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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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November 14, 2023

Great personal service. Attentive to detail. Very friendly staff. Timely delivery. Kept me informed of progress during the service time More

by Dennis G. Moser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Boardwalk Ferrari responded

Dennis, we're glad to know you had a great experience with our team at Boardwalk Ferrari! We always aim for top-notch service and to keep our customers informed throughout the process. Thanks for your feedback!

November 02, 2023

The dealership is always clean and presentable from the lobby to the service bay area with lots of eye-candy to keep you interested in what's next and the employees seem friendly and informative on each of More

by ourmax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Boardwalk Ferrari responded

Thanks for your feedback and suggestions! We're glad to know you've enjoyed the atmosphere at Boardwalk Ferrari. Your point about providing a detailed document on the multi-point check is well taken. We'll definitely consider this moving forward.

November 01, 2023

Steve was great. Great communication. Great dealership experience. I will use them again. Thank you. More

by jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Boardwalk Ferrari responded

Jim, we're delighted to know Steve and the team at Boardwalk Ferrari provided you with a great experience. We look forward to serving you again in the future!

October 30, 2023

Excellent service and always a pleasurable experience each time I have my Portofino in for service. Paul F. is awesome!! More

by iadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Boardwalk Ferrari responded

We're so glad to know that you've had consistently great experiences with us at Boardwalk Ferrari, especially when it comes to servicing your Portofino. We'll be sure to pass along the praise to Paul and the team! Thanks for sharing!

October 25, 2023

Always do an excellent job with our Ferarri. Great customer service and communication. Joaquin very knowledgeable. More

by cjljhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Boardwalk Ferrari responded

We're delighted to know that you've had consistently excellent experiences with us at Boardwalk Ferrari, especially with Joaquin. We appreciate your kind words about our customer service and communication!

October 23, 2023

Chris Williams is awesome; he kept me updated during the entire process. Great customer service. More

by JC61
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you again at Boardwalk Ferrari!

October 17, 2023

Fantastic service and engagement as you would expect from a Ferrari dealership. Joaquin Alonso is attentive and professional and makes sure everything is taken care of. Paul Frey filled in for Joaquin on his More

by Tim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Boardwalk Ferrari responded

Tim, it's great to know that Joaquin, Paul, and Steve all contributed to your excellent experience at Boardwalk Ferrari. We appreciate you taking the time to share this feedback and wish you safe travels until we see you next time!

October 17, 2023

Outstanding customer support and service, proactive in followup and recommended next steps. They make a effort to keep me informed and I appreciate that. More

by Drc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Boardwalk Ferrari responded

We're delighted to know you had an outstanding experience with our team at Boardwalk Ferrari. We pride ourselves on providing excellent customer support and keeping our customers informed every step of the way. Thanks for your review!

October 16, 2023

Perfect. Excellent communication. Love the videos and the easy ability to contact. Great experience! And love walking into that showroom and seeing all the sh More

by EricMaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhanifor Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stuckey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Boardwalk Ferrari responded

Eric, we're delighted to know you had a great experience at Boardwalk Ferrari and enjoyed our showroom. We appreciate your feedback on the communication and videos!

October 15, 2023

Easy smooth process. Service was great and car was maintenanced quickly. Thank you for keeping this stress-free. More

by mhoward2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

mhoward2 responded

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Oct 16, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Boardwalk Ferrari team. Drive safely, and we hope to see you again down the road!

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