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Boardwalk Ferrari- Service Center

Plano, TX

4.9
813 Reviews

813 Reviews of Boardwalk Ferrari- Service Center

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January 24, 2024

Paul was great to work with and he helped with the issue and got it resolved completely..! More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Boardwalk Ferrari responded

Abhi, we're delighted to hear that Paul accommodated your needs and resolved your issue! Thank you for working with us at Boardwalk Ferrari!

January 23, 2024

I had my Maserati in for its annual service and is now the normal the car was due for a number of software updates. The service staff was curteous and helpful in setting the appointment to work with my s More

by jtay44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Boardwalk Ferrari responded

We're glad to know our service staff at Boardwalk Ferrari was able to accommodate your schedule and provide a satisfactory experience. Thanks for trusting us with your Maserati's annual service!

January 23, 2024

Great service. Paul Frey is professional and treats your car like it’s his own Ferrari. More

by Rossk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Boardwalk Ferrari responded

Your five-star review of Boardwalk Ferrari made our day! Thank you for supporting Paul and all he does for our customers. See you next time!

January 23, 2024

The sales team, including Christopher Williams, was super helpful and personally involved in resolving the service. More

by super7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Boardwalk Ferrari responded

We're glad to know our sales team, especially Christopher, was able to assist you at Boardwalk Ferrari. Thank you for sharing your positive experience with us!

January 11, 2024

Dillon, my Rep was responsive and helpful to the issues I called about. Responsive to customer needs More

by Todd Liddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Boardwalk Ferrari responded

Todd, thank you for giving a shoutout to Dillon! It means the world to know you had a five-star experience at Boardwalk Ferrari. See you down the road!

January 06, 2024

Unparalleled service and meeting customer satisfaction by Steve Fordham and his team at boardwalk dealership More

by MPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
Jan 08, 2024 -

Boardwalk Ferrari responded

We're delighted to know that Steve and our team at Boardwalk Ferrari provided you with unparalleled service. Thanks for sharing your satisfaction with us!

January 04, 2024

Very attentive and helpful service. I certainly will return for any additional work or to purchase another car. More

by Cfudgego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Boardwalk Ferrari responded

We're glad to know you found our service at Boardwalk Ferrari attentive and helpful! We look forward to seeing you again for any future car needs. Safe travels until then!

January 04, 2024

Great experience, everyone is very knowledgeable, attentive and polite! Working with Joaquin is always a pleasure! More

by reginald.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Boardwalk Ferrari responded

Reginald, we're delighted to know you had a great experience with Joaquin and the rest of our team at Boardwalk Ferrari! Thanks for sharing your feedback - safe travels!

January 03, 2024

812 GTS had sudden battery failure. Dealership coordinated roadside assistance. Brought the car in the next day and battery was replaced and additional fix action taken. All very expedi More

by charlesfick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Boardwalk Ferrari responded

We're glad to know that our team at Boardwalk Ferrari was able to assist you promptly and professionally with your 812 GTS's battery issue. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience.

December 15, 2023

Great customer service. Dillon took care of all of my concerns. The servicemen that worked on my car did a great job resolving all the issues, big thank you to them as well. More

by Edfarhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Boardwalk Ferrari responded

We're glad to know that Dillon and our service team at Boardwalk Ferrari were able to address all your concerns effectively. Thanks for the positive feedback!

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