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Boardwalk Ferrari

Plano, TX

5.0
1,493 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none. As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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6300 International Pkwy

Plano, TX

75093

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Showing 1,493 reviews

May 12, 2022

I recently purchased and Aston Martin and worked with Jeffrey Reid Miller. He had the service department perform and oil change upon purchase and shared I could have the vehicle serviced in the future a More

by rogerowens
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Boardwalk Ferrari responded

Roger, congratulations on your Aston Martin purchased in May 2021. We sincerely appreciated your business. I am sorry that you had some miscommunication when you called for service. Our receptionist should have immediately transferred you to a service advisor. Of course, we can do an oil change, but we would have had to send it to Aston Martin in Dallas for the light to be replaced. We always want to do what is right for the client, so again, we are sorry that you perceived this as being anything less on your end. We are here for you.

May 12, 2022 -

rogerowens responded

Thanks for the response. This was the second time I called and the first call was with the service manager who shared the same feedback. The assistant spoke with service this time while I was in hold. There is no service light on the vehicle nor was one mentioned. I will call to follow up but am receiving consistent messages from your team.

May 11, 2022

Chris did a wonderful job assisting me. He went above and beyond what I’d consider his normal duties More

by byronrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Chris at Boardwalk Maserati. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

May 09, 2022

Always great service at Boardwalk, Joaquin and Chris are fantastic Service Advisors who are always courteous and diligent. Since I have to travel to bring my car for service they are always expeditious to t More

by TAMJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Joaquin and Chris at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you.

May 06, 2022

Excellent service and sales experience at Boardwalk. The team is professional and attentive to every need. Chris and Alex are great! More

by rbb
Recommend Dealer
Yes
Employees Worked With
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Alex and Chris at Boardwalk Ferrari. We appreciate you! Have a great weekend and please let us know anytime that we may be of further service to you.

May 02, 2022

Brought my 488 GTB in for a factory recall. Paul Frey did a great job coordinating obtaining the parts necessary for the service required. Steve Fordham picked up the car for service and then More

by jtay44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Boardwalk Ferrari responded

Thank you for recognizing Paul Frey and Steve Fordham this morning on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

May 02, 2022

Boardwalk Ferrari always exceeds my expectations. The service department is truly professional and accommodating. The appointments are scheduled with a convenient email. The invoice normally comes More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Jhingree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Boardwalk Ferrari responded

Christine, thank you for the kind words and we really appreciate you! Please let us know anytime that we may be of further service to you and your Ferrari. Make it a great week!

May 01, 2022

Phenomenal service and sales team. Chris is awesome and so is Alex. Super attentive to every need More

by mmirelez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Alex and Chris at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you.

April 20, 2022

As is always the case I recently had an excellent experience with the service department at Boardwalk Ferrari when I had a car in for its annual service. While there the technician discovered a smal More

by jtay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Boardwalk Ferrari responded

John, thank you for sharing your annual service experience with Chris and Boardwalk Ferrari. We appreciate you! Make it a great week.

April 20, 2022

Nathan is very thorough in every detail of your overall experience with Boardwalk and Ferrari. He is quick to make everyone feel appreciated and wastes no time introducing the newest of clients to long ti More

by jviskup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Apr 20, 2022 -

Boardwalk Ferrari responded

John, thank you for sharing your experience with our team at Boardwalk Ferrari on DealerRater. We appreciate you. Please let us know anytime that we may be of further service to you. Make it a great week!

April 16, 2022

Boardwalk goes above and beyond, great customer service, quick turn around times. Service department is first class! More

by ttrzasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhanifor Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Apr 18, 2022 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari! Thank you for sharing your experience with our team at Boardwalk Ferrari. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

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