquin provided excellent care and kept you informed throughout the process. We appreciate your business and hope to see you again at Boardwalk Ferrari!

July 06, 2023

Professional service. Excellent communication and customer service. The entire staff goes out of their way to make your experience nothing short of excellent. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Boardwalk Ferrari responded

Thank you for the review, JD! We're so glad to hear that our team at Boardwalk Ferrari provided you with professional service and excellent communication. Your satisfaction is our top priority, and we appreciate your kind words. Have a great day!

July 04, 2023

Chris & Steve go out of their way, consistently, to make sure our vehicle and our family are always well taken care of, feel valued, and have a consistently wonderful experience. I can't say enough wonderf More

by lilviv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Boardwalk Ferrari responded

Thank you for the fantastic review! We're so glad to hear that Chris, Steve, and our team at Boardwalk Ferrari always go above and beyond to provide you with a wonderful experience. Drive safely, and we look forward to serving you again in the future!

July 03, 2023

Diagnostic work was slow. Should have contacted Maserati much sooner. In the end it worked out. More

by Grbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
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Jul 10, 2023 -

Boardwalk Ferrari responded

Thank you for sharing your honest feedback. We apologize for the delay and will work to improve in this area. If there is anything else we can do for you, please reach out. Best, Steve Fordham - Service Manager - (972) 447-5223

June 29, 2023

The best experience I have had. Great customer service, super friendly people and great communication. 5 stars all they way around. Thank you More

by chadi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Boardwalk Ferrari responded

Thank you for the kind words, Chadi! We're delighted to hear that you had a fantastic experience with our team at Boardwalk Ferrari. Your satisfaction is our top priority, and we appreciate your support. Drive safely, and have a great day!

June 28, 2023

Professional and friendly service. Service performed quickly and correctly. Provided a Maserati loaner car. Provided direct status updates More

by edwardeves
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Boardwalk Ferrari responded

Thank you for the review, Edward! We are so glad to hear that you had a successful service experience working with the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

June 26, 2023

Excellent communication. Chris was fantastic to work with. All phases of this repair session were clearly and courteously communicated. I’ve driven about 40 miles since my F8 More

by Alpine.valley.ranch
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are thrilled to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

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